Yotpo: Loyalty Rewards Program
The reviews for the Yotpo Shopify App are overwhelmingly positive, with customers praising the exceptional customer support provided by team members like Nyle, Rodney, Stephanie, Jeff, and others. Customers highlight the quick response times, efficiency in resolving issues, and the helpfulness of the support team. They appreciate the clear communication, professionalism, and knowledge demonstrated by the support agents. Additionally, users mention that the app itself works well, with powerful features and easy setup. However, there was one negative review mentioning difficulties with translations for multi-language websites and a lack of documentation on translations.
Stay away from Yotpo... save yourself a lot of money and headaches. Select Okendo! Buyer Beware. I'm writing this review in hopes of preventing you the wasted time, effort and money that Yotpo cost our company. The platform is buggy, reporting is questionable and the Management team has no morals. They even went as far as to renew a contract that could not be renewed because they made material changes to the platform and never sent us a renewal notification while we were in the middle of new SMS provider evaluations.
I have been trying for weeks to get this set up on my website without any success. Someone sent one email I responded immediately and then back to ghostville. I have attempted to get support 8 times.
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