Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
924
chart
#752
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
13%
-
Less than a month
19%
-
Less than a year
33%
-
More than a year
29%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the quick and efficient support provided by the customer service team. Many customers mentioned specific representatives like Nyle, Rodney, Jeff, Stephanie, and Maritel for their exceptional assistance in resolving issues and providing clear explanations. The chat feature was highlighted as helpful and easy to use, with customers appreciating the speed and professionalism of the support team. Additionally, customers mentioned that the app is easy to set up, has powerful features, and is reliable. However, there was one negative review mentioning concerns about pricing and features not included in the pro plan.
Highlights
Review RSS Feed
All reviews
Feb. 4, 2026
Nyle was very helpful and explained everything I need to know! Nyle is an asset!
Feb. 4, 2026
Stephanie was very helpful resolving an issue for us. I explained the issue and she was on it.
Jan. 26, 2026
Stephanie was super helpful with my queries today and solved my problem swiftly and politely. Thanks Stephanie!
Jan. 22, 2026
Nyle was absolutely amazing assisting me with my inquiry. He was patient and very resourceful with my request, along with making sure that I had all the information I needed be for we ended our chat today. The chat option is very helpful and easy to use. The links that Nyle provide were super helpful, and detailed, along with the explanation of what to look for and how to resolve the issue. Thank you!!
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