Rating

4.4

feedback

167

Reviews

chart

#547

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    10%
  • Less than a month
    31%
  • Less than a year
    40%
  • More than a year
    7%

Reviews Summary

Supliful, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users appreciate the wide range of products offered, the quick response and helpfulness of the customer service team, and the ease of use of the app. Many users highlight the quality of the products and the seamless fulfillment process provided by Supliful. The platform's ability to help merchants launch and grow their brands without the hassle of inventory management is a major advantage. However, there are some concerns raised by a few users regarding processing times and stock availability issues, which have impacted their ability to fulfill orders promptly and maintain customer satisfaction. Despite these challenges, the majority of reviews praise Supliful for its support, product quality, and overall positive experience.

Highlights

Wide range of products and quality offerings
Responsive and helpful customer service
Ease of use and seamless fulfillment process
Challenges with processing times and stock availability
Ability to launch and grow brands without inventory management hassle

Rating Breakdown

  • 5
    80% (134 ratings)
  • 4
    6% (10 ratings)
  • 3
    4% (7 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (14 ratings)

Reviews with Text

  • 99% (165)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 5, 2026

Subject: Urgent: Account Loss & Unresolved Support — Immediate Escalation Required My name is Ashley Grant, owner of Butterfly Botanicals. I am writing to formally escalate an urgent and unresolved issue with my Supliful account. Within less than one week of purchasing a Pro account, your system lost my account entirely. I have been told I "don't have an account" and am being directed to create a new one and pay additional fees — despite already being a paying customer. This is unacceptable. What has happened: My Pro account was lost through no fault of my own within days of purchase I have emailed your support team three times with no resolution I am unable to access your support portal to follow up without creating a new account — which I should not have to do It has now been two days of complete loss of access, resulting in lost time, financial impact, and significant stress to my business operations What I am requesting: Immediate restoration of my original Pro account A complimentary plan extension as compensation for the disruption caused A direct response from a supervisor or account manager within 24 hours I have documented all correspondence and am prepared to escalate this further through consumer protection channels and public platforms if this is not resolved promptly. Please contact me immediately at [email protected]. Ashley Grant Butterfly Botanicals

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Ashley, We're sorry to hear about your distress of being locked out of your account. Seems the issue has been resolved, and you have successfully located your account with the Pro plan with the help of our support team. We value your feedback and will continue to improve to offer amplified support. Yours truly, The Supliful team

5 / 5 Share

April 2, 2026

The Supliful Team has been a very supportive and informative aspect of my brand launch. Their representatives have always been professional, courteous and timely in their communications. The resources they make available to launch and compete in the nutritional supplements market are remarkable. I highly recommend their product, services and expertise!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're truly grateful to hear that you are satisfied with the received support and the products we offer. Thank you for choosing Supliful as your partner, and we're excited for the next chapter and continuous growth together! Yours truly, The Supliful Team

5 / 5 Share

March 18, 2026

This is the beginning of my supplement selling journey. Supliful has been incredibly helpful. There response to my label and the changes I needed to make were so quick and the process was so easy. I also love the amount of products they offer. I will continue to use them as my supplement store begins to grow.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Heart Barn Gifts, Thank you so much for sharing your experience! We’re thrilled to be part of the beginning of your supplement journey! Supporting creators like you as you build and grow your brand is exactly what we strive for. We wish you lots of success as your store grows! Yours truly, The Supliful Team

5 / 5 Share

March 13, 2026

Service clients au top

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi vitalfusion, Thank you for your kind words! We’re really happy to hear that you had a great experience with our customer support team. Providing helpful and responsive service is very important to us, and your feedback means a lot. We truly appreciate your support! Yours truly, The Supliful Team

5 / 5 Share

March 4, 2026

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Draft Supplements, Thank you for the 5-star rating! ⭐ We truly appreciate your support and are glad to have you as part of the Supliful community. If there’s ever anything we can help you with, our team is always here for you. Yours truly, The Supliful Team

All reviews

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