SureBright Product Protection
Boost revenue, Sell Extended Warranty and Shipping Insurance
Rating
5.0
feedback
40
chart
#2,142
Reviews Over Time
App Ranking
Time spent using app
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38%
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60%
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Reviews Summary
SureBright is highly praised by ecommerce merchants for being a game-changer in offering extended warranties. The app is commended for its fast setup, intuitive interface, and exceptional customer support. Merchants appreciate the added revenue and customer satisfaction that SureBright brings, with some reporting significant increases in warranty attachment rates. The seamless integration with Shopify stores, beautiful widget design, and minimal effort required for setup are highlighted as key strengths of the app. Additionally, the responsive and knowledgeable support team receives high praise for their quick responses and willingness to assist with customizations. Overall, SureBright is recommended for merchants looking to enhance their post-purchase experience and boost sales through extended warranty offerings.
Highlights
Review RSS Feed
All reviews
Nov. 10, 2025
SureBright has been an absolute game-changer for our store. Setup was fast, the interface is intuitive, and the support team went above and beyond to help us get everything live smoothly. Our customers love the added peace of mind product protection offers—and we love the extra revenue it brings in without any extra effort. It’s rare to find an app that delivers both customer satisfaction and measurable ROI, but SureBright does exactly that. Highly recommend to any merchant looking to level up their post-purchase experience!
Oct. 15, 2025
Implementing the SureBright app was straightforward. The platform has proven to be highly reliable and user friendly, giving us an effective way to offer extended warranties. SureBright's support team is great, highly responsive and knowledgeable when we have questions or require some sort of customization.
Aug. 27, 2025
SureBright has been a great partner to work with! Their product protection plans increased our conversions and sales. Excellent support from their team as well.
Aug. 18, 2025
After searching for the right "Extended Warranty" option for my customers and being unhappy with most options for one reason or another, I was very happy to find SureBright. This is the perfect addition to my store and will help my customers feel confident in high ticket furniture purchases where a manufacturer warranty does not cover enough. The set up support from Yu Hei has been fantastic. The integration was seamless. The widget itself is beautiful. I recommend this for anyone looking to extend coverage options for their customers.
Aug. 12, 2025
Our guitar and music shop, ECGMusic.com, wanted the ability to offer our customers amazing warranties on products such as musical instruments, live sound, and studio recording gear. After careful research, we determined that Surebright is the best, so we reached out to them. Surebright continues to exceed our expectations. There just isn't a better warranty company than Surebright because their people and their extended warranty programs are the best. We cannot thank the entire Surebright team enough for allowing us the opportunity to offer their amazing extended warranty products to our customers. SureBright has been a fabulous addition to our store. The app made it incredibly simple to offer extended warranties, allowing us to build more trust with our customers. It's intuitive, requires minimal effort to set up, and runs flawlessly. What really stands out is their support team, super responsive and eager to help! SureBright's team made it quick and easy to onboard and integrate with our existing online shop and products. It looks and works amazingly well on our shop. Their customer service and technical teams are fast and responsive professionals. El Cajon Guitars & Music, ECGMusic.com, highly recommends SureBright.
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