Yotpo: Loyalty Rewards Program

Arven was a great help in fixing the app to load correctly on my page.

Rhenant was SO helpful adding something to my website quickly when I couldn't figure it out on my own. Would highly recommend this app and the customer service team!

Amazing customer service! Love the app.

This app makes it easy to engage with your customers and offer them rewards. You can get up and running from no Loyalty Rewards program to a fairly sophisticated program complete with a landing page and referral pop up in a breeze. Moreover, technical support is readily available. I had an issue with setting up my outgoing referral share emails to a customized email body. Gabriel was able to quickly get on a call with me, diagnose the issue (a setting I needed to toggle on), then test the emails with me. All on screen share. As a bonus, he showed me how to quickly set up a new page on my Shopify app that I could use as a referrals only landing page for calling up in a pop-up at checkout. Sweet. I'm excited about how my customers will respond.

Great app. I've installed both the "rewards bar" and the referral widget. Really a great way to engage costumers and the overall LTV. Just got off the chat with Gabriel at their support chat with an issue I was having with the rewards bar. Gabriel helped me right away. Would really recommend this app to other e-commerce that would like to start their LTV journey.

The app has a nice design, looking forward to see if it can help me grow my sales.

They are the best - Customer service is the BEST! I mean when I say best I would give them 10 Stars

Was able to help me out very quickly and efficiently. Thank you!

I recently integrated Yotpo into my Shopify store, and I must say it's been a game-changer for my business! This app seamlessly enhances the customer experience, and I am thrilled with the results. One of the standout features of Yotpo is its user-friendly interface. Setting up the app was a breeze, and the customization options allowed me to align it perfectly with my brand aesthetics. The integration with Shopify was flawless, and I could see the impact on my site almost immediately.

Installed this today and we're already so happy with the customer service. We're not ready to commit to a priced plan yet and Gabrielle S was able to help us resolving a query on our free plan, even offering to log in as a collaborator and do it for us. Once we have proper traffic coming through will be 100% upgrading to a paid plan as the customer service was amazing and the turnaround was so quick. Thank you

Thank you to Jeorge Kenneth V's help and patience regarding our customer having issues with their loyalty points. He was able to walk me though the steps to resolve it and sent me links and screenshots to assist. I had reached out a handful of times and wasn't able to get an answer. I appreciate it, Jeorge!

Yoben M was so helpful! I really appreciated the speedy help.

Such a great platform! The customer support team - especially Rilu & Gabriel have been above and beyond! We have been able to get our program set up so quickly and with such ease - wish we had started sooner! Great work to all, thanks again Rilu, Gabrie, and Yotpo!

very prompt, very professional and easy to work with

Staff is quick to respond to questions! Thank you!

So far, it's been significantly better than the loyalty and referral app we were using prior. While the initial onboarding process was disjointed because our rep was leaving, the Yotpo team quickly found a replacement and helped with every step of the onboarding and making sure our programs (and email flows within Klaviyo) were set up optimally. Special shoutout to Angelo who helped checked every detail of our program and got us optimized!

The customer support team has been responsible and super helpful with getting us migrated over. Rilu (and others!) were able to get my issues resolved quickly, helped when my brain couldn't handle dealing with behind-the-scenes chaos, and generally made it easy! I appreciate it.

love it

Excellent customer service! App definitely helps gain and retain customers.

I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.