Yotpo Loyalty Rewards Referral
Retain customers and boost their CLTV with Loyalty & Rewards
Rating
4.7
feedback
2,624
chart
#754
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
20%
-
Less than a month
28%
-
Less than a year
26%
-
More than a year
9%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the support team. Specific team members like John B, Jeff Q, Maritel S, Vergian B, and Gabriel S were highlighted for their quick responses, efficiency, knowledge, and helpfulness in resolving issues. Customers appreciated the prompt assistance, clear guidance, and patience exhibited by the support team. However, there were a few negative reviews mentioning issues with support responsiveness and billing discrepancies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 26, 2025
Maritel S. was extremely helpful at finding a solution for me. It was not a complicated problem, but I appreciated how fast she figured out what was going on and directed me on how to complete my task. Thanks so much!
March 20, 2025
Hi, I've been working with Yotpo for several years now, and they are an excellent company to partner with. I want to especially applaud their support team specifically Yoben M who went above and beyond on a complicated issue I was have with a customer redemption. He took his time to answer all my questions, was very patient, and provide examples. Thank you!
March 18, 2025
Super fast and efficient service! Gabriel S. Helped me a lot and very quickly!
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