Yotpo Loyalty Rewards Referral

Reviews Summary

The reviews for the Yotpo app showcase a mix of positive and negative feedback. On the positive side, many users praise the app for its excellent customer support, with specific mentions of helpful and efficient representatives like John B, Maritel S, and Gabriel S. Customers appreciate the quick assistance provided by the support team, especially during busy periods like the holiday season. Additionally, users highlight the app's functionality, such as loyalty programs and email/SMS integration, as valuable for their businesses. However, there are negative reviews that focus on issues with billing and contract renewals. Some users express frustration over being charged even after uninstalling the app and encountering difficulties in canceling subscriptions. Others mention limitations in features like percentage-based discounts being available only in the most expensive plan, leading to concerns about the value for money. Overall, while the app receives praise for its support and features, there are areas for improvement in terms of billing transparency and plan inclusivity.