All reviews

Rating Breakdown

  • 5
    84% (775 ratings)
  • 4
    8% (72 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (50 ratings)

Reviews with Text

  • 99% (910)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2025

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Super speedy response from support, I am thankful for Yoben's assistance.

Store

tomboyx

Using app

About 6 years

5 / 5 Share

Nov. 4, 2025

Rodney D was quick to answer and resolve the issue.

Store

VIETRI

Using app

Over 6 years

5 / 5 Share

Oct. 30, 2025

Rodney D was helpful, friendly and quick to respond. Handled my issue from start to finish and kept me updated during the process. It was resolved in a timely manner.

Using app

About 7 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Jeff Q. Was really helpful on giving me guidance about some coding errors on our Reward page. He was very professional and explained every little detail to perfection. Very grateful to him and the Yotpo team!

Store

Gllosse

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

We’ve been using Yotpo for our loyalty program for a couple of years now, and we couldn’t be happier. We recently relaunched our program and went live on two new storefronts, and the process was seamless. The help and support team is always quick, professional, and easy to work with. Special shoutout to Stephanie C for going above and beyond!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

5 Stars for a loyalty program platform that works well for headless storefronts. Also thank you to Charlie quickly finding the issue in our setup and taking the time to answer my questions with clarity.

Store

Skylar

Using app

Over 6 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 22, 2025

Using app

About 1 month

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 21, 2025

Excellent support! The Yotpo customer service team is incredibly reactive and helpful. My request was handled very quickly and with great professionalism. Rodney D. took care of everything efficiently clear communication, quick follow-up, and a perfect resolution. Really appreciate such a responsive and reliable support experience!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Easy to set up, powerful features, and very reliable. What really impressed me is their support team. Every time I had a question, they responded incredibly fast and helped me solve everything right away. Highly recommend it to anyone who wants to build a strong rewards program and improve customer loyalty!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Customer service is always so helpful and quick to respond. Greatly appreciated ^^

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Jeff is a customer service all star. Thank you for all your step by step guidance!

Store

ÁTHOS

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Jeff (Jefferson Q) from the Yotpo Support Chat was helpful, knowledgeable, and efficient. He helped solve my problem quickly and made my job easier as a result. Thank you, Jeff!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Stephanie is always so helpful!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

I had the pleasure of working with Stephanie from Yotpo support, and she was absolutely fantastic! She quickly understood my issue and resolved it in no time, all while showing an impressive knowledge of the platform. Her professionalism, clarity, and efficiency made the whole experience stress-free. It’s rare to come across such a combination of expertise and genuine helpfulness—thank you, Stephanie, for going above and beyond!

Store

HAMMITT

Using app

Almost 7 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Really good support. And fast. Thanks Nyle.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Great service Team, Christian M helped me very fast and solved my pb in 5 minutes. Thanks :)

Store

waekura

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Thanks so much for the support from agent Rodney D. Helped me a lot

Store

ShokzJP

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Nyle is a great CS assiant! He made eveything so clear about user's concerns by sending us screenshots and related aritcles. Thankyou Nyle!

Using app

Over 3 years

Total reviews

8

Average rating

5.0