Swap Returns & Exchanges

Turn returns into exchanges and retained revenue.

Rating

4.7

Feedback

Reviews

Chart

#17,423

Shopify

All reviews

Rating breakdown

5 97% (35 ratings) 4 0% (0 ratings) 3 0% (0 ratings) 2 0% (0 ratings) 1 3% (1 ratings)

Reviews with text

100% (36)

Review RSS feed

1 / 5 Share

Oct. 26, 2026

As someone who has been using swap for nearly 2 years. STAY AWAY! Our experience at first was pretty good and they provided a good customer experience for returns. Recently they have been having issues with their billing systems and are sending 2-3x inflated invoices. So far their team has failed to provide any meaningful explanation and just closed the tickets. It's good that we canceled automatic billing once we had a feeling something was off in September. DO NOT TRUST THIS COMPANY.

Store Using app Total reviews Average rating

GASPER.CO 4 months 2 3.0

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