SureBright Product Protection
Boost revenue, Sell Extended Warranty and Shipping Insurance
Rating
5.0
feedback
27
chart
#1,867
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a month
37%
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59%
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Reviews Summary
SureBright is highly praised by ecommerce merchants for its seamless integration, outstanding customer service, and ease of use. The app has been commended for its ability to enhance the customer experience, increase revenue, and streamline the process of offering extended warranties. Users appreciate the hands-on approach of the SureBright team, quick responses to queries, and the customization options that match the app to their store's theme. Additionally, the positive impact on sales, trust-building with customers, and the overall value added to businesses have been highlighted in the reviews. However, there were no negative aspects mentioned in the reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 18, 2025
Worked with Yu Hei and Sanket in integrating SureBright into our store. We came from CPS Warranty because their customer service was not great. SureBright was very easy to work with, and very communicative. I had quite a few demands for ensuring that the customer experience was a positive one, and they had no problems meeting them. They were also able to bend some of their warranty policies to match ours. So far so good!
April 14, 2025
The leadership team at SureBright has been amazing to work with. They've streamlined every aspect of our product protection offering—from setup to the post-purchase experience—making it seamless for both our team and our customers. We're thrilled to report a 25% attach rate, which has far exceeded our expectations. I highly recommend partnering with them!
March 31, 2025
Surebright Product Protection is an incredible add-on for the lodge brand and for the added protection and peace of mind the protection provides for the lodge customers. The seamless Shopify integration plus the outstanding support from the Surebright team makes this a must-have for any merchant looking to boost sales and build trust.
March 12, 2025
SureBright provided a hands-on, white-glove experience, making setup quick and easy. Adding shipping insurance was just as seamless as product protection.These services have become meaningful revenue for our overall business.
Dec. 4, 2024
Yu was amazing, helpful & quick in responding to all our queries. Surebright is an easy to use and perfect for our furniture/mattress business. Highly recommend.
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