SB2 by Sutra review for HS ‑ Slide Cart Drawer
July 29, 2021
The single worst customer service I have ever experienced. Months with no response. Then when they finally respond they don't review your ticket. Before I granted them access to my store I asked them if they understood the issue I was having. They proceeded to outline issues that didnt pertain to me or the apps I was using. Not to mention I had attached a loom video 10 days prior that wasnt even viewed by them until days after their access request and outline!! The app itself has a ton of bugs. Overall there are other great options out there for a sliding cart app that you should consider before this one.
We have hundreds of happy customers using the app, we are sorry that our app does not meet the needs of your store, we will have a big update with many improvements on August 31st ⭐⭐⭐⭐⭐. Have a great day.
