Swatches Dotify
Swatches App - Add Color Swatches to your Shopify variants
Rating
4.4
feedback
77
chart
#12,623
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
12%
-
Less than a month
39%
-
Less than a year
26%
-
More than a year
18%
Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. Many users praise the app for its functionality, ease of use, and quick customer support. They appreciate how the app helps them display color swatches effectively and customize them to suit their needs. Users also mention that the support team is responsive and helpful in resolving any issues that arise. However, there are some negative reviews highlighting issues with uninstalling the app completely, theme conflicts, and lack of response from the support team in certain cases. Some users experienced difficulties with the app not working as intended or causing problems on their online store.
Highlights
Review RSS Feed
All reviews
July 9, 2024
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
Oct. 25, 2023
We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.
July 6, 2023
Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)
April 24, 2023
This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.
Jan. 31, 2023
Fast & efficient Shopify experts! I was having trouble with the swatches on my collection page matching the custom swatches on my product page. They fixed it within two days for a reasonable charge. Would recommend them!
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