Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,580
chart
#560
All reviews
Rating Breakdown
Review RSS Feed
April 7, 2021
Love this app and the quick support! It makes a lot of difference in terms of getting technical answers responded to at a faster pace than submitting a ticket via email. Great feature!
April 6, 2021
Jerrah was incredibly helpful in figuring out why I couldn't get the FAQ formatting to work. He fixed the problem for me quickly and the page looks great! Appreciate how quickly and efficiently he was able to assist me.
April 6, 2021
I just started using the app. I was having some difficulty in customizing some of the features and when I reached out the service was very fast and they helped me solve my issues. Thanks so much for your help.
April 6, 2021
Amazing App! It has so many features that makes to build a nice loyalty program on any website. Great job!
April 1, 2021
Ritchie was great to work with. I was having a problem with finding the correct information for our referral. He helped with my referral program issue.
April 1, 2021
Ritchie in chat support was so responsive and helpful in getting this app set up onto our store after we already had account with the Reviews & Ratings program. Truly made the process easy and quick!
Using app
Over 1 year
Total reviews
1
Average rating
5.0
March 31, 2021
I love this app! it really helps with customer loyalty Also the support from the yotpo team is A1!! They're very helpful and respond quickly to the live chat
March 30, 2021
Super easy to use and the team was incredibly helpful in assisting me setting up a custom rewards flow.
March 29, 2021
Absolutely love this app. As a (new and) small business, building loyalty is very important to me and my business. Especially for acquiring new customers and retaining the ones I have. This app helps me do just that. Also, I love that it's free for small businesses. Looking forward to being able to use the higher paid plans. Also love Yotpo Reviews!!
March 27, 2021
This is a great app, the technical support is also very helpful and quick to answer any questions. Highly recommend using Yotpo for your store's rewards program!
March 24, 2021
Love the new chat feature — it was super helpful and quick. Thank you for the prompt responses team!
March 24, 2021
Yotpo Livechat was easy to use and the response was prompt. Fixed a glaring issue in less than 5 minutes! Very grateful for Glenn's help!!!
March 23, 2021
Very helpful support team! Just ironed out a few kinks that I think will make this program that much more successful.
March 23, 2021
This app is really easy to set up. It looks really nice on my store. Customer service is also excellent. I am sure my customers will love the program.
March 19, 2021
Customer service Reymond is super helpful, supporting me in all the questions that I had during setting up steps, thank you !
March 19, 2021
The customer service is wonderful. I spoke to Ritchie each time and he was always extremely helpful and kind. The app is user friendly and serves its purpose and the customer service is stellar!
March 18, 2021
Had a question , support was awesome ! LOVE THE APP! highly recommended app for e-commerce store!!!!
March 18, 2021
Really great app to increase the CLV and AOV. Also helps with refferals. Great support team. Great Great Great.
Nov. 23, 2022
Perfecta solución para el programa de referidos. Me gustaría el panel en Español para sacarle más provecho, pero está muy bien. Angelo S really fast help helped me a lot made my day!!
Feb. 10, 2021
Its run smoothly and theres great support available. Customers a happy using it. I think the silver paid plan is a big jump price wise from the basic plan.