Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
920
chart
#1,129
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
13%
-
Less than a month
19%
-
Less than a year
33%
-
More than a year
29%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team at Yotpo. Customers highlighted the quick response times, helpfulness, and professionalism of support agents like Rodney D, Jeff, Nyle, Stephanie, and Maritel. The support team was commended for resolving issues efficiently, providing clear explanations, and going above and beyond to assist users. Users also appreciated the ease of setting up the app, powerful features, and reliability of the platform. However, there was one negative review mentioning concerns about pricing and features not included in the plan.
Highlights
Review RSS Feed
All reviews
Jan. 26, 2026
Stephanie was super helpful with my queries today and solved my problem swiftly and politely. Thanks Stephanie!
Jan. 22, 2026
Nyle was absolutely amazing assisting me with my inquiry. He was patient and very resourceful with my request, along with making sure that I had all the information I needed be for we ended our chat today. The chat option is very helpful and easy to use. The links that Nyle provide were super helpful, and detailed, along with the explanation of what to look for and how to resolve the issue. Thank you!!
Jan. 14, 2026
Nyle Aldrin M was very helpful. Solved my problem quickly and explained well.
Jan. 14, 2026
Great service, quick help and fast understanding. Thanks to Rodney D. for the help!
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