Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
938
chart
#1,305
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
13%
-
Less than a month
18%
-
Less than a year
33%
-
More than a year
30%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the quick and efficient support provided by the team members such as Nyle, Jeff, Stephanie, and Rodney. Customers appreciate the helpfulness, professionalism, and speed at which their issues are resolved. The support team is commended for being knowledgeable, patient, and clear in their explanations, making the overall experience stress-free for users. However, there are a couple of negative reviews that mention issues with pricing and support, highlighting the importance of clear communication and transparency in business dealings.
Highlights
Review RSS Feed
All reviews
May 6, 2026
Exceptional support from Rodney D.! He quickly identified the issue with our Yotpo Loyalty metafields not syncing with Shopify and resolved it in minutes. Very professional, friendly, and knowledgeable.
April 24, 2026
Historically Yotpo assistance has been slow and time-consuming, but they must be working on improving that lately! Stephanie was very helpful in getting my issue resolved swiftly and efficiently.
April 23, 2026
Nyle was helpful and efficient and new exactly how to assist me. Offered resources for information in a quick and understandable way! Thanks!!
April 22, 2026
Thank you Nyle for the great support! Very efficient conversation. Nyle has been most helpful and excellent in the communication.
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