All reviews

Rating Breakdown

  • 5
    100% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Sept. 13, 2024

As an eBike retailer, offering extended warranties is a huge selling point for our customers, and SureBright has made it incredibly easy to set up. The app integrates seamlessly with our store and lets us offer protection plans without any extra hassle. The support team is phenomenal—always responsive and ready to help with any questions. If you're in the eBike industry or any high-ticket items, this is hands down the best app for adding extended warranties. Highly recommend SureBright!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Excellent application thus far, their team added everything to our site and it works seamlessly. Looking forward to using it going forward. Excellent communication and service!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

“SureBright has been a fantastic addition to our Shopify store! The app is incredibly easy to use and has made offering extended warranties a breeze. They’ve been amazing to work with and made additional changes on our behalf.” Highly Recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

What can i say amazing collaboration experience with Yu of Surebright. From initial video call to execution took less then 2 weeks. Matches my site beautifully looks totally native. Will use them for my B2B aspect of my business as well. Try surebright out you wont be disappointed

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Easy to setup, great support, and great value added for our customers

Store

Modtub

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great app to use to grow your business and earn trust from your customers. Easy to use and a great team with clear communication at all times.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

SureBright's Extended Warranty app is very easy to use and set up. It takes just a few minutes to get started. They custom-built the UI which fits right into our store's design. Plus, the support team is really helpful if you need anything. It's a great way to keep your customers happy and bring in some extra revenue. I definitely will recommend it!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

SureBright's extended warranty app has helped us significantly improve our game. These folks really know their stuff, and it shows in how they've set everything up for us. They've got all our bases covered - from our own stores to our dealer network, and email/sms, each with its own unique requirements. The online experience is spot-on too - it converts well without being overly aggressive. What really sets them apart is their technical expertise, dedication and response times to make things work. After dealing with a warranty provider that couldn't get it right, SureBright came in and nailed it. Always quick to respond and ready to go the extra mile. Five stars, hands down.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Iceology Cold Plunge is thrilled to partner up with SureBright to offer our customers an extended warranty. It was a pleasure working with Yu to make this partnership possible. Our company thanks you for your professionalism and quick response.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2024

Surebright is a very easy app to install, and working with the Surebright team is a breeze. They are very helpful and friendly. They will help you through the entire process and help you make changes to make the app work with your site. They match the app to your site, which is very nice. It matches your theme. I recommend this app to anyone looking for a warranty program.

Using app

25 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 11, 2024

we've been collaborating with SureBright Extended Warranties for a considerable period, and their support has been outstanding from the get-go. Right from our first interaction through to continuous assistance, communication has been a breeze. They're always on hand, offering a delightful experience whenever we reach out. Their assistance in integrating their offerings into our online platform was smooth and efficient, plus they've taken proactive steps to aid in enhancing our sales. We've shared several ideas with them, to which they've been open and constructive. In summary, partnering with SureBright has been a remarkable experience, and we wholeheartedly endorse them to our peers and associates.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2024

Choosing SureBright for our warranty offerings was a no-brainer. Setting up the app took only 5 minutes, and their team was incredibly supportive, always ready to answer our numerous, detailed questions with patience and clarity. They made themselves available whenever we needed, which was invaluable for us as newcomers to this type of service. We had tried talking with a competing service for warranties but their bar for entry was vague and selective. Not the case we've SureBright. They've been very welcoming, patient, have really gone above and beyond with our requests. We're already seeing great customer responses and a steady increase in warranty purchases, showing it's a very low-risk move. We're looking forward to more self-service options from SureBright in the future to streamline the process even further.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

SureBright's extended warranty app has been a great addition to our store. The setup process was incredibly easy and took only 5 minutes of our time. Their support team has been consistently responsive and helpful. They even helped us in experimenting with retail pricing for warranties. They went above and beyond by resolving an issue we were experiencing with another app within hours. Overall, we're highly impressed with both the app and the team. We'd wholeheartedly recommend it.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

I added it to my Shopify store recently, and it's made a huge difference. Setting up different warranty options was super easy, and it covers pretty much everything my customers might need. Plus, the best part? I didn't have to lift a finger - they handled everything and even made it match my store's style. If you want to give your customers peace of mind and make managing warranties a breeze, this app is a lifesaver. Seriously, check it out!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

We recently uploaded SureBright to provide extended warranty for our Shopify independent website products, Launching the application went very smoothly; They seamlessly manage everything, shielding us from any technological complexity. It makes our customers feel at ease when purchasing warranty. What truly sets SureBright apart is their excellent customer service - seamless integration

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

We've recently integrated SureBright to offer extended warranties for our e-bikes, and we're thoroughly impressed with the experience. Onboarding the app was incredibly smooth; they managed everything seamlessly, sparing us from any technical complexities. It made buying warranties a walk in the park for our customers. What truly sets SureBright apart is their exceptional customer service - quick responses and super helpful. Their service and platform are truly top-notch.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

We have been wanting to offer extended warranty to our customers for some time and wanted to work with the right company. After checking many companies, we came across Surebright and couldn't be happier to work with them. They installed and configured the Surebright Warranty app on our website, and I'm thrilled with the experience so far. What truly sets this app apart is its amazing customer service and easy to use platform for both instore and online sales. Whenever we have had a question or needed assistance, the Surebright team has been incredibly responsive and helpful. Their dedication to ensuring our warranty process runs smoothly has been exceptional. With Surebright Warranty, we feel confident in providing our customers with the best possible service and support. It's a game-changer for our business, and we couldn't be happier with our choice

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

I switched to Surebright from another provider a few months back, and it's been a great experience so far. The setup process was smooth, and their support team is always there when you need them. After launching, I requested some tweaks in the app, and they were delivered in just 4 days. Thank you guys!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Adding SureBright was super easy. They got everything set up smoothly, and their support team was super helpful. They customized the look to match our store's theme, making it easy for customers to buy warranties.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Great Service! We have used SureBright for a couple months now and everything has been smooth and mostly worked as intended. A couple of small hiccups have been addressed promptly by the devs and fixed. Customer service is helpful and prompt. Highly recommend this service and app.

Using app

7 months

Total reviews

4

Average rating

5.0