Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,580
chart
#560
All reviews
Rating Breakdown
Review RSS Feed
June 3, 2021
Great app and amazing customer service. Super helpful. 5 stars!! Would highly recommend to everyone
June 2, 2021
Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!
Jan. 25, 2022
my customers love the rewards program so much and raymond was so helpful and fast! love it! thank you yotpo!
May 25, 2021
Yotpo make awesome apps and the customer service is some of the best I have experienced. One of their support staff was even helping me out over the weekend outside of his shift. Highly recommend both the Reviews and Loyalty programs from Yotpo!
May 23, 2021
Just checked with our team and you have the best credentials... as we'll set up the app for a Spanish-spoken market (Peru), do you have support in Spanish too?
May 20, 2021
I have a trouble with an account of a customer, and Jerrah helped me to fix it, explanations were clear, and Jerrah was really reactive. One of my best customer service experience! THANK YOU
May 19, 2021
I've had two agents help me, Jerrah and one other person. Very beneficial thanks. They were able to help with the module popup, links and other questions I had
May 13, 2021
super helpful and friendly chat support! hopeful that the app will help me gain customers and loyalty!
May 12, 2021
Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!
May 7, 2021
Great Customer support! Thanks Ritchie for answering all of my concers. Thank you! Download this app now!
May 4, 2021
Thank you to JV who always helps me combine/transfer different customer accounts! They go above and beyond :)
April 27, 2021
Our customers love the Rewards Program and the online support is fantastic. Thank you Jerrah for the help!
April 27, 2021
Quick, efficient, understanding, and helpful! I couldn't ask for better support. Thank you, Glenn! Yotpo is great.
Aug. 9, 2021
Shoutout to Glenn who helped solve a huge headache for me! Super quick, friendly, knowledgeable, and just provided an overall great experience. What a gem. I wish I could give 1k stars. [update] Elijah is a gem as well! Truly so helpful. Great job in hiring caring and attentive peeps!
April 19, 2021
Team are really helpful in troubleshooting and getting us set up. Does what we need it to do for the most part!
April 16, 2021
Great Customer support! Especially Jerrah has been extremely helpful in answering to my concerns! Thank you
April 15, 2021
Richie was so so helpful with all my many questions about the refer a friend and how it worked! Thank you
Aug. 29, 2021
This app has been working ok so far, a little bit confusing to use but the customer service was excellent!
April 14, 2021
Amazing customer support! the answer was fast an easy to understand they also included extra information.
April 9, 2021
The support team is very helpful! I was trying to get the referral program set up correctly and they sent me a screencast video explaining how to change the settings and followed up to make sure I got my problem resolved.