Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,586
chart
#665
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
18%
-
Less than a year
50%
-
More than a year
25%
Reviews Summary
The reviews for the Yotpo app are overwhelmingly positive, with customers praising the excellent customer service provided by team members like John B, Gabriel S, and Vergian B. Customers appreciate the quick responses, efficiency, and helpfulness of the support team in resolving issues and providing guidance. The app is commended for its functionality and the assistance received in setting up features like gift codes, rewards programs, and email triggers. However, there are a few negative reviews mentioning difficulties in installation, lack of concise instructions, and challenges in getting timely support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.
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