SureBright ‑ Extended Warranty for Shopify

SureBright ‑ Extended Warranty

Boost revenue, Sell Extended Warranty and Product Protection

Rating

5.0

feedback

11

Reviews

chart

#2,400

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    18%
  • Less than a year
    73%
  • More than a year
    0%

Reviews Summary

Surebright is highly praised for its ease of installation and excellent customer service. Users appreciate the quick setup process, responsive support team, and the app's ability to match their store's theme seamlessly. The team at Surebright is commended for being helpful, friendly, and proactive in assisting with any issues or questions. Customers have seen an increase in warranty purchases and positive customer responses after implementing Surebright. However, some users have experienced minor hiccups that were promptly addressed by the developers.

Highlights

Ease of installation and setup process
Excellent customer service
Seamless integration with store theme
Proactive assistance from the Surebright team
Minor hiccups promptly addressed by developers

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2024

Surebright is a very easy app to install, and working with the Surebright team is a breeze. They are very helpful and friendly. They will help you through the entire process and help you make changes to make the app work with your site. They match the app to your site, which is very nice. It matches your theme. I recommend this app to anyone looking for a warranty program.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2024

we've been collaborating with SureBright Extended Warranties for a considerable period, and their support has been outstanding from the get-go. Right from our first interaction through to continuous assistance, communication has been a breeze. They're always on hand, offering a delightful experience whenever we reach out. Their assistance in integrating their offerings into our online platform was smooth and efficient, plus they've taken proactive steps to aid in enhancing our sales. We've shared several ideas with them, to which they've been open and constructive. In summary, partnering with SureBright has been a remarkable experience, and we wholeheartedly endorse them to our peers and associates.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2024

Choosing SureBright for our warranty offerings was a no-brainer. Setting up the app took only 5 minutes, and their team was incredibly supportive, always ready to answer our numerous, detailed questions with patience and clarity. They made themselves available whenever we needed, which was invaluable for us as newcomers to this type of service. We had tried talking with a competing service for warranties but their bar for entry was vague and selective. Not the case we've SureBright. They've been very welcoming, patient, have really gone above and beyond with our requests. We're already seeing great customer responses and a steady increase in warranty purchases, showing it's a very low-risk move. We're looking forward to more self-service options from SureBright in the future to streamline the process even further.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

SureBright's extended warranty app has been a great addition to our store. The setup process was incredibly easy and took only 5 minutes of our time. Their support team has been consistently responsive and helpful. They even helped us in experimenting with retail pricing for warranties. They went above and beyond by resolving an issue we were experiencing with another app within hours. Overall, we're highly impressed with both the app and the team. We'd wholeheartedly recommend it.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

I added it to my Shopify store recently, and it's made a huge difference. Setting up different warranty options was super easy, and it covers pretty much everything my customers might need. Plus, the best part? I didn't have to lift a finger - they handled everything and even made it match my store's style. If you want to give your customers peace of mind and make managing warranties a breeze, this app is a lifesaver. Seriously, check it out!

Using app

11 days

Total reviews

1

Average rating

5.0

All reviews

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