Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,522
chart
#941
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
19%
-
Less than a year
51%
-
More than a year
24%
Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the quick and helpful customer support provided by team members like John B, Nikki, Gabriel S, and others. Customers appreciated the assistance they received in resolving issues and setting up the app. The app itself was also commended for its features like loyalty rewards, referral programs, and ease of use. However, on the negative side, some users found the app setup confusing and mentioned issues with customer service responsiveness. One user expressed frustration with the app's complexity and lack of clear instructions, leading to a lengthy and unsatisfactory experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 24, 2024
I had a question about account information, and Alsher C was incredibly helpful in assisting me to resolve the issue. 10/10 would recommend.
July 22, 2024
Charlie I. was very helpful in getting me set up in my store! I built out the rewards program and he was great in assisting me with embedding all the necessary code and even created a rewards page for me. Thank you Charlie!
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