Rating

5.0

feedback

24

Reviews

chart

#2,088

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    38%
  • Less than a year
    58%
  • More than a year
    0%

Reviews Summary

The reviews for SureBright are overwhelmingly positive, with customers praising the app for its ease of use, seamless integration, and excellent customer support. Users appreciate how quickly the SureBright team responds to queries and helps with setting up the app on their Shopify stores. The extended warranty feature is highlighted as a significant selling point, especially for businesses selling high-ticket items like furniture, mattresses, eBikes, and cold plunge products. Customers also mention the app's ability to match their store's theme seamlessly, making it visually appealing and user-friendly. Overall, SureBright is highly recommended for businesses looking to offer extended warranties with minimal hassle and maximum customer satisfaction.

Highlights

Ease of use and seamless integration
Excellent customer support
Customization to match store's theme
Highly recommended for businesses selling high-ticket items
Quick response and assistance from the SureBright team

Rating Breakdown

  • 5
    100% (24 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 12, 2025

SureBright provided a hands-on, white-glove experience, making setup quick and easy. Adding shipping insurance was just as seamless as product protection.These services have become meaningful revenue for our overall business.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Yu was amazing, helpful & quick in responding to all our queries. Surebright is an easy to use and perfect for our furniture/mattress business. Highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Great experience working with the SureBright team to get everything up and running. They handled the integration quickly and we're now offering our customers more value while increasing our revenue. Highly recommend!

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Easy Integration, great customer support, highly recommend!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

As an eBike retailer, offering extended warranties is a huge selling point for our customers, and SureBright has made it incredibly easy to set up. The app integrates seamlessly with our store and lets us offer protection plans without any extra hassle. The support team is phenomenal—always responsive and ready to help with any questions. If you're in the eBike industry or any high-ticket items, this is hands down the best app for adding extended warranties. Highly recommend SureBright!

Using app

11 days

Total reviews

4

Average rating

5.0

All reviews

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