Swap Global
International duty & tax calculations for cross-border sales
Rating
4.7
feedback
20
chart
#1,483
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
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Less than a day
5%
-
Less than a month
0%
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Less than a year
90%
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More than a year
0%
Reviews Summary
The reviews for Swap Global are overwhelmingly positive, with merchants praising the app for its seamless cross-border shipping solution. Customers appreciate the clear visibility of duties and taxes, which has led to increased international orders and business growth. The dedicated account manager, responsive communication, and easy setup process have been highlighted as major benefits. Users also commend the platform for simplifying cross-border e-commerce, providing excellent support, and offering discounted shipping rates. However, there are a few negative reviews mentioning difficulties in setting up the app and understanding its features, particularly for smaller stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 12, 2025
swap's solution to cross border shipping solved so many problems that we had selling internationally. The big one is that it seamlessly helped customers clearly see if any duties & taxes were payable & how much they might be, which massively increased our US business. Secondly, swap handle all of the tax side of things, particularly in Europe, which gave us the confidence to market there more with less admin. They're also super helpful both during onboarding & once live.
April 22, 2025
I'm really happy with the service from Swap Global. Since working with them, I've seen a noticeable increase in international orders, which has been great for growing my business. One thing I really appreciate is having a dedicated account manager, it's made the whole process smoother and more personal. Communication is always clear and responsive, and overall, it's been a great experience.
March 6, 2025
We can't recommend Swap strongly enough. The service works perfectly, the setup was effortless, and the service is outstanding.
March 5, 2025
Moving to Swap Global was a smooth and well-supported process. The team is responsive, knowledgeable, and genuinely helpful whenever we need them. Their platform is clear and easy to navigate, making cross-border e-commerce much more straightforward. Highly recommend working with them!
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