Rating

5.0

feedback

20

Reviews

chart

#2,541

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    30%
  • Less than a year
    65%
  • More than a year
    0%

Reviews Summary

SureBright is highly praised by ecommerce merchants for its ease of use, excellent customer support, and seamless integration with Shopify stores. Users appreciate the quick setup process, custom-built UI that matches their store's design, and the value added for customers through extended warranties. The app has been described as a game-changer for businesses, helping to improve customer trust, increase revenue, and streamline the warranty process. Positive themes include quick setup, responsive support team, seamless integration, and user-friendly interface. However, some users have experienced minor hiccups that were promptly addressed by the developers.

Highlights

Quick setup process and easy to use
Responsive and helpful customer support
Seamless integration with Shopify stores
Value added for customers through extended warranties
Minor hiccups promptly addressed by developers

Rating Breakdown

  • 5
    100% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 13, 2024

As an eBike retailer, offering extended warranties is a huge selling point for our customers, and SureBright has made it incredibly easy to set up. The app integrates seamlessly with our store and lets us offer protection plans without any extra hassle. The support team is phenomenal—always responsive and ready to help with any questions. If you're in the eBike industry or any high-ticket items, this is hands down the best app for adding extended warranties. Highly recommend SureBright!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Excellent application thus far, their team added everything to our site and it works seamlessly. Looking forward to using it going forward. Excellent communication and service!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

“SureBright has been a fantastic addition to our Shopify store! The app is incredibly easy to use and has made offering extended warranties a breeze. They’ve been amazing to work with and made additional changes on our behalf.” Highly Recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

What can i say amazing collaboration experience with Yu of Surebright. From initial video call to execution took less then 2 weeks. Matches my site beautifully looks totally native. Will use them for my B2B aspect of my business as well. Try surebright out you wont be disappointed

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Easy to setup, great support, and great value added for our customers

Store

Modtub

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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