All reviews

Rating Breakdown

  • 5
    84% (775 ratings)
  • 4
    8% (72 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (50 ratings)

Reviews with Text

  • 99% (910)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 10, 2022

5 Stars for Reymond and his Customer Service! He was super helpful in assisting with the installation of our Rewards Page onto our Shopify. Thank you again!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2022

The app works great and I love how much support I receive from their team. Each time I have an issue, they kindly investigate it and it gets solved super fast. I usually work with Fatima, who is absolutely lovely and incredibly helpful. So the overall experience is great! Recommend it!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2022

Excellent support, I had some problems, more me than the app, I'm not very good with tech stuff. Fatima was amazing, took care of everything.

Using app

About 1 month

Total reviews

12

Average rating

4.1

5 / 5 Share

April 14, 2022

J'ai utilisé cette application pour lancer mon premier programme de fidélité et elle est parfaite ! Tout est personnalisable et l'équipe Yotpo est hyper réactive pour aider à la mise en place.

Store

Polskin

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2022

Yotpo is the BEST customer review and loyalty rewards platform. It fits in seamlessly to our shopify app, and the customer service is amazing. Thank you Jospeh C.

Store

AEOS

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

J'ai installé l'application pour proposer un programme de parrainage sur mon nouveau site. Je n'arrivais pas à installer correctement la reward page sur ma boutique et Fatima L. a été très compréhensive et a réglé mon problème très rapidement. Le support est top !

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2022

Had an issue at first and their customer service was prompt and helpful in getting my referral program off the ground (Thanks Joseph C!)

Store

SWAIR

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

April 1, 2022

Great App! You can set up a customized loyalty programm in just a few hours. It has a lot of options to customized your rewards and campaigns. Integration is easy and if you struggle with something there is a support which helps you in a couple of hours! Can warmly recommend yotpo!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2022

Rachel A., with Yotpo Support, was able to provide a clear and efficient answer for my question. Great job!

Using app

About 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

March 28, 2022

The best loyalty App i have ever used and the customer service was incredibly helpful and resolve all my issue! Thank you!

Store

md-diab

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

Jerrah thank you so much for all the help. Love this app thank tou for making it easy to understand

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

Elijah G was incredibly helpful in answering my questions to resolve an issue on behalf of a customer. Thank you so much!

Store

KOS.com

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

March 9, 2022

The app is flexible enough to meet a variety of types of loyalty and referral programs. Great support from Jerrah! Wish it didn't have a $250 upcharge to connect even one integration like Klaviyo

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

Yotpo has been a really great partner and has helped us launch a successful rewards program. Account reps have been very helpful and forthcoming with strategic recommendations. Support has been exceptionally knowledgeable and quick to help with questions, reporting, and trouble-shooting. The assistance from their team and ability to self-serve has made our program very easy to manage.

Store

Orgain

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 23, 2022

App is great so far. Customer service is outstanding, especially Jerrah M who has been super helpful. Great job!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

We use this app for quite a while now. We recently had some issues regarding the configuration and after a short reach out to the support the problem was easily dissolved by Fatima. Thanks a lot for the great support.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Fatima L was an amazing help with me! I has an issue in understanding the system and they went above and beyond to explain and then help me. Amazing customer service thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Maria, was very quick and helpful. I am now able to present my rewards page in emails and on socials.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Customer service is amazing, especially Reymond C, I got very quick responses to my questions and was able to get our Loyalty and Rewards program set up with their help!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Chris B was really helpful thank you! it find a solution in less than 10 min and and stayed with us while we fixed and tested the issue.

Using app

Over 1 year

Total reviews

13

Average rating

5.0