All reviews

Rating Breakdown

  • 5
    83% (2,132 ratings)
  • 4
    12% (305 ratings)
  • 3
    2% (57 ratings)
  • 2
    1% (21 ratings)
  • 1
    3% (65 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 17, 2024

Gabriel S provided excellent assistance and resolved my issue promptly

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 16, 2024

Thank you John B and all the other customer service agents. Very helpful and patient.

Using app

3 months

Total reviews

11

Average rating

3.9

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Oct. 16, 2024

John B was very quick to address an issue and find the solution for one of our email flows – thanks!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Oct. 13, 2024

thank you John B, great help!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 9, 2024

Gabriel was very friendly! Helped me right away with the request I had.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 9, 2024

I’ve had an outstanding experience working with Gabriel S at Yotpo. He’s been incredibly helpful and proactive in assisting me with setting up our referral program. His knowledge and expertise made the process seamless, and he provided clear guidance every step of the way.

Store

Rokform

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Oct. 1, 2024

john b and vergian were fantastic support!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Sept. 30, 2024

Gabriel is efficient and works as fast as he can to help me!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Great help and very patient!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Sept. 19, 2024

Gabriel S. was extremely quick and helpful!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Sept. 12, 2024

The support team is available and knowledgeable for simple and complex questions. John B quickly responded to my ticket letting me know that he was working to find a solution then followed up with documentation of how to resolve my question.

Store

Pakt

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Sept. 9, 2024

John B. was fantastic at solving our problem and delivering top-notch service with impressive efficiency. Thanks John!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Yotpo has been great to us. John B was super helpful in the chat!

Using app

11 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 4, 2024

John B, is really helpful and kind supporter! He tried to helped me a lot even our system is troublesome. I would love ask him if I will have some question next time.

Using app

About 5 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Sept. 4, 2024

I want to express my gratitude to Gabriel for his outstanding support. His assistance has been invaluable, and his help in navigating the complexities has been greatly appreciated. Thank you so much for your dedication and expertise!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Sept. 3, 2024

Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

John B assisted me today with opt'ing a customer in. Very quick and helpful.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Vergian B. was super helpful and kind! double thumbs up for the good job :)

Using app

Over 2 years

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Sept. 1, 2024

Nice support!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Aug. 30, 2024

Wynn N. was very helpful! Pro service!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.