Reveil review for Slide Cart Drawer by IACart

2 / 5

Sept. 19, 2022

Update Sep 19, 2022 I can no longer recommend this app as their support is nonexistent. There was a technical bug with multicurrency pricing, and also another technical support issue. I sent multiple emails starting Sep 3 to Bridgette but haven't gotten any response. They have a history of slow response with me and other customers (see other reviews) which is unacceptable for such an important app. I believe they bit off more than they can chew by adding too many extra features and forget what's important. I switched to an app called OBSI Incentivize that my theme recommended. Pros: the only slide cart upsell app I've found that looks decent Cons: Technical issues occurred and support speed can be improved. I've had several issues during setup and support takes days to reply. 1. App was not working after installing, products were not showing in slide cart. It took at least 2 weeks for them to figure out the issue. 2. After the fix, products were showing in the wrong currency in the slide cart. Eventually this was fixed but I lost sales.

Store

Reveil

Using app

Over 1 year

Total reviews

22

Average rating

3.4

Developer Reply

Hi Reveil, We have tried to contact you, we have reviewed the problem you submitted and our app is not causing the problem, the app is working correctly.

Slide Cart Drawer by IACart for Shopify
Slide Cart Drawer by IACart
4.5 star
231 reviews

Slide Cart Drawer—Cart Upsell—Sticky Cart—Gift Wrap-Unlocks

Developer
Shopify App Store