Swap Global
International duty & tax calculations for cross-border sales
Rating
4.7
feedback
20
chart
#1,589
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
5%
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Less than a day
5%
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Less than a month
0%
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Less than a year
90%
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More than a year
0%
Reviews Summary
The reviews for the Swap Global Shopify App are overwhelmingly positive, with users praising its effectiveness in handling cross-border shipping, clear communication on duties and taxes, and seamless setup process. Merchants have reported increased international orders, improved customer experience, and cost savings. The dedicated account manager and responsive support team have been highlighted as major strengths of the app. However, there are a few reviews mentioning initial difficulties in understanding the setup process and features, which were later resolved with assistance from the support team. Overall, Swap Global is highly recommended for simplifying international expansion and improving cross-border e-commerce operations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 12, 2025
swap's solution to cross border shipping solved so many problems that we had selling internationally. The big one is that it seamlessly helped customers clearly see if any duties & taxes were payable & how much they might be, which massively increased our US business. Secondly, swap handle all of the tax side of things, particularly in Europe, which gave us the confidence to market there more with less admin. They're also super helpful both during onboarding & once live.
April 22, 2025
I'm really happy with the service from Swap Global. Since working with them, I've seen a noticeable increase in international orders, which has been great for growing my business. One thing I really appreciate is having a dedicated account manager, it's made the whole process smoother and more personal. Communication is always clear and responsive, and overall, it's been a great experience.
March 6, 2025
We can't recommend Swap strongly enough. The service works perfectly, the setup was effortless, and the service is outstanding.
March 5, 2025
Moving to Swap Global was a smooth and well-supported process. The team is responsive, knowledgeable, and genuinely helpful whenever we need them. Their platform is clear and easy to navigate, making cross-border e-commerce much more straightforward. Highly recommend working with them!
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