All reviews

Rating Breakdown

  • 5
    83% (2,132 ratings)
  • 4
    12% (305 ratings)
  • 3
    2% (57 ratings)
  • 2
    1% (21 ratings)
  • 1
    3% (65 ratings)
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5 / 5 Share

July 8, 2022

This app is great to create customer engagement and retention. It works very well and is easy to set up. Every time we needed help with this app or any of the others by Yotpo the team has been very helpful, super knowledgeable and fast to respond. We dealt with Joseph for some issues setting up and he was very accurate, helpful and fast to take care of it. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

The team at Yotpo are always very helpful and both our account manager Nadav and Rachel at the support team have been great. The app is intuitive, but when we need that extra support it is always on hand. We can't wait for our customers to use the Rewards and Referral Program. Thanks!

Using app

Over 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

July 3, 2022

I love it so far! it was super easy to set up and customize to my brand. i had difficulty adding the rewards page to my website but i contacted support and it was done within 5 minutes of me reaching out to them. Jiemer John P helped me and he was super nice and efficient!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

I had a problem about points setting. and I used online chat service, they were so helpful. Explaining with screenshots and video. I had the best experience with online chat! 5 stars!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

I was setting up my Loyalty page and was experiencing some issues, I went to the support chat and was connected with Reymond C. who was amazing at getting my page up and running, quickly and easily! Having this type of support is critical to running a small business when you are doing EVERYTHING, they were a life saver, thank you!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2022

Great app – seamlessly connects to Yotpo Reviews and Shopify overall. And the Yotpo team is great! Maria is super helpful for any support we need.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 16, 2022

The app looks really great on the website and I had a few questions while setting everything up so I went to the service chat to get some help with setup on the site.

Store

Gen Tea

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

Bin zufrieden. Gibt viele Design möglichkeiten und macht Spaß zu arbeiten. Auch guter Support bin echt zufrieden

Using app

6 days

Total reviews

32

Average rating

5.0

5 / 5 Share

June 15, 2022

I Was able to set the entire app up. I got a little confused with integrating it with my shop but Jerrah helped me get it straightens out.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 14, 2022

Great customer service! Maria D was so helpful! Super user friendly app. Quick and fast response time and great account managers.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2022

Great Customer Service! Rachel A was able to answer my questions and point me to exactly what I was looking for in the app.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2022

I am new to this app and was a bit confused about some things. I reached out to support and Era helped me through any issue I was having (not due to the app but from me just not understanding some areas). Era was amazing and was very swift with responding. Thank you for being great!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

I used this app to set up our first Loyalty program. The Support team are very helpful and knowledgeable (special mention to Elijah and Aldene for the help with launch and any issues that arose).

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

June 8, 2022

Loved this app. Chatted in to Yotpo for help on customer account settings and Maria d. was very helpful.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 8, 2022

The support solved the problem for me, with much patience! great! i will definitly reccommend this app !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2022

Excellent customer service to get my app set up for my store. Jiemer actually went the extra mile with its advise and snippets of how to set up my rewards. Very satisfied.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

Tolle App, toller Support! Sehr geduldig und hilfsbereit. Besonders gut gefällt mir der Page Builder, ist einfach aufzusetzen und sieht gut aus. Auch die Punktehistorie ist klasse und für den Kunden sehr hilfreich!

Using app

8 months

Total reviews

11

Average rating

4.3

5 / 5 Share

May 25, 2022

Reymond at Yotpo is EXCELLENT at troubleshooting. He makes everything very user friendly. An app can be great, but you still won't get very far without great employees that can troubleshoot. Reymond and the rest of the Yotpo team are great to work with. I would definitely recommend. the Yotpo app.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2022

Best product and best customer support. I love the way they handle their customers and the way they deal with issues and questions.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2022

Great support and great app! Customers loves it! Yotpo had increase significatly our conversion rate.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0