Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
939
chart
#960
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
13%
-
Less than a month
18%
-
Less than a year
33%
-
More than a year
30%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the support team. Many reviewers mentioned specific support agents like Jeff, Stephanie, Nyle, and Rodney who were described as helpful, quick, and knowledgeable in resolving issues. Customers appreciated the clear explanations, quick responses, and efficient problem-solving skills of the support team. However, there were a couple of negative reviews highlighting concerns about payment issues and scheduling conflicts with support meetings. Overall, the app seems to have a strong support system in place to assist users with any queries or problems they encounter.
Highlights
Review RSS Feed
All reviews
March 30, 2026
Irvin was amazing, so polite and sorted my query in just a few minutes! Can't rate highly enough!
March 25, 2026
Jeff was a big help in assisting me with a Yotpo loyalty task. Thanks again!
March 24, 2026
Stephanie was extremely helpful. She got to the bottom of my issue quickly and sent an easy to follow video on how to correct it.
March 23, 2026
The Yotpo team are super supportive whenever we need them. Especially Jeff, he's super diligent and helps us provide our customers with great service.
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