Ladyloved - Sublime Skincare for Natural Beauty review for Yotpo: Loyalty & Rewards

1 / 5

Oct. 19, 2018

Unbelievably, the pricing structure is programmed to include Point-of-Sale sales when determining your tier. So not only is Swell structuring what they charge you based on orders that they have absolutely nothing to do with whatsoever (offline sales), but they then want to claim a surcharge per sale for each of those offline sales when your total net number of sales exceeds a certain number (depending on your tier, its 200 for the $29/month plan). As though they deserve payment for your offline sales. Utterly absurd. Swell should be ashamed of themselves. There's plenty of competition in this space to avoid this underhanded approach, even if doing so purely on principle. I believe this is the first negative review I've taken the time to write about any app.

Using app

About 21 hours

Total reviews

3

Average rating

3.7

Yotpo: Loyalty & Rewards for Shopify
Yotpo: Loyalty & Rewards
4.7 star
2,554 reviews

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Developer
Shopify App Store