Koffee Kult review for Yotpo: Loyalty Rewards Program
April 17, 2025
We use to use Swell and they were purchased by Yotpo. Yotpo customer service only can get be assessed by email using a ticket system that takes about a day to get an answer. When they have an issue there is no answer for such as why does this customer not have an awards account. We have been a customer of theirs for years and on the Shopify platform for 10 years.
Developer Reply
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution
Yotpo: Loyalty Rewards Program
4.7
918 reviews
Yotpo: Loyalty Rewards, Points, & Referrals for Shopify
Developer
Shopify App Store