SureBright Product Protection
Boost revenue, Sell Extended Warranty and Shipping Insurance
Rating
5.0
feedback
41
chart
#2,300
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
37%
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Less than a year
61%
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More than a year
0%
Reviews Summary
SureBright is highly praised by ecommerce merchants for being a game-changer in offering extended warranties. The app is commended for its fast setup, intuitive interface, and exceptional customer support. Merchants appreciate the added revenue and customer satisfaction that SureBright brings, with some reporting significant increases in warranty attachment rates. The seamless integration with Shopify stores, beautiful widget design, and minimal effort required for setup are highlighted as key strengths of the app. Additionally, the responsive and knowledgeable support team receives high praise for their quick responses and willingness to assist with customizations. Overall, SureBright is recommended for merchants looking to enhance their post-purchase experience and boost sales through extended warranty offerings.
Highlights
All reviews
Dec. 5, 2025
We’ve been using SureBright for a couple of weeks now and absolutely love it. The customer service has been incredible. Every time we’ve reached out, the team has been quick to respond and genuinely happy to help us get everything set up the way we need. They activated everything for us right away and the whole process was smooth and stress free. What surprised us most is how fast the policies started selling. It’s truly hands off and adds extra revenue without any extra work on our end. The app is easy to use, reliable, and fits perfectly into our store flow. Highly recommend to anyone looking to offer extended warranties without the hassle.
Nov. 10, 2025
SureBright has been an absolute game-changer for our store. Setup was fast, the interface is intuitive, and the support team went above and beyond to help us get everything live smoothly. Our customers love the added peace of mind product protection offers—and we love the extra revenue it brings in without any extra effort. It’s rare to find an app that delivers both customer satisfaction and measurable ROI, but SureBright does exactly that. Highly recommend to any merchant looking to level up their post-purchase experience!
Oct. 15, 2025
Implementing the SureBright app was straightforward. The platform has proven to be highly reliable and user friendly, giving us an effective way to offer extended warranties. SureBright's support team is great, highly responsive and knowledgeable when we have questions or require some sort of customization.
Aug. 27, 2025
SureBright has been a great partner to work with! Their product protection plans increased our conversions and sales. Excellent support from their team as well.
Aug. 18, 2025
After searching for the right "Extended Warranty" option for my customers and being unhappy with most options for one reason or another, I was very happy to find SureBright. This is the perfect addition to my store and will help my customers feel confident in high ticket furniture purchases where a manufacturer warranty does not cover enough. The set up support from Yu Hei has been fantastic. The integration was seamless. The widget itself is beautiful. I recommend this for anyone looking to extend coverage options for their customers.
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