Yotpo: Loyalty Rewards Program
All reviews
Really thank you so much for the help of Alvis C. The customer service is very patient and spends a lot of time about one afternoon helping me solve the problem.
GREAT APP! The experience after purchase is incredible! Jerrah M went above and beyond to help me and take the time needed to explain things thoroughly. The app itself is great, and their team is wonderful. Thank you!
So far, I'm only on the setting up phase- haven't gone live. But the team has been very helpful- especially on my last chat Era P has been amazing answering all my questions. Looking forward to using this app!
I had Josephine help me via chat...she was phenomenal. She took over and helped me achieve everything I needed to get my rewards program to perfection. I am so thankful for her help and guidance in all matters. She was so kind and really listened to what I was wanting. I highly recommend Yotpo for your rewards needs. Its such a wonderful program to use.
I like this app but I really want more integrations with Privy and affiliate programs. Hopefully, they will be introduced soon.
I had an issue with the referral code not pulling across to ReCharge correctly. Having contacted support, I was assigned Jerrah and he looked into the issue comprehensively. Sending back screenshots of his work and being on hand to answer any further queries until I was happy. Very pleased with the resolution and customer support.
the chat support for this app is fast, efficient and friendly! And the app itself is very intuitive to use. Highly recommend it!
I was helped with all my issues regardless of the time it took to resolve them. The agents were helpful and courteous and gave me everything I needed. Thank you so much. I appreciate you!
App works great and every time I've used their chat function for support they have been very helpful. Shout out to Jiemer John :) Reymond from Support was just as helpful - every time I contact them they are very informed and polite!
I had some issues with programming but the agent was knowledgeable and responsive in showing me how to make the corrections.
great customer service! i am setting up the rewards program and had several questions, quick and efficient responses. thank you!
Reymond C was so helpful today with troubleshooting an error a user was experiencing. The support was so fast and he walked me through the solution step by step. Thanks Yotpo!
This app is great to create customer engagement and retention. It works very well and is easy to set up. Every time we needed help with this app or any of the others by Yotpo the team has been very helpful, super knowledgeable and fast to respond. We dealt with Joseph for some issues setting up and he was very accurate, helpful and fast to take care of it. Highly recommend!
The team at Yotpo are always very helpful and both our account manager Nadav and Rachel at the support team have been great. The app is intuitive, but when we need that extra support it is always on hand. We can't wait for our customers to use the Rewards and Referral Program. Thanks!
I love it so far! it was super easy to set up and customize to my brand. i had difficulty adding the rewards page to my website but i contacted support and it was done within 5 minutes of me reaching out to them. Jiemer John P helped me and he was super nice and efficient!
I had a problem about points setting. and I used online chat service, they were so helpful. Explaining with screenshots and video. I had the best experience with online chat! 5 stars!
I was setting up my Loyalty page and was experiencing some issues, I went to the support chat and was connected with Reymond C. who was amazing at getting my page up and running, quickly and easily! Having this type of support is critical to running a small business when you are doing EVERYTHING, they were a life saver, thank you!
Great app – seamlessly connects to Yotpo Reviews and Shopify overall. And the Yotpo team is great! Maria and Maritel are super helpful for any support we need.
Great customer service! Maria D was so helpful! Super user friendly app. Quick and fast response time and great account managers.
Great Customer Service! Rachel A was able to answer my questions and point me to exactly what I was looking for in the app.
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