SuperFaktúra | Integration
SuperFaktúra | Integration - Simplify your invoicing
Rating
4.8
feedback
13
chart
#11,554
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
8%
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Less than a month
23%
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Less than a year
54%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with most users praising the app's functionality and the excellent support provided by the team, particularly mentioning Ben. Users appreciate the ease of managing and sending invoices to customers, as well as the seamless integration with Superfaktúra. The app is described as intuitive, reliable, and time-saving, with features like automated billing and built-in analytics. However, there was one negative review that highlighted issues with order transfers to Superfaktúra, causing accounting problems and frustration. Despite this, the developer's prompt support and dedication in resolving issues were commended by another user, emphasizing the app's reliability and professional customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 3, 2025
I recommend the app. They addressed all the issues I had, and Ben was very helpful.
Our pleasure to help you! :))
Feb. 18, 2025
I praise this excellent plugin, it is a great help in managing and sending invoices to customers. Also, the technical support is at a high level and always tries to help and guide.
Our pleasure to help you! :))
Jan. 7, 2025
Aplikácia funguje bez problémov, aj keď má ešte priestor na vylepšovanie a implementácie ďalších funkcií. Support je vynikajúci! Bence vie ochotne poradiť so všetkým.
Our pleasure to help you! :))
Jan. 30, 2025
UPDATE DECEMBER 2024: After contacting them, they were very helpful. They admitted their mistake and promised to provide all the missing invoices. I also received 6 months free as an apology, which I really appreciate. I hope this integration will now work as it should, and I can definitely recommend this app to everyone. ORIGINAL REVIEW 2*: After using this app for three months, I found out it doesn’t work correctly. Some of my orders didn’t transfer to Superfaktúra through the integration, which caused a lot of problems in my accounting. Now I have to spend days fixing everything manually, which is very frustrating. If I didn’t already have a yearly subscription to Superfaktúra, I would look for another solution. Customer support is also not that fast. The app has a good idea, but it caused me more trouble than help. I can only give it 2 stars because it broke my accounting system.
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience caused by the integration issues and the impact this has had on your accounting. Your feedback is invaluable, and we want to assure you that we take it seriously. We are already working on identifying and resolving any issues with the order transfer process to Superfaktúra to ensure this doesn’t happen again. If you could provide us with more details about the affected orders, we’ll do everything we can to assist you in correcting them as quickly as possible. Regarding our customer support response time, we’re sorry to hear that it didn’t meet your expectations. We are continually striving to improve our response speed and overall support quality. We truly appreciate your patience and understanding. Your insights help us improve, and we hope we can regain your trust by providing a better experience moving forward. Please feel free to reach out to us directly at [support contact email] so we can assist you further.
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