Yotpo: Loyalty Rewards Program
Yotpo: Loyalty Rewards, Points, & Referrals for Shopify
Rating
4.7
feedback
918
chart
#1,400
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
13%
-
Less than a month
19%
-
Less than a year
33%
-
More than a year
29%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team at Yotpo. Customers highlighted the quick response times, helpfulness, and professionalism of support agents like Rodney D, Jeff, Nyle, Stephanie, and Maritel. The support team was commended for resolving issues efficiently, providing clear explanations, and going above and beyond to assist users. Users also appreciated the ease of setting up the app, powerful features, and reliability of the platform. However, there was one negative review mentioning concerns about pricing and features not included in the plan.
Highlights
Review RSS Feed
All reviews
Dec. 12, 2025
Excellent experience with Yotpo support. Eleen T. was very helpful, responsive, and clear throughout the process. She helped us resolve an account issue related to a previous agency quickly and smoothly. Everything was handled professionally. Highly appreciated!
Dec. 3, 2025
A big shoutout to Stephanie for the quick response and great assistance! Surely, a gem to keep.
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