Yotpo: Loyalty & Rewards

Feb. 23, 2021

I just added this to my store today. I had some questions about how the referral program works and the codes etc. The online chat session was very fast & thorough. I just wish they had email 3rd party integration in the basic plan. I'll see how it goes though. Jerrah was very helpful and polite.

Jan. 28, 2021

We haven't yet used the app, but so far I have been able to do everything I need and am able to customize it easily . Looking forward to seeing how it works :)

April 17, 2020

Gave 4 stars because i just started using this app and so far so good for the free option. But 5 stars for the support given by Rogelio. He was very responsive and answered my questions in a clear and detailed manner. Thank you Rogelio.

Jan. 31, 2020

As usual, 5 star customer service but this time from Kerby. !!!! We were experiencing issues with our newsletter pop up and it was fixed immediately. Nothing but 5 thumbs up for Kerby..

Feb. 10, 2020

Using silver version. Good loyalty program that we use extensively with our customer base. We reward points for account registration, purchases, social media likes/follows, and reviews (through integration with Judge.me). We also reward discount coupons for newsletter signups. Support (Rogelio and others) has been very good. Needs more flexibility in customer search (currently email only, not by name), better mobile/phone interface (horrible on android), and more flexible or intermediate cost plans (very expensive to get just a few more features we'd like such as Mailchimp direct integration). IMPORTANT - does not support double opt-in for new newsletter subscribers - we'll be looking for an alternative app for that. Overall satisfied.

Oct. 9, 2019

For small stores, the free version is good. Facing some issues with discount codes (in exchange for points) hopefully support will be able to fix it.

Sept. 14, 2019

Love how the apps functions. but the drawback is the additional pay per order is something the team needs to be consider of.

Sept. 12, 2019

greattttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

Aug. 29, 2019

It's all a bit complicated, but that's because they offer so much... and for free. Customer help is really great too, always quick, clear and helpful. Thank-you Justin!

Aug. 16, 2019

Tried this plan. It is not for us but for others, it looks like a fantastic loyalty program with rewards and other perks. Had some issues with support but that was addressed quickly. Thank you

May 11, 2019

This is a very easy app to set up. NIcely done. I wish them great success ahead and more valuable attribute to the app.

April 23, 2019

Thank you very much, very good app, does the job , easy to use , some extra letters to reach 100 letters

April 23, 2019

Good app but a little difficult to understand. A little disappointed because points for facebook sharing did not work :( https://shawlinshop.com

April 18, 2019

seems cool im just trying this right now and trying to figure out where the point system shows page?

April 17, 2019

i've installed the app to introduce a loyalty program. so far it is very friendly. Need to understand now how it behaves alive...

April 8, 2019

I used to scale my e-commerce business. I like the simple customization tools. I wish it had more options.

March 23, 2019

The app was fairly easy to set up. My only issue is when needing assistance the help wasn't there. I believe customer service is key, but I am not feeling warm an bubbly at the moment. Not sure if that is because currently I am receiving the free service. Which should not make a difference.

March 14, 2019

the free verison have all my needs , except Instagram follow redeem points. I hope the Free verison can add instagram follow , for free .

March 11, 2019

Exept for some occasional bugs its a great app allowing to create many different incentives. Would love to see a affiliate programm function with payouts through paypal!

March 4, 2019

The youtube link doesn't seem to work. Other than that all seems really good. Very user friendly app.