Yotpo: Loyalty Rewards Program
All reviews
Review RSS feed
excellent support from John B - thank you so much
Irvin was amazing, so polite and sorted my query in just a few minutes! Can't rate highly enough!
Jeff was a big help in assisting me with a Yotpo loyalty task. Thanks again!
Stephanie was extremely helpful. She got to the bottom of my issue quickly and sent an easy to follow video on how to correct it.
The Yotpo team are super supportive whenever we need them. Especially Jeff, he's super diligent and helps us provide our customers with great service.
Nyle was amazing to work with. Great customer service and knowledge!
John B was incredibly helpful and speedy. He took care of the issue efficiently!
I like the support I received from Jeff (support agent) in identifying the issues I am currently facing. I appreciate his patience and his ability to provide clear and professional explanations of the issues. Overall, I am happy with Yotpo support. They always help me whenever I have a question.
Nyle was great, and very helpful - especially when I was unable to connect to Shopify!
Stephanie was amazing. Very helpful and quick to help resolve the issue.
Excellent loyalty program app. Also, Stephanie was a great help!
The APP works very good... just like it's supposed to. Go for it, it's worth it.
Hi Blivet Sports, Thank you for taking the time to share your feedback, and we’re very sorry for the frustration this situation caused. We understand how difficult it must have been to deal with this while your customers were expecting their credits to work properly. After investigating the issue, our team confirmed that the account had been archived. We were able to verify the account and restore it, and we’re glad to confirm that the issue has now been resolved. We also recognize that the resolution took longer than expected. Following this case, we worked closely with our Product team to improve the process so similar situations can be handled faster in the future. If you’re still experiencing any issues or need further assistance, please don’t hesitate to reach out to our support team. We’re always here to help and want to ensure everything runs smoothly for you and your customers.
Eleen was assisting me in editing the details of a customer account, such good customer service + very clear in what needed to be done!
Thanks Stephanie for the outstanding customer service!
Jeff was amazing and helped answer all of my migration questions!
Great customer service! Stephanie helped solve my issue, made great suggestions, and helped me implement those.
Nyle was super helpful and quick!
Nyle was very helpful and explained everything I need to know! Nyle is an asset!
Stephanie was very helpful resolving an issue for us. I explained the issue and she was on it.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.