AffinityCo.co review for Supliful: Wellness On Demand
May 11, 2024
First of all I will say I love the ability to customize the labels and the ability to create my own brand. I think the shopify integration works very well. There are a few issues that may push me to go elsewhere. Processing and shipping takes way too long. In this day and age customers have a higher expectation and if I can't deliver their product quicker they will go somewhere else. For me, I've got to be able to sell on multiple platforms. The shopify integration is very good. But Supliful needs other integrations or the ability to ship faster so I can sell on Tiktok and other platforms. Email and support is also too slow. I really love the concept and products I've sampled. However, I may not stick around too long unless they can speed things up.
Hi AffinityCo.co, Thank you for the constructive feedback! We understand the importance of having your customers receive their orders faster, and we are doing our best to improve the fulfillment and delivery times every day. Please keep in mind that we are still a young startup that cannot compete with big established companies just yet, but we are getting there. We are also continuing to build more integrations, and we will have a big update on TikTok next week, so stay tuned! Yours truly, The Supliful Team
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