SUPLIFUL: White Label Products
Sell custom-label supplements and skincare, we’ll do the rest
Rating
4.4
feedback
172
chart
#486
All reviews
Review RSS Feed
Feb. 10, 2026
I soo want to love this company!!!! They have good products. they got a great line up. its easy. its convenient but there is a huge issue. The processing time. I have almost half a million followers in the health niche and i could sell LOTS of products.... but i cant get emails everyday from people asking if there package is being sent out. Right now i have half a dozen orders and none sent out 2 orders were ordered 2 weeks ago. they were 3 days of processing and i got a email one of my products in my buddle was out of stock... i found out 3 days after they ordered! So those two orders must wait 2 weeks. The proper thing to do would be send out the 4 items and send out the 5th one when its in stock, but nope. all 5 items are on hold for 2 weeks now. then last week i made a new bundle 4 products... i got a order on the 4th, the 5th, and the 6th.... today is the 10th and zero orders have been sent out! i have had 3 emails so far... "where is my package" I dont know what to do.... do i find a new company. a new product. or what. but i dont want to start pushing products if this company cant delivery. 2-3 days is doable for processing, waiting 6 days for a tracking number is not!! If i ordered something online on a wed. and next tue I did not get a tracking number id be pissed and never order again.... there business model is ruining my reputation . If this processing time improves I will recommend them to my friends online ( I know huge accounts) and change this to a plus 5 . but waiting 6-14 DAYS not good business! 2-3 processing is normal. 6+ days is bad business Eric A. Conscious Health
Hi Conscious Health, Thank you for the detailed feedback - we truly appreciate both your honesty and your willingness to work with us. We’re genuinely sorry for the frustration this situation has caused you and your customers. One of the delays you experienced was caused by a product in your bundle - Colon Gentle Cleanse - going out of stock. While we work hard to keep inventory stable, some stock availability is outside of our direct control since certain products are sourced from external suppliers who may occasionally face technical or production issues. We try to be transparent that such situations can happen when using our service, but we absolutely understand how disruptive this is for your business. Our team is actively working to restore stock as quickly as possible. At the moment, due to system limitations, we’re not able to split and partially ship bundle orders automatically. However, we can remove and refund the out-of-stock item and proceed with shipping the remaining products - just let our Customer Support team know via the chat bubble or at [email protected], and we’ll handle it for you. Regarding your February 5th and 6th orders - two have already shipped, and the remaining one is scheduled to ship today. Our standard processing time is 3–5 business days, and weekends don’t count toward that window - so these orders are still within the stated processing timeframe. So currently, you have only 2 orders on hold due to OOS, and the rest of the orders are either completed or scheduled to ship within the promised timeframe. We truly value creators like you and the audience you’ve built, and we don’t take your trust lightly. We’re continuing to improve processing speed, stock visibility, and fulfillment workflows to better support scaling brands. We’d really like the chance to keep growing with you. Yours truly, The Supliful Team
March 5, 2025
I am like great with them because they will let you know about what's needed to advertise your label correctly. But how they ship out the products is just in a bag and stuffed not fully protected. I have had customers complain and show proof that some products have been open and exposed. but thats because how they package the products. some of the products is very very small and the pricing metrics doesnt match the value. Also, dont like the migration of the social media. for they will charge you directly for the items that are ready to be shipped. instead of taking the proceeds from the sale item.
Hi Vela Lash Bar, Thank you for your feedback! We indeed use padded mailers for smaller orders to keep shipping costs reasonable, but we’re sorry if your customer experienced any issues with the packaging. If they received a damaged package, please reach out to our Customer Care team at [email protected], and we’ll be happy to investigate the issue and provide either a refund or a free replacement. Regarding payments, we do not have access to your Shopify payment gateway. This is why we charge the credit card linked to your Supliful profile instead—this ensures we can fulfill and ship your orders without delays. We appreciate your feedback and will continue working to improve our service! 🚀 Yours truly, The Supliful Team
Nov. 2, 2024
The app itself is great, probably the best supplement supplier for Dropshipping. The only problem is the prices, 14.40$ for multivitamin gummies is outrageous, you need to sell it for 45$ to actually have healthy margins to scale your business which is super overpriced. Even when you sell 2 instead of 1, the shipping cost goes up as well, why??? you already pay for the shipment for the first product, why would I need to pay another 2-3$ just to add another one considering the product is super small. Yes, I understand about labels, logistics and not needing to purchase in bulk but your prices are way too high for the average business. anyway, I don`t think my review will change anything, just wanted to let people know.
Hi Artemis, Thank you for your honest feedback and for highlighting what you enjoy about our app! We're glad you find Supliful a great choice for dropshipping supplements. We understand your concerns about pricing and the impact it has on maintaining competitive margins. Our pricing reflects the costs of high-quality ingredients, individual product fulfillment, and personalized labeling, which enable small businesses to start selling without bulk purchases or inventory costs. However, we know it can be challenging to balance these benefits with the pricing you need to achieve healthy margins. Regarding shipping, the increase in cost for additional items covers the added weight and logistics involved, though we’re continuously working with our fulfillment partners to explore ways to make this more cost-effective for our sellers. Your feedback is incredibly valuable to us, and we’re always listening. We’re committed to finding ways to improve, so thank you for sharing your thoughts with us and the community. Yours truly, The Supliful Team
Sept. 23, 2024
**I haven't sold a product yet** So far, the app is impressive. It is very user-friendly and easy to navigate to Shopify, which is super efficient. There seems to be a slight delay between updating product info in supliful and the actual website I published through shopify. Other than that, Supliful is amazing! Some advice I have: - ability to control the dosage and custom made products - different options for bottle and labeling
Hi Synergistic Mind Labs, Thank you so much for your detailed review and valuable feedback! We're thrilled to hear that you're finding the app user-friendly and efficient—those are exactly the experiences we aim to deliver. We appreciate your suggestions about dosage control, custom products, and additional bottle and labeling options. These are great ideas, and we’ll be sure to pass them along to our development team as we’re always looking to improve and expand our offerings. Since it sounds like you’ve had a mostly positive experience with Supliful, we’d love it if you could update your review to 5 stars! Your support means the world to us, and we’re here to make sure you continue to enjoy using the platform. Yours truly, The Supliful Team
May 11, 2024
First of all I will say I love the ability to customize the labels and the ability to create my own brand. I think the shopify integration works very well. There are a few issues that may push me to go elsewhere. Processing and shipping takes way too long. In this day and age customers have a higher expectation and if I can't deliver their product quicker they will go somewhere else. For me, I've got to be able to sell on multiple platforms. The shopify integration is very good. But Supliful needs other integrations or the ability to ship faster so I can sell on Tiktok and other platforms. Email and support is also too slow. I really love the concept and products I've sampled. However, I may not stick around too long unless they can speed things up.
Hi AffinityCo.co, Thank you for the constructive feedback! We understand the importance of having your customers receive their orders faster, and we are doing our best to improve the fulfillment and delivery times every day. Please keep in mind that we are still a young startup that cannot compete with big established companies just yet, but we are getting there. We are also continuing to build more integrations, and we will have a big update on TikTok next week, so stay tuned! Yours truly, The Supliful Team
April 4, 2024
I have a mix feeling, just starting with them. The label service was great, the platform and how the process is defined is great, products are great. However, the store design service process is overpriced, lacking of rigor and without professionalism. They only copy past their template and configuration but they will not do more than that. They did not mention the photos with watermark if I want to keep them or not, they did not ask me to change the review on all different product pages (it was the same content across the store), no images matching my target audience, products were not even limited based on where they can ship at the checkout. They told me it was a misalignment on expectation. I am just saying that it is not misalignment to remove photos with watermarks after asking the client or setting up basic features fitting the targeted audience. I ended up doing it myself, including bundles which they forget to do. On top of that, I realized this week that even if they can ship in many destination they are no compliance. For EU, products has to be registered on the country where it will be sold and the label in the country language, in Canada it has to be registered at the NHP and a license & number given. Number should be on the labels as well. So basically with the current features, we can only sell in the US. Disappointing
Hi Zani, Thank you for taking the time to share your feedback with us. We truly appreciate your insights and apologize for any inconvenience you've experienced during your journey with our services. We're glad you found our label service, platform, and products to be of high quality. However, we deeply regret that your experience with our store design service did not meet your expectations. We strive to provide a professional and thorough service, and it's disheartening to learn that we fell short in your case. Your comments regarding the lack of customization, oversight on watermark removal, and inadequate attention to targeted audience imagery have been duly noted. We understand the importance of tailoring our services to fit each client's specific needs and preferences, and we apologize for any oversight. Regarding the compliance issues you've raised, we take regulatory requirements very seriously. We appreciate you bringing this to our attention. Rest assured, we will investigate and take necessary actions to ensure our platform aligns with international regulations, enabling our clients to operate seamlessly across various regions. We understand your frustration and regret any inconvenience caused. Your feedback is invaluable as we continuously strive to improve our services. We are committed to addressing the issues you've raised and enhancing our processes to serve our creators better. Yours truly, The Supliful Team