Yotpo: Loyalty Rewards Program

July 29, 2022

I had an issue with the referral code not pulling across to ReCharge correctly. Having contacted support, I was assigned Jerrah and he looked into the issue comprehensively. Sending back screenshots of his work and being on hand to answer any further queries until I was happy. Very pleased with the resolution and customer support.

July 21, 2022

the chat support for this app is fast, efficient and friendly! And the app itself is very intuitive to use. Highly recommend it!

July 20, 2022

I was helped with all my issues regardless of the time it took to resolve them. The agents were helpful and courteous and gave me everything I needed. Thank you so much. I appreciate you!

Sept. 7, 2022

App works great and every time I've used their chat function for support they have been very helpful. Shout out to Jiemer John :) Reymond from Support was just as helpful - every time I contact them they are very informed and polite!

July 19, 2022

I had some issues with programming but the agent was knowledgeable and responsive in showing me how to make the corrections.

July 12, 2022

great customer service! i am setting up the rewards program and had several questions, quick and efficient responses. thank you!

July 12, 2022

Reymond C was so helpful today with troubleshooting an error a user was experiencing. The support was so fast and he walked me through the solution step by step. Thanks Yotpo!

July 8, 2022

This app is great to create customer engagement and retention. It works very well and is easy to set up. Every time we needed help with this app or any of the others by Yotpo the team has been very helpful, super knowledgeable and fast to respond. We dealt with Joseph for some issues setting up and he was very accurate, helpful and fast to take care of it. Highly recommend!

July 6, 2022

The team at Yotpo are always very helpful and both our account manager Nadav and Rachel at the support team have been great. The app is intuitive, but when we need that extra support it is always on hand. We can't wait for our customers to use the Rewards and Referral Program. Thanks!

July 3, 2022

I love it so far! it was super easy to set up and customize to my brand. i had difficulty adding the rewards page to my website but i contacted support and it was done within 5 minutes of me reaching out to them. Jiemer John P helped me and he was super nice and efficient!

June 29, 2022

I had a problem about points setting. and I used online chat service, they were so helpful. Explaining with screenshots and video. I had the best experience with online chat! 5 stars!

June 22, 2022

I was setting up my Loyalty page and was experiencing some issues, I went to the support chat and was connected with Reymond C. who was amazing at getting my page up and running, quickly and easily! Having this type of support is critical to running a small business when you are doing EVERYTHING, they were a life saver, thank you!

Aug. 4, 2025

Great app – seamlessly connects to Yotpo Reviews and Shopify overall. And the Yotpo team is great! Maria and Maritel are super helpful for any support we need.

June 14, 2022

Great customer service! Maria D was so helpful! Super user friendly app. Quick and fast response time and great account managers.

June 13, 2022

Great Customer Service! Rachel A was able to answer my questions and point me to exactly what I was looking for in the app.

June 9, 2022

I used this app to set up our first Loyalty program. The Support team are very helpful and knowledgeable (special mention to Elijah and Aldene for the help with launch and any issues that arose).

June 8, 2022

Loved this app. Chatted in to Yotpo for help on customer account settings and Maria d. was very helpful.

June 7, 2022

Excellent customer service to get my app set up for my store. Jiemer actually went the extra mile with its advise and snippets of how to set up my rewards. Very satisfied.

May 19, 2022

Great support and great app! Customers loves it! Yotpo had increase significatly our conversion rate.

May 13, 2022

Yotpo loyalty & rewards has multiple ways to earn points, understandable interface and easy to set up. The customer service is always responsive and patient when I met problems in the process of setting, GREAT APP.