Yotpo: Loyalty Rewards Program
Yotpo: Loyalty Rewards, Points, & Referrals for Shopify
Rating
4.7
feedback
917
chart
#937
All reviews
Nov. 8, 2022
Erwin John was super helpful! Great tech support! Will refer more customers to try this app. Amazing customer service!
Nov. 7, 2022
Erwin helped me a lot. I asked him about "recaptcha" button with Newsletter sign up and he replied very quickly!
Nov. 2, 2022
The customer service I was received from Josephine B. was immensely helpful during in the the installation process
Oct. 31, 2022
Pretty easy to use - I am VERY bad at website technology and coding and all of that, so it's great that everything is pretty much set up and done for you and you can just go in and tweak it. Customer service has been helpful to my questions
Oct. 13, 2022
I love this app and so do my customers. It's a great way to reward customers for being loyal and repeat customers. It's simple to set up and customer service is great if you need help. The free version offers A LOT!
Oct. 13, 2022
I had the best experience working with Rowell via chat support. Patient, understanding and fixed my concerns in a very timely manner. I appreciate the empathy and understanding. Truly above and beyond!
Oct. 12, 2022
Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.
Oct. 12, 2022
Maria was very helpful and patient in helping me with my enquiry. was able to resolve my issue very quickly!
Oct. 11, 2022
Jovan was extremely helpful. He was able to get to the bottom of an issue our customer was having quickly allowing us to retain the customers attention.
Oct. 4, 2022
Everytime I have an issue, they take care of it right away!! I recently had an issue and Rowell L was so easy to deal with and fixed my issue in no time at all!
Sept. 28, 2022
Support team is awesome, thank you angelo! I love so far the app & reward program. Hoping to keep growin the ecommerce
Sept. 28, 2022
Joseph was insanely fast and very detailed. With his help I was able to customize all 3 of my referral popups in 5 mins. Wish I reached out hours ago!
May 30, 2023
Jovan solved my problem. There is tiny pop up in English, but It must be Japanese. He told me that it must be custom coding as Japanese. Thanks Jovan! and Gab and Lemuel helped me with updating customers points balance. Lemuel helped me about notifications!
Sept. 22, 2022
Maria Dis great! She is professional and was able to provide swift adequate help for my question and or request.
Sept. 21, 2022
Joseph C helped me to better understand how the app works. When I thought it wasn't going to meet my needs he helped me understand how it worked and now is going to meet our needs! Thank you!
Sept. 19, 2022
The live chat with support feature is really fast and helpful. You're talking to a real person, not a bot. It has really helped us as we test out our features before we launch.
Aug. 13, 2025
Thank you Nyle M. for your awesome help and your patience! Every question got an answer here and the solution is most time easy. Really one of the fastest support team that I ever experienced!
Sept. 18, 2022
Thanks Josephine. Appreciate your help!! The customer service is GREAT and spends a lot of time helping me solve the problem.
Sept. 16, 2022
Yotpo and Angelo in specific have been amazing and a real pleasure to work with. They are always prompt in response and have helped me countless amounts of times with troubles I was running into. Great great company to work with.
Sept. 12, 2022
Angelo is great! He was great customer service and was very hands-on regarding getting our program set up.