Yotpo: Loyalty Rewards Program for Shopify

Yotpo: Loyalty Rewards Program

Build customer loyalty with points, rewards & referrals
Rating
4.8
Feedback
896
Reviews
Chart
#169
Shopify

All reviews

5 / 5 Share
Jan. 2, 2023

Amazing customer service and app support! Erwin John C helped me and he was very helpful and knowledgeable!

Store Using app Total reviews Average rating
Pom's ReLuxed About 2 hours 1 5.0
5 / 5 Share
Dec. 30, 2022

amazing customer service. i used the chat feature and it was fast and helpful. the rep was extremely nice and took the time to help me solve my issue.

Store Using app Total reviews Average rating
Heavenlynest 1 day 7 5.0
5 / 5 Share
Dec. 29, 2022

The Yotpo team is hands down the best of the best when it comes to both the platform & the people! We have loved have all of our customer experience & loyalty features all in one place. We work with the best account managers, and the support team is just as great. Our experience has been superb and we are excited to continue using Yotpo!

Store Using app Total reviews Average rating
DIME® Beauty Over 1 year 13 5.0
5 / 5 Share
Dec. 20, 2022

Yotpo has a great support team. Jiemer John P was very knowledgable and helpful. He helped me resolve some issues quickly.

Store Using app Total reviews Average rating
Welder Nation Over 1 year 5 4.8
5 / 5 Share
Dec. 19, 2022

I’ve only been using Yotpo for a short time but I’ve submitted around 3 requests for help so far. One was complex. And every time they’ve been extremely proactive in helping me resolve any issues (most are just due to me setting something up incorrectly). They always let you know who is dealing with your request so you feel connected to the business

Store Using app Total reviews Average rating
A Novel Place Bookshop About 1 month 2 5.0
5 / 5 Share
Dec. 12, 2022

As always Yotpo excels at service. Rilu was patient and very helpful in pointing me in the right direction to resolve my issue.

Store Using app Total reviews Average rating
Green Element Almost 2 years 8 5.0
5 / 5 Share
Nov. 30, 2022

I needed some assistance with adding a code to my website and Erwin John C answered my chat and helped me with efficiency. Thanks.

Store Using app Total reviews Average rating
Curly Boo Over 1 year 7 5.0
5 / 5 Share
Nov. 21, 2022

App is exactly what a growing site is looking for in customer interaction. I had their customer service walk me through how to install the code on my site myself! It was quick and easy, and I'm excited to put it to use.

Store Using app Total reviews Average rating
Yes Men Outfitters 25 days 1 5.0
5 / 5 Share
Nov. 16, 2022

Very easy to use and easy to create segments and run different reports. Chat support, specifically Jose Carlo T, was very helpful in explaining different data points for me and created a segment for me tor return to to pull the information I was looking for.

Store Using app Total reviews Average rating
Riverbend Home About 3 years 1 5.0
5 / 5 Share
Nov. 16, 2022

Leonard helped me get my rewards page up, code implemented on my site, added to my navigation. He saved me a TON of time trying to figure it out myself. I love giving business to a company that has stellar customer service!

Store Using app Total reviews Average rating
Open Range Angus 20 days 2 5.0
5 / 5 Share
Nov. 14, 2022

Leonard G was a huge help. I reached out to get some help with a BFCW campaign we are running, and he was able to answer all my questions and resolve the issue I was running into. Thank you!

Store Using app Total reviews Average rating
ReBuilt Meals 8 months 4 5.0
5 / 5 Share
Nov. 13, 2023

Yopto offers amazing support and is always willing to go the extra step to make sure things are completed! Extra thanks to Edilyn B. for all her support and assistance - we so appreciate your assistance.

Store Using app Total reviews Average rating
The Facial Room About 2 years 6 4.7
5 / 5 Share
Nov. 8, 2022

Erwin John was super helpful! Great tech support! Will refer more customers to try this app. Amazing customer service!

Store Using app Total reviews Average rating
Pink Haley 7 days 6 5.0
5 / 5 Share
Nov. 7, 2022

Erwin helped me a lot. I asked him about "recaptcha" button with Newsletter sign up and he replied very quickly!

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 2, 2022

The customer service I was received from Josephine B. was immensely helpful during in the the installation process

Store Using app Total reviews Average rating
freshiefemcare.com About 1 month 2 5.0
5 / 5 Share
Oct. 31, 2022

Pretty easy to use - I am VERY bad at website technology and coding and all of that, so it's great that everything is pretty much set up and done for you and you can just go in and tweak it. Customer service has been helpful to my questions

Store Using app Total reviews Average rating
The Lash Ritual About 23 hours 3 5.0
5 / 5 Share
Oct. 13, 2022

I had the best experience working with Rowell via chat support. Patient, understanding and fixed my concerns in a very timely manner. I appreciate the empathy and understanding. Truly above and beyond!

Store Using app Total reviews Average rating
YumEarth 4 months 2 5.0
5 / 5 Share
Oct. 12, 2022

Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.

Store Using app Total reviews Average rating
Northstar Bison Over 3 years 8 4.9
5 / 5 Share
Oct. 12, 2022

Maria was very helpful and patient in helping me with my enquiry. was able to resolve my issue very quickly!

Store Using app Total reviews Average rating
Cliphair UK Almost 3 years 6 4.8
5 / 5 Share
Oct. 11, 2022

Jovan was extremely helpful. He was able to get to the bottom of an issue our customer was having quickly allowing us to retain the customers attention.

Store Using app Total reviews Average rating
LINNÉ 11 months 4 4.5
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