Yotpo: Loyalty Rewards Program for Shopify

Yotpo: Loyalty Rewards Program

Build customer loyalty with points, rewards & referrals
Rating
4.7
Feedback
945
Reviews
Chart
#841
Shopify

All reviews

5 / 5 Share
Nov. 2, 2022

The customer service I was received from Josephine B. was immensely helpful during in the the installation process

Store Using app Total reviews Average rating
freshiefemcare.com About 1 month 2 5.0
5 / 5 Share
Oct. 31, 2022

Pretty easy to use - I am VERY bad at website technology and coding and all of that, so it's great that everything is pretty much set up and done for you and you can just go in and tweak it. Customer service has been helpful to my questions

Store Using app Total reviews Average rating
The Lash Ritual About 23 hours 3 5.0
5 / 5 Share
Oct. 13, 2022

I had the best experience working with Rowell via chat support. Patient, understanding and fixed my concerns in a very timely manner. I appreciate the empathy and understanding. Truly above and beyond!

Store Using app Total reviews Average rating
YumEarth 4 months 2 5.0
5 / 5 Share
Oct. 12, 2022

Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.

Store Using app Total reviews Average rating
Northstar Bison Over 3 years 8 4.9
5 / 5 Share
Oct. 12, 2022

Maria was very helpful and patient in helping me with my enquiry. was able to resolve my issue very quickly!

Store Using app Total reviews Average rating
Cliphair UK Almost 3 years 6 4.8
5 / 5 Share
Oct. 11, 2022

Jovan was extremely helpful. He was able to get to the bottom of an issue our customer was having quickly allowing us to retain the customers attention.

Store Using app Total reviews Average rating
LINNÉ 11 months 4 4.5
5 / 5 Share
Oct. 4, 2022

Everytime I have an issue, they take care of it right away!! I recently had an issue and Rowell L was so easy to deal with and fixed my issue in no time at all!

Store Using app Total reviews Average rating
Bumpboxx 3 months 3 5.0
5 / 5 Share
Sept. 28, 2022

Support team is awesome, thank you angelo! I love so far the app & reward program. Hoping to keep growin the ecommerce

Store Using app Total reviews Average rating
Flor de Venus About 2 months 3 5.0
5 / 5 Share
Sept. 28, 2022

Joseph was insanely fast and very detailed. With his help I was able to customize all 3 of my referral popups in 5 mins. Wish I reached out hours ago!

Store Using app Total reviews Average rating
Bee Coco Candle 2 months 7 5.0
5 / 5 Share
May 30, 2023

Jovan solved my problem. There is tiny pop up in English, but It must be Japanese. He told me that it must be custom coding as Japanese. Thanks Jovan! and Gab and Lemuel helped me with updating customers points balance. Lemuel helped me about notifications!

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 22, 2022

Maria Dis great! She is professional and was able to provide swift adequate help for my question and or request.

Store Using app Total reviews Average rating
Steel Supplements Almost 3 years 4 5.0
5 / 5 Share
Sept. 21, 2022

Joseph C helped me to better understand how the app works. When I thought it wasn't going to meet my needs he helped me understand how it worked and now is going to meet our needs! Thank you!

Store Using app Total reviews Average rating
stitchpaint Over 3 years 1 5.0
5 / 5 Share
Sept. 19, 2022

The live chat with support feature is really fast and helpful. You're talking to a real person, not a bot. It has really helped us as we test out our features before we launch.

Store Using app Total reviews Average rating
Nutkrack 25 days 1 5.0
5 / 5 Share
Aug. 13, 2025

Thank you Nyle M. for your awesome help and your patience! Every question got an answer here and the solution is most time easy. Really one of the fastest support team that I ever experienced!

Store Using app Total reviews Average rating
PACIFIC HEALTHCARE Almost 3 years 1 5.0
5 / 5 Share
Sept. 18, 2022

Thanks Josephine. Appreciate your help!! The customer service is GREAT and spends a lot of time helping me solve the problem.

Store Using app Total reviews Average rating
Riendo About 1 month 6 5.0
5 / 5 Share
Sept. 16, 2022

Yotpo and Angelo in specific have been amazing and a real pleasure to work with. They are always prompt in response and have helped me countless amounts of times with troubles I was running into. Great great company to work with.

Store Using app Total reviews Average rating
Thompson Ferrier 3 months 9 4.3
5 / 5 Share
Sept. 12, 2022

Angelo is great! He was great customer service and was very hands-on regarding getting our program set up.

Store Using app Total reviews Average rating
Dog Standards 7 months 1 5.0
5 / 5 Share
Sept. 12, 2022

The overall experience with the Yotpo app is great. Easy to use, and the dashboard is simple. I also want to shout out to Yotpo's customer service team. I have reached out to the team multiple times for help, and their agent's response to the chat was pretty fast. Their team makes me feel like my question is being well taken care of because the team is willing to spend time investigating the issue.

Store Using app Total reviews Average rating
Broth Inc 6 months 3 5.0
5 / 5 Share
Feb. 6, 2025

Jeff Q was awesome just now to help me to make some changes and to check that my referal program was working properly.

Store Using app Total reviews Average rating
Clean Kiss Almost 5 years 6 5.0
5 / 5 Share
Aug. 31, 2022

I had a question about referral analytics and the customer service was very fast, Alvis C was great

Store Using app Total reviews Average rating
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