Yotpo: Loyalty Rewards Program
All reviews
Review RSS feed
Stephanie was amazing. Very helpful and quick to help resolve the issue.
Excellent loyalty program app. Also, Stephanie was a great help!
The APP works very good... just like it's supposed to. Go for it, it's worth it.
Hi Blivet Sports, Thank you for taking the time to share your feedback, and we’re very sorry for the frustration this situation caused. We understand how difficult it must have been to deal with this while your customers were expecting their credits to work properly. After investigating the issue, our team confirmed that the account had been archived. We were able to verify the account and restore it, and we’re glad to confirm that the issue has now been resolved. We also recognize that the resolution took longer than expected. Following this case, we worked closely with our Product team to improve the process so similar situations can be handled faster in the future. If you’re still experiencing any issues or need further assistance, please don’t hesitate to reach out to our support team. We’re always here to help and want to ensure everything runs smoothly for you and your customers.
Eleen was assisting me in editing the details of a customer account, such good customer service + very clear in what needed to be done!
Thanks Stephanie for the outstanding customer service!
Jeff was amazing and helped answer all of my migration questions!
Great customer service! Stephanie helped solve my issue, made great suggestions, and helped me implement those.
Nyle was super helpful and quick!
Nyle was very helpful and explained everything I need to know! Nyle is an asset!
Stephanie was very helpful resolving an issue for us. I explained the issue and she was on it.
Stephanie was super helpful with my queries today and solved my problem swiftly and politely. Thanks Stephanie!
Nyle was absolutely amazing assisting me with my inquiry. He was patient and very resourceful with my request, along with making sure that I had all the information I needed be for we ended our chat today. The chat option is very helpful and easy to use. The links that Nyle provide were super helpful, and detailed, along with the explanation of what to look for and how to resolve the issue. Thank you!!
Nyle Aldrin M was very helpful. Solved my problem quickly and explained well.
Great service, quick help and fast understanding. Thanks to Rodney D. for the help!
Irvin N was very thorough and helpful!
Excellent experience with Yotpo support. Eleen T. was very helpful, responsive, and clear throughout the process. She helped us resolve an account issue related to a previous agency quickly and smoothly. Everything was handled professionally. Highly appreciated!
A big shoutout to Nyle for the quick response and great assistance
A big shoutout to Stephanie for the quick response and great assistance! Surely, a gem to keep.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.