Swap Returns & Exchanges
Seamless returns, exchanges, and credits in one unified return
Rating
5.0
feedback
26
chart
#2,484
All reviews
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Jan. 24, 2024
Minimised time to process returns tenfold, as well as enabling significant revenue retention through live exchanges and shop now credit for customers. What's more than that is the team at Swap. From our introductory meeting to the help & support available day in, day out, we truly couldn't fault a thing about the exemplary service which we continually receive from this company.
Jan. 24, 2024
Swap is terrific, very easy to use, and extremely convenient. I highly recommend this to any e-commerce store owners who want a seamless return or exchange portal. Their customer service support team are great, very supportive and friendly. Their response time is phenomenal. You couldn't ask for better customer support. The upsell with store credit has been fantastic for us! 100% worth every penny.
Jan. 23, 2024
We really like this service, a really smooth customer facing interface, the back end is easy to navigate and work with, we have all the customisation options we've needed including having certain products with different return rules. Any ideas or features we've wanted have usually been met with enthusiasm and implemented very quickly.
Jan. 23, 2024
Great App for returns management. Allows customers to make exchanges based on stock availability and keeps money in the business through the offering of credit. Most useful function is the collection of returns data sorted by SKU or product description allowing in depth analysis of return reasons and comments.
Jan. 8, 2024
The app we used to scale from 6 figures to 7 figures and open multiple plus stores. The app is great, the team is on hand to support. Will be using Swap for all Shopify businesses I have