SUPLIFUL on‑demand CPG for Shopify

SUPLIFUL on‑demand CPG

On demand dropshipping of private label supplements & coffee

Rating

4.7

feedback

876

Reviews

chart

#11,368

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    4%
  • Less than a month
    23%
  • Less than a year
    58%
  • More than a year
    1%

Reviews Summary

Supliful, a Shopify App for dropshipping and CPG, has received overwhelmingly positive reviews from users. The app is praised for its user-friendly interface, excellent customer service, and ease of use in setting up and managing online stores. Users appreciate the quick response times from the support team and the simplicity of navigating through the steps. Additionally, many users highlight the quality of products and the convenience of creating custom labels using Canva. However, some users have mentioned issues with products being out of stock and slow order fulfillment times. Overall, Supliful is highly recommended for those looking to start their own supplement or health product business.

Highlights

User-friendly interface and easy setup
Excellent customer service and support
Quality products and customizable labels
Issues with products being out of stock
Slow order fulfillment times

Rating Breakdown

  • 5
    85% (748 ratings)
  • 4
    12% (103 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2024

Supliful makes it so easy to sell products!! All you have to do is customize the label and prices and they do the rest!!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Incredible service and amazing products. I am so grateful I found them!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi That Girl - Beauty and Wellness, We're absolutely delighted to hear that you're enjoying our service and products! Thank you for choosing us and taking the time to share your positive experience. We're here to help and appreciate your support! Yours truly, The Supliful Team

5 / 5 Share

April 4, 2024

Easy integration with Shopify. Quality Products. Clear and frequent communication. Knowledgeable and effective support. Just what I'm looking for.

Using app

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Total reviews

3

Average rating

4.7

Developer Reply

Hi Aura Lumea, Thanks a bunch for the awesome review! We're thrilled you found our integration with Shopify smooth sailing and that our products hit the mark for you in terms of quality. Clear and frequent communication is our goal, and we're stoked it worked out well for you. Knowing our support team hit the mark with their knowledge and effectiveness means the world to us. We're pumped to be just what you're looking for! Yours truly, The Supliful Team

5 / 5 Share

April 4, 2024

I love how they have a wide selection of products that are within my niche and I love how I can easily verify the quality and purity of the stock

Using app

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Total reviews

2

Average rating

5.0

Developer Reply

Hi Men's Wellness Matters, Thanks a ton for the fantastic review! We're stoked to hear you're loving our wide selection of products in your niche. Ensuring our stock is top-notch in quality and purity is super important to us, so it's great to know you appreciate it! We're here to help and can't wait to serve you again soon! Yours truly, The Supliful Team

3 / 5 Share

April 4, 2024

I have a mix feeling, just starting with them. The label service was great, the platform and how the process is defined is great, products are great. However, the store design service process is overpriced, lacking of rigor and without professionalism. They only copy past their template and configuration but they will not do more than that. They did not mention the photos with watermark if I want to keep them or not, they did not ask me to change the review on all different product pages (it was the same content across the store), no images matching my target audience, products were not even limited based on where they can ship at the checkout. They told me it was a misalignment on expectation. I am just saying that it is not misalignment to remove photos with watermarks after asking the client or setting up basic features fitting the targeted audience. I ended up doing it myself, including bundles which they forget to do. On top of that, I realized this week that even if they can ship in many destination they are no compliance. For EU, products has to be registered on the country where it will be sold and the label in the country language, in Canada it has to be registered at the NHP and a license & number given. Number should be on the labels as well. So basically with the current features, we can only sell in the US. Disappointing

Store

Zani

Using app

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Total reviews

1

Average rating

3.0

Developer Reply

Hi Zani, Thank you for taking the time to share your feedback with us. We truly appreciate your insights and apologize for any inconvenience you've experienced during your journey with our services. We're glad you found our label service, platform, and products to be of high quality. However, we deeply regret that your experience with our store design service did not meet your expectations. We strive to provide a professional and thorough service, and it's disheartening to learn that we fell short in your case. Your comments regarding the lack of customization, oversight on watermark removal, and inadequate attention to targeted audience imagery have been duly noted. We understand the importance of tailoring our services to fit each client's specific needs and preferences, and we apologize for any oversight. Regarding the compliance issues you've raised, we take regulatory requirements very seriously. We appreciate you bringing this to our attention. Rest assured, we will investigate and take necessary actions to ensure our platform aligns with international regulations, enabling our clients to operate seamlessly across various regions. We understand your frustration and regret any inconvenience caused. Your feedback is invaluable as we continuously strive to improve our services. We are committed to addressing the issues you've raised and enhancing our processes to serve our creators better. Yours truly, The Supliful Team

All reviews

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