PWRNOW review for SUPLIFUL: White Label Products
June 22, 2023
Supliful has been very responsive with their customer support, which is very important to me as a business. They work in European time zones, so I have to wait until they're back in the office but that is understandable as they always get back to me. Ultimately, I would like to see them have full 24hr support as people's businesses are on the line. They have a good selection of products, and I like how they are from local suppliers with certifications and quality testing - so all the products they list are of quality. Overall a perfect place to start your supplement dropshipping business. If they can improve one thing, it would be faster fulfillment times, as it can take multiple days to fulfill an order, which is a delay on top of shipping delivery time.
Hi PWRNOW, Thank you for taking the time to leave us your review; we really appreciate it! It's great to know that our customer support has been responsive and helpful. We understand your thoughts on 24-hour support and are always looking for ways to improve our services further. We’re delighted to hear that you are pleased with our selection of certified products from local suppliers. Regarding our slightly longer fulfillment times, we are working hard to reduce this and always looking at innovative ways of getting orders out as quickly as possible. Thank you again for your valuable feedback; it helps us to shape how we can continue to provide an excellent experience for all of our creators going forward! Yours truly, The Supliful Team