Yotpo Loyalty Rewards Referral
Retain customers and boost their CLTV with Loyalty & Rewards
Rating
4.7
feedback
2,617
chart
#737
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
20%
-
Less than a month
28%
-
Less than a year
26%
-
More than a year
9%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the support team. Specific team members like John B, Jeff Q, Maritel S, Vergian B, and Gabriel S were highlighted for their quick responses, efficiency, knowledge, and helpfulness in resolving issues. Customers appreciated the prompt assistance, clear guidance, and patience exhibited by the support team. However, there were a few negative reviews mentioning issues with support responsiveness and billing discrepancies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 13, 2025
Just had a great customer service experience with Stephanie C. She was prompt, helpful, and took her time to research my questions to give me the best possible answer.
March 13, 2025
Shout out to Maritel S.--- They were able to help solve the problem our business was facing with a recent change with the Shopify integration of YOTPO. Thank you so much for assisting me, Maritel! You were helpful and straightforward, and got us back up and running promptly.
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