All reviews

Rating Breakdown

  • 5
    84% (772 ratings)
  • 4
    8% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (908)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2022

Erwin John was super helpful! Great tech support! Will refer more customers to try this app. Amazing customer service!

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

Erwin helped me a lot. I asked him about "recaptcha" button with Newsletter sign up and he replied very quickly!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

The customer service I was received from Josephine B. was immensely helpful during in the the installation process

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Pretty easy to use - I am VERY bad at website technology and coding and all of that, so it's great that everything is pretty much set up and done for you and you can just go in and tweak it. Customer service has been helpful to my questions

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

I love this app and so do my customers. It's a great way to reward customers for being loyal and repeat customers. It's simple to set up and customer service is great if you need help. The free version offers A LOT!

Using app

About 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 13, 2022

I had the best experience working with Rowell via chat support. Patient, understanding and fixed my concerns in a very timely manner. I appreciate the empathy and understanding. Truly above and beyond!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 12, 2022

Maria was very helpful and patient in helping me with my enquiry. was able to resolve my issue very quickly!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Jovan was extremely helpful. He was able to get to the bottom of an issue our customer was having quickly allowing us to retain the customers attention.

Store

LINNÉ

Using app

11 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 4, 2022

Everytime I have an issue, they take care of it right away!! I recently had an issue and Rowell L was so easy to deal with and fixed my issue in no time at all!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Support team is awesome, thank you angelo! I love so far the app & reward program. Hoping to keep growin the ecommerce

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Joseph was insanely fast and very detailed. With his help I was able to customize all 3 of my referral popups in 5 mins. Wish I reached out hours ago!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2023

Jovan solved my problem. There is tiny pop up in English, but It must be Japanese. He told me that it must be custom coding as Japanese. Thanks Jovan! and Gab and Lemuel helped me with updating customers points balance. Lemuel helped me about notifications!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Maria Dis great! She is professional and was able to provide swift adequate help for my question and or request.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Joseph C helped me to better understand how the app works. When I thought it wasn't going to meet my needs he helped me understand how it worked and now is going to meet our needs! Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

The live chat with support feature is really fast and helpful. You're talking to a real person, not a bot. It has really helped us as we test out our features before we launch.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Thank you Nyle M. for your awesome help and your patience! Every question got an answer here and the solution is most time easy. Really one of the fastest support team that I ever experienced!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Thanks Josephine. Appreciate your help!! The customer service is GREAT and spends a lot of time helping me solve the problem.

Store

Riendo

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Yotpo and Angelo in specific have been amazing and a real pleasure to work with. They are always prompt in response and have helped me countless amounts of times with troubles I was running into. Great great company to work with.

Using app

3 months

Total reviews

9

Average rating

4.3

5 / 5 Share

Sept. 12, 2022

Angelo is great! He was great customer service and was very hands-on regarding getting our program set up.

Using app

7 months

Total reviews

1

Average rating

5.0