All reviews

Rating Breakdown

  • 5
    84% (772 ratings)
  • 4
    8% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (908)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 4, 2025

Great app – seamlessly connects to Yotpo Reviews and Shopify overall. And the Yotpo team is great! Maria and Maritel are super helpful for any support we need.

Using app

Over 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 14, 2022

Great customer service! Maria D was so helpful! Super user friendly app. Quick and fast response time and great account managers.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2022

Great Customer Service! Rachel A was able to answer my questions and point me to exactly what I was looking for in the app.

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2022

I used this app to set up our first Loyalty program. The Support team are very helpful and knowledgeable (special mention to Elijah and Aldene for the help with launch and any issues that arose).

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 8, 2022

Loved this app. Chatted in to Yotpo for help on customer account settings and Maria d. was very helpful.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 7, 2022

Excellent customer service to get my app set up for my store. Jiemer actually went the extra mile with its advise and snippets of how to set up my rewards. Very satisfied.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2022

Great support and great app! Customers loves it! Yotpo had increase significatly our conversion rate.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2022

Yotpo loyalty & rewards has multiple ways to earn points, understandable interface and easy to set up. The customer service is always responsive and patient when I met problems in the process of setting, GREAT APP.

Using app

8 days

Total reviews

4

Average rating

3.8

5 / 5 Share

May 10, 2022

5 Stars for Reymond and his Customer Service! He was super helpful in assisting with the installation of our Rewards Page onto our Shopify. Thank you again!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2022

The app works great and I love how much support I receive from their team. Each time I have an issue, they kindly investigate it and it gets solved super fast. I usually work with Fatima, who is absolutely lovely and incredibly helpful. So the overall experience is great! Recommend it!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2022

Excellent support, I had some problems, more me than the app, I'm not very good with tech stuff. Fatima was amazing, took care of everything.

Using app

About 1 month

Total reviews

12

Average rating

4.1

5 / 5 Share

April 14, 2022

J'ai utilisé cette application pour lancer mon premier programme de fidélité et elle est parfaite ! Tout est personnalisable et l'équipe Yotpo est hyper réactive pour aider à la mise en place.

Store

Polskin

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2022

Yotpo is the BEST customer review and loyalty rewards platform. It fits in seamlessly to our shopify app, and the customer service is amazing. Thank you Jospeh C.

Store

AEOS

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

J'ai installé l'application pour proposer un programme de parrainage sur mon nouveau site. Je n'arrivais pas à installer correctement la reward page sur ma boutique et Fatima L. a été très compréhensive et a réglé mon problème très rapidement. Le support est top !

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2022

Had an issue at first and their customer service was prompt and helpful in getting my referral program off the ground (Thanks Joseph C!)

Store

SWAIR

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 1, 2022

Great App! You can set up a customized loyalty programm in just a few hours. It has a lot of options to customized your rewards and campaigns. Integration is easy and if you struggle with something there is a support which helps you in a couple of hours! Can warmly recommend yotpo!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2022

Rachel A., with Yotpo Support, was able to provide a clear and efficient answer for my question. Great job!

Using app

About 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

March 28, 2022

The best loyalty App i have ever used and the customer service was incredibly helpful and resolve all my issue! Thank you!

Store

md-diab

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

Jerrah thank you so much for all the help. Love this app thank tou for making it easy to understand

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

Elijah G was incredibly helpful in answering my questions to resolve an issue on behalf of a customer. Thank you so much!

Store

KOS.com

Using app

About 1 year

Total reviews

6

Average rating

4.8