All reviews

Rating Breakdown

  • 5
    83% (2,132 ratings)
  • 4
    12% (305 ratings)
  • 3
    2% (57 ratings)
  • 2
    1% (21 ratings)
  • 1
    3% (65 ratings)
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5 / 5 Share

May 13, 2022

Yotpo loyalty & rewards has multiple ways to earn points, understandable interface and easy to set up. The customer service is always responsive and patient when I met problems in the process of setting, GREAT APP.

Using app

8 days

Total reviews

4

Average rating

3.8

5 / 5 Share

May 10, 2022

5 Stars for Reymond and his Customer Service! He was super helpful in assisting with the installation of our Rewards Page onto our Shopify. Thank you again!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2022

Jerrah M. and Glenn S. was very helpful. They were able to assist me and get my Referral program set up. I really appreciate their time and expertise. Thank you.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2022

i didn't need much help but i still reached out customer service, and even though it was passed 11PM EST, they still answered within a second. very nice first impression. thank you Jerrah for assisting me!! Update: JERRAH IS AWESOME!! HELPED ME YET AGAIN, his attitude is awesome and his help is greattttt. am very happy with his service :)))

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2022

The app works great and I love how much support I receive from their team. Each time I have an issue, they kindly investigate it and it gets solved super fast. I usually work with Fatima, who is absolutely lovely and incredibly helpful. So the overall experience is great! Recommend it!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2022

Excellent support, I had some problems, more me than the app, I'm not very good with tech stuff. Fatima was amazing, took care of everything.

Using app

About 1 month

Total reviews

11

Average rating

4.0

5 / 5 Share

April 14, 2022

J'ai utilisé cette application pour lancer mon premier programme de fidélité et elle est parfaite ! Tout est personnalisable et l'équipe Yotpo est hyper réactive pour aider à la mise en place.

Store

Polskin

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2022

Yotpo is the BEST customer review and loyalty rewards platform. It fits in seamlessly to our shopify app, and the customer service is amazing. Thank you Jospeh C.

Store

AEOS

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

J'ai installé l'application pour proposer un programme de parrainage sur mon nouveau site. Je n'arrivais pas à installer correctement la reward page sur ma boutique et Fatima L. a été très compréhensive et a réglé mon problème très rapidement. Le support est top !

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2022

Had an issue at first and their customer service was prompt and helpful in getting my referral program off the ground (Thanks Joseph C!)

Store

SWAIR

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 6, 2022

Yotpo is great! CS perfectly top notch! Era is willingly helpful & knowledgeable! Yotpo is a Keeper!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

Great App! You can set up a customized loyalty programm in just a few hours. It has a lot of options to customized your rewards and campaigns. Integration is easy and if you struggle with something there is a support which helps you in a couple of hours! Can warmly recommend yotpo!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2022

Rachel A., with Yotpo Support, was able to provide a clear and efficient answer for my question. Great job!

Using app

About 3 years

Total reviews

8

Average rating

4.3

5 / 5 Share

March 28, 2022

The best loyalty App i have ever used and the customer service was incredibly helpful and resolve all my issue! Thank you!

Store

md-diab

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

Eine tolle Seite um Belohnungsprogramme zu erstellen. Im support hat mir die Fatima sehr bei meinen fragen geholfen. Danke Nochmal!!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

Jerrah thank you so much for all the help.❤️ Love this app thank tou for making it easy to understand

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

Elijah G was incredibly helpful in answering my questions to resolve an issue on behalf of a customer. Thank you so much!

Store

KOS.com

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

March 9, 2022

The app is flexible enough to meet a variety of types of loyalty and referral programs. Great support from Jerrah! Wish it didn't have a $250 upcharge to connect even one integration like Klaviyo

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

Great customer service (Jerrah M), lots of customization options, lots of cool tools already implemented so no need to download a bunch of apps. Best rewards app I have tried out, with lots of good customization options plus it includes all different free popups. It can be a little tricky to implement in your store. I was struggling and reached out to customer service, Jerrah M got back to me very quickly and worked with me for an hour helping me with my issues. I recommend it to anyone looking for a reward/loyalty program. Just take your time getting familiar with the app and you'll be very satisfied

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2022

I had some issues with launching the program but Jerrah from customer service was super responsive and professional and made what could've been a headache, only a minor issue.

Store

TCTLE

Using app

12 months

Total reviews

1

Average rating

5.0