Yotpo: Loyalty Rewards Program for Shopify

Yotpo: Loyalty Rewards Program

Build customer loyalty with points, rewards & referrals
Rating
4.7
Feedback
945
Reviews
Chart
#830
Shopify

All reviews

5 / 5 Share
June 11, 2026

Super responsive and polite support. Stephanie resolved my inquiry really fast, literally in a few minutes - 5/5 stars :)

Store Using app Total reviews Average rating
makesy® 7 5.0
5 / 5 Share
June 3, 2026

Great service from Christian, thanks!

Store Using app Total reviews Average rating
Bird & Blend Tea Co. About 1 year 6 5.0
5 / 5 Share
May 27, 2026

Nyle was super helpful with helping me update our referral rewards! I was confused about the discount code, but Nyle gave me step by step instructions on how to update that. I would recommend working with Yotpo – their support team is great!

Store Using app Total reviews Average rating
Jules & Gem Hawaii Over 5 years 4 5.0
5 / 5 Share
May 20, 2026

We use Yotpo for loyalty and reviews. They've been a great partner for us! They were extremely helpful during our migration to Shopify this spring, and any time we need assistance, they respond quickly and are always helpful. Today I had an urgent issue to try and resolve for a customer and Nyle helped me get it corrected in just a couple of minutes and even went above and beyond for me. Aside from how great their support is, their Loyalty platform has been great for us compared to older ones we tried over the years. 10/10

Store Using app Total reviews Average rating
Schneiders 4 months 2 5.0
5 / 5 Share
May 6, 2026

Exceptional support from Rodney D.! He quickly identified the issue with our Yotpo Loyalty metafields not syncing with Shopify and resolved it in minutes. Very professional, friendly, and knowledgeable.

Store Using app Total reviews Average rating
Scorpi Over 1 year 6 5.0
5 / 5 Share
April 24, 2026

Historically Yotpo assistance has been slow and time-consuming, but they must be working on improving that lately! Stephanie was very helpful in getting my issue resolved swiftly and efficiently.

Store Using app Total reviews Average rating
FloraHealthshop Almost 3 years 8 4.9
5 / 5 Share
April 23, 2026

Nyle was helpful and efficient and new exactly how to assist me. Offered resources for information in a quick and understandable way! Thanks!!

Store Using app Total reviews Average rating
SpiritHoods Almost 6 years 4 5.0
5 / 5 Share
April 22, 2026

Thank you Nyle for the great support! Very efficient conversation. Nyle has been most helpful and excellent in the communication.

Store Using app Total reviews Average rating
Elastique France 3 months 3 5.0
5 / 5 Share
April 15, 2026

Super quick and very helpful! Irvin resolved my issue in seconds.

Store Using app Total reviews Average rating
Mylee Over 1 year 5 5.0
5 / 5 Share
April 13, 2026

Jeff was really helpful. Thank you so much!

Store Using app Total reviews Average rating
Frank Body | AU & NZ 9 months 1 5.0
5 / 5 Share
April 2, 2026

John B from the support team was very helpful with a quick response

Store Using app Total reviews Average rating
BN3TH.com Over 7 years 1 5.0
5 / 5 Share
March 31, 2026

excellent support from John B - thank you so much

Store Using app Total reviews Average rating
Twisted Tailor Almost 3 years 2 5.0
5 / 5 Share
March 30, 2026

Irvin was amazing, so polite and sorted my query in just a few minutes! Can't rate highly enough!

Store Using app Total reviews Average rating
Astrid & Miyu 10 months 5 4.8
5 / 5 Share
March 25, 2026

Jeff was a big help in assisting me with a Yotpo loyalty task. Thanks again!

Store Using app Total reviews Average rating
Kinga Csilla 7 months 1 5.0
5 / 5 Share
March 24, 2026

Stephanie was extremely helpful. She got to the bottom of my issue quickly and sent an easy to follow video on how to correct it.

Store Using app Total reviews Average rating
Kion About 6 years 4 5.0
5 / 5 Share
March 23, 2026

The Yotpo team are super supportive whenever we need them. Especially Jeff, he's super diligent and helps us provide our customers with great service.

Store Using app Total reviews Average rating
Byron Bay Bone Broth About 2 months 2 5.0
5 / 5 Share
March 18, 2026

Nyle was amazing to work with. Great customer service and knowledge!

Store Using app Total reviews Average rating
Poly & Bark Almost 2 years 4 5.0
5 / 5 Share
March 17, 2026

John B was incredibly helpful and speedy. He took care of the issue efficiently!

Store Using app Total reviews Average rating
Knix Canada 10 months 3 5.0
5 / 5 Share
March 15, 2026

I like the support I received from Jeff (support agent) in identifying the issues I am currently facing. I appreciate his patience and his ability to provide clear and professional explanations of the issues. Overall, I am happy with Yotpo support. They always help me whenever I have a question.

Store Using app Total reviews Average rating
Star Discount Chemist Over 3 years 1 5.0
5 / 5 Share
March 12, 2026

Nyle was great, and very helpful - especially when I was unable to connect to Shopify!

Store Using app Total reviews Average rating
Evelyn & Bobbie Over 6 years 7 5.0
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