Supercharged AI SMS Marketing
Supercharged SMS Shopify App driven by AI
Rating
4.5
feedback
133
chart
#4,676
All reviews
Rating Breakdown
Aug. 28, 2023
Updated on August 28 The customer service (Laura) responds quickly and can solve the problem that the SMS cannot be sent in time. However, after a period of time, there will still be problems that cannot be received, and the stability still needs to be improved. ──────────────────────────────────── First of all, you only use this app to send a text message to a customer, and then the customer makes a purchase, and the app will record it as its credit! Again, after I sent a lot of text messages, I found that these text messages had no effect, so I tried to send to my own number, but I didn't receive any messages at all! ! ! But this app has deducted my fee! ──────────────────────── Update The developer contacted me and said they gave me a new number. After testing, I can receive text messages. But to be honest, I'm not sure how long this new number will last, I'm not confident about it.
Hi, We only record a customer's purchase as credit if they have made the purchase after clicking on the link set in the text message. We do not take any commission from this and this is purely for your own calculations in deciding whether text message is an effective channel for you. Regarding the deliverability - we provided you a refund for any messages that were not delivered and set you up with a new verified toll-free number that will not have any deliverability issues or disruptions. We thank you for your continued support for our app!
Nov. 29, 2022
I'm hoping this app improves my sales. The checklist and windows are a little hard to navigate and could be more user friendly.
Sept. 9, 2022
easy so far but don't know exactly what to do in Chile with it......................................................................................................................................................................................................................
Hi, Thank you for your feedback. We have emailed you with detailed steps on how to set up the app and start using it. Our app works worldwide, including in Chile! If you have any questions, please email [email protected]. We would be happy to help! Best, SMS Text Messaging & Marketing Team
Aug. 23, 2022
I like the app to sent campaigns when I have new things opening. however I wish it was a pay one price per month for x amount of texts. It’s very expensive doing it per texts.
Hi, Thank you for your feedback. As it costs us to send each text, we believe that a pay-per-message model is more transparent than a subscription model, but we will take this feedback into account. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging! Best, SMS Text Messaging & Marketing Team