Yotpo: Loyalty Rewards Program
Yotpo: Loyalty Rewards, Points, & Referrals for Shopify
Rating
4.7
feedback
917
chart
#924
All reviews
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Feb. 23, 2021
I just added this to my store today. I had some questions about how the referral program works and the codes etc. The online chat session was very fast & thorough. I just wish they had email 3rd party integration in the basic plan. I'll see how it goes though. Jerrah was very helpful and polite.
Jan. 28, 2021
We haven't yet used the app, but so far I have been able to do everything I need and am able to customize it easily . Looking forward to seeing how it works :)
April 17, 2020
Gave 4 stars because i just started using this app and so far so good for the free option. But 5 stars for the support given by Rogelio. He was very responsive and answered my questions in a clear and detailed manner. Thank you Rogelio.
Sept. 14, 2019
Love how the apps functions. but the drawback is the additional pay per order is something the team needs to be consider of.
Aug. 29, 2019
It's all a bit complicated, but that's because they offer so much... and for free. Customer help is really great too, always quick, clear and helpful. Thank-you Justin!
March 23, 2019
The app was fairly easy to set up. My only issue is when needing assistance the help wasn't there. I believe customer service is key, but I am not feeling warm an bubbly at the moment. Not sure if that is because currently I am receiving the free service. Which should not make a difference.
March 14, 2019
the free verison have all my needs , except Instagram follow redeem points. I hope the Free verison can add instagram follow , for free .
Feb. 28, 2019
This app has helped me grow my business and I like how customizable it is. It is also easy to use. The support is very helpful and thorough with their responses. I plan to keep using it, but it would nice if there was an option to send more than one reminder email for those who do have point balances (especially if they are new to the loyalty program) because in order to do custom emails (if a customer forgot and needs an email sent on the spot) you have to be a gold plan member, which is a huge jump. I think that should at least be offered in the $30 plan. I believe this would keep loyal customers engaged and my business grow faster.
Jan. 27, 2019
The app works well, however, as a free plan member, it baffles me why clients that sign up through the Subscribe prompt are not automatically entered into my subscriber list on Mail Chimp. The video does not work, so there is no guide to follow for the setup.
Dec. 23, 2018
Great app i really help in this department. Frees up some more time for me to do other things around the office.
Nov. 18, 2018
Took me a bit to learn, but once I navigated to all the different settings, I was able to get the rewards ready for our customers to start signing up. Great useful tool for giving incentives to our customers.
Aug. 30, 2018
So far so good. I had a lot of questions while trying to set it up so that's is why I gave a 4. Seems to be better than the other reward apps I tried in terms of options and rewards you can offer are really good.
April 13, 2018
I haven't used yet so I wouldn't know what to rate it.. but I guess Ill support the movement and go with 4 stars.
Jan. 4, 2018
Cool, the pop has helped in capturing email addresses You can check ours out on https://hogfurniture.com.ng
Aug. 23, 2017
Pretty great and all around tool to use. Very reasonably priced for new-comers/smaller stores. Gets pricey when the store grows,
Oct. 28, 2017
It's quite powerful but some good features are restricted to expensive paid plans. Newsletter signup does NOT trigger Mailchimps double opt in so potentially letting 1000's of bots register to your newsletter so I had to disable this function. Update: the support has been helpful.
Feb. 13, 2017
Pretty good. Left panel navigation is a bit confusing. But overall the app allows for decent customization and reporting.