Swatches Dotify for Shopify

Swatches Dotify

Swatches App - Add Color Swatches to your Shopify variants

Developer
View on App Store

Rating

4.3

feedback

171

Reviews

chart

#3,883

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    5%
  • Less than a month
    18%
  • Less than a year
    32%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the app's ease of use, quick response from the support team, and the ability to customize swatches. However, there are some negative reviews mentioning issues with code left behind after uninstallation, slow response times, and difficulties with theme integration. Overall, the app seems to be valuable for online stores looking to enhance their product display with color swatches and receive prompt assistance when needed.

Highlights

Ease of use and quick response from support team
Customization of swatches
Issues with code left behind after uninstallation
Difficulties with theme integration

Rating Breakdown

  • 5
    82% (141 ratings)
  • 4
    2% (4 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (22 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Sept. 19, 2024

Great App and very easy to use. We had a problem with the app after loading a theme update where it caused the product pages to jump. Webyze were very helpful and were able to log in and fix the error promptly. In future I hope they will come up with a way to add swatches to the collection pages. Overall a very important app our my site.

Using app

4 months

Total reviews

1

Average rating

4.0

1 / 5 Share

July 9, 2024

Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.

Using app

Almost 4 years

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 8, 2024

This app is great, it is really simple and I love how their team responds fast. I had troubleshooting with my swatches and they helped me fix it right away!

Store

Wolfinn

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

July 6, 2023

Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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