Rating

5.0

feedback

20

Reviews

chart

#2,299

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    30%
  • Less than a year
    65%
  • More than a year
    0%

Reviews Summary

SureBright is highly praised by ecommerce merchants for its ease of use in setting up extended warranties, seamless integration with Shopify stores, and exceptional customer support. Users appreciate the quick setup process, custom-built UI that matches their store's design, and the ability to offer protection plans effortlessly. The support team is described as responsive, helpful, and willing to go the extra mile to assist with any queries or modifications. Positive themes include easy setup, great customer service, seamless integration, and value-added for customers. However, some users mentioned minor hiccups that were promptly addressed by the developers.

Highlights

Ease of use in setting up extended warranties
Seamless integration with Shopify stores
Exceptional customer support
Custom-built UI that matches store's design
Value-added for customers

Rating Breakdown

  • 5
    100% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 13, 2024

As an eBike retailer, offering extended warranties is a huge selling point for our customers, and SureBright has made it incredibly easy to set up. The app integrates seamlessly with our store and lets us offer protection plans without any extra hassle. The support team is phenomenal—always responsive and ready to help with any questions. If you're in the eBike industry or any high-ticket items, this is hands down the best app for adding extended warranties. Highly recommend SureBright!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Excellent application thus far, their team added everything to our site and it works seamlessly. Looking forward to using it going forward. Excellent communication and service!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

“SureBright has been a fantastic addition to our Shopify store! The app is incredibly easy to use and has made offering extended warranties a breeze. They’ve been amazing to work with and made additional changes on our behalf.” Highly Recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

What can i say amazing collaboration experience with Yu of Surebright. From initial video call to execution took less then 2 weeks. Matches my site beautifully looks totally native. Will use them for my B2B aspect of my business as well. Try surebright out you wont be disappointed

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Easy to setup, great support, and great value added for our customers

Store

Modtub

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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