Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
922
chart
#751
All reviews
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July 26, 2023
Very good customer suppor who spent a lot of time going trough setting up that I could probably have found in the user guide !
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June 29, 2023
It ha all the function i'm looking for in terms of referral program and the customer service Lemuel P was great, responding plus solving my issues real quick.
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June 27, 2023
I was new to the app and had a couple of quick questions. Gabriel S via chat went above and beyond to help me. Fast, kind, and knowledgable. thank you!
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June 24, 2023
Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
June 6, 2023
Edilyn was very communicative and helped us solve issues with our emails. In general, support is very easy to get a hold of, and wait times are short, which is super helpful!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
June 4, 2023
Have been using this app for a fair time now, it works well and has great functionality. The support is also top notch, if you have an issue they will go above and beyond to help sort it out.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
May 31, 2023
Just launched our L&R program today and overall it was quite seamless and straighforward! I had reached out to the live support for help with getting the program activated and live on our site and Jovan (I think that was their name), was super helpful and prompt. They had the program up and running within 10 minutes. I'm not sure how long it would have taken me if I tried to do it out on my own, but it made the launch feel so much less stressful. Thank you!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
May 30, 2023
5 stars for Angelo ! He was super helpful and patient! Great and quick customer service. Thank you so much!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
June 7, 2023
We have been using this app for over two years and never had a bad situation. It's easy to use and smart. The technical team gave us a very good experience！
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May 7, 2023
Todas mis preguntas me las respondieron rápido y todo me quedo muy claro. Tienen muy buen servicio.
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May 6, 2023
great product & support experience. Gabriel S, shout out to you for the fast & clear work :) - would recommend
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May 4, 2023
I just got it set up, but very much looking forward to using it. The tech helped me out and was excellent
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April 19, 2023
I still have to use the app but it seems like a very complete one so far. Awesome customer service helping set it up.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
April 19, 2023
Great customer support, available 24/7! I've been guided on how to set up the whole platform... we'll launch this month!
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March 22, 2023
excellent app - excellent service - highly recommend. Before sales support, after sales support,. Easy to chat on Chat and my issued was resolved immediately
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March 20, 2023
Angelo has been very helpful in assisting us set-up relevant Klaviyo flows and launching this program!
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March 14, 2023
We were really pleased with the support from Yotpo. We had an issue updating the FAQ and they were hands-on in their response and the issue was resolved easily and quickly. This makes it so much easier to run our business, knowing we have support when needed. Thanks so much to Jovan who helped us, and to Yotpo for focusing on customer service!
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March 13, 2023
Le support client de l'application est vraiment rapide et pris au sérieux! Je vous recommande fortement cette application.
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March 11, 2023
Yotpo Loyalty and rewards is the way to go! My customers love it and we love the service and support from the Yotpo team! Keep up the good work!
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March 11, 2023
The application is working great with customers so far at the level the email reminders for points earning and redemption. Rowel showed me great support now even it's the weekend and the live chat team is amazing always here and ready to help. many clients i have, they love it and doing great so far with the business, totally recommended!
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