Swatches Dotify
Swatches App - Add Color Swatches to your Shopify variants
Rating
4.3
feedback
171
chart
#3,891
All reviews
Rating Breakdown
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July 9, 2024
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
June 25, 2020
it left code on my site which i had to manually remove DO NOT USE THIS APP UNDER ANY CIRCUMSTANCES ..
We would have been very happy to help you out with this issue (we checked and there was no support ticket open for your store). Actually when you uninstall the app, the coding automatically gets disabled soon after. Usually it takes a dozen minutes up to an hour. We are sorry to hear that you had this issue, if there is anything else you want us to help you with, we would be happy to do so. Thank you for your understanding
March 23, 2019
Doesn't clean its shit. Doesn't clean shit and is shit. Also functionality is very poor, it cannot even automatically identify pictures... After installing one of the apps of this developer page doesn't load properly now, its waiting for some shit from their page, even after the app was deleted... Never install this, it breaks website performance even after deletion.
Hello, We are very sorry to hear that. Our app actually automatically deactivates itself a few minutes after you uninstall it. We can further look into this issue if you want. Would you contact our support team in order to correct this problem: https://www.webyze.com/contact
Aug. 5, 2018
DO NOT INSTALL! The features are very very poor but you should avoid this app because off the code. After uninstall it let's you pieces off code everywhere even you change will publish your back-up.
Dec. 10, 2017
How did this app get good ratings...? This app is terrible, once I installed it the directions were horrible and I had no idea on what to do next to install it on my products. Now I'm on the support chat with Shopify because the stupid app didn't delete completely when i uninstalled the app... it's already cost me sales in my store. Really not happy.
Dec. 4, 2017
I would give this app 0 stars if I could. It did not work properly and after being uninstalled left behind code that left the swatches buttons on my products. I had to manually remove the code to fix it.
Nov. 5, 2017
Even if you delete the app the feature stay on product detail page. STAY AWAY!
Oct. 30, 2017
This app doesn't work with collections and doesn't uninstall the liquid file when you delete the app. They offered to fix the collections thing on my site for $80. There are other apps that don't have these issues.
Oct. 22, 2017
One of the poorest designed apps available. Code stays on your store once uninstalled. 0 customer support. Broke my store, I don't even know what it changed to fix it. It basically broke my variants. They just stopped working. STAY AWAY.
Sept. 28, 2017
Wow. We had this app installed for 3 minutes before we realized it was automatically live on the website, prior to getting ANY of our Swatches updated, it was showing up on our product pages with only about 1/5th of what was needed. Considering we just launched a new line of products today, and our website had a high amount of traffic for us, who were now on a website that did not give them the proper selection of variants. Had they had a simple "test mode" none of this would have been an issue...and if they do, in my frantic struggle through the admin panel, settings, swatches etc did not turn this up, so there is a user experience failure there as I was unable to find a very basic button. Overall, this short frustrating experience has convinced me to avoid Webyze at all cost.
Aug. 23, 2017
Waiting to hear back on how to install..Voicemail full...Come on guys....I know you can do it...pick up the phone and call back your customers..
Aug. 23, 2017
Horrible, non existent customer service. Can't launch our store because their app isn't working - trying to reach them for a day and their phone can't take anymore messages and no one answers emails. If you need customer service with your product, look elsewhere.
Aug. 8, 2017
I deleted the app because doesn't show color swatch on collections page. Even although I have deleted app it still shows all over my website. How do i stop it?
July 11, 2017
If I can give this app 0 stars I would – the app didn't update its settings from the circular swatches to the square swatches, which I wanted, so I uninstalled it. However, like the other users wrote, THIS IS NOT A CLEAN UNINSTALL – the swatches are still on the site after I uninstalled the app, duplicated the sizing dropdown, and it AFFECTED ALL MY PREVIOUS THEME BACKUPS as well so I was not able to revert to a clean previous version. Thankfully, you can go into Edit HTML/CSS from Online Store > Themes > Actions > Edit HTML/CSS, look for the webyze liquid file and delete it. An app of such poor quality like this should not be on the Shopify app marketplace at all.
July 5, 2017
You can`t actually delete this app and color swathes still visible. It is not appropriate for paid app. Now i have to update everything for to back my previous state of theme. really disappointed.
June 27, 2017
App leaves code in your theme after uninstalling it. No instructions telling store owners how to remove any of the code. Idiotic.
March 14, 2017
It modifies all your themes, not just your current theme. You thought you uninstalled it but it actually didn't. It leaves all your themes with a mess. That makes me feel like the developer hate you if you decide not to use his app.
Nov. 18, 2016
Broke our store theme Kagami, does not show swatches on collections page, and does not show even swatches properly on the product page. Furthermore does not seem to have any way to be uninstalled. Please make this app uninstallable. Also shopify please make a method or tutorial available for product swatches on collection pages. All methods in e-commerce university are marked as outdated, even as late as 5 months ago. We refuse to pay for broken code for something that was freely available and does not even uninstall. Dev does not pick up phone and did not respond to our email.