![Yotpo Loyalty Rewards Referral for Shopify](https://cdn.shopify.com/app-store/listing_images/f693caaaf4c437600611eb42fc8da5d3/icon/CI_cy9bMiocDEAE=.png)
Yotpo Loyalty Rewards Referral
Retain customers and boost their CLTV with Loyalty & Rewards
Rating
4.7
feedback
2,605
chart
#789
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
-
Less than a day
-
Less than a month
-
Less than a year
-
More than a year
Reviews Summary
The reviews for the Shopify App are mixed, with a combination of positive and negative feedback. On the positive side, many users praised the excellent customer support provided by representatives like John B, Jeff Q, Gabriel S, and Vergian B. Customers highlighted the quick response times, efficiency in resolving issues, and overall helpfulness of the support team. Additionally, users appreciated the app's features such as loyalty programs and rewards. However, on the negative side, some users reported issues with the app's functionality, difficulty in implementation, and lack of clear instructions. One user mentioned dissatisfaction with the communication process through chat support and the time it took to get answers. Despite the positive feedback on customer service, there were instances where users felt let down by the app's performance and support after purchase.
Highlights
Rating Breakdown
All reviews
Feb. 12, 2025
Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.
Feb. 10, 2025
New to YotPo but very satisfied with the level of support. Yoben was terrific!
Feb. 5, 2025
John B provided excellent service! He was incredibly helpful and knowledgeable.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more