Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
921
chart
#751
All reviews
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Oct. 12, 2021
I was a very confused about some negative rewards points that were accumulated on a customer's account. Glenn explained everything clearly and helped me solve immediately! Since I'm a customer Service rep I need these solved sooner than later and this was resolved immediately! It made my job a lot easier! It was so helpful and I appreciated it so much!
Oct. 8, 2021
We have been using Yotpo ever since we launched our Shopify Store. From reliable application/s to fast + responsive support, you won't be disappointed.
Oct. 8, 2021
Great support! they provided really useful information for me. Recommend for everyone who wants to install the loyalty program.
Oct. 7, 2021
Our customers LOVE our Rewards Program! Maria did an awesome job of explaining a few areas within the program that we needed help with!
Oct. 6, 2021
Ritchie was a great help customizing the look and appearance of my referral from a popup to a tab. He even created-a-step by step video giving examples and showing exactly what I was hoping to achieve. Great app and customer service. Highly recommend!
Oct. 5, 2021
We use this app to provide our customers a solid and robust loyalty program. We had a few hiccups at launch, but the team was quick to help and get us going in the proper direction. Support is always clear and helpful. When needed, they escalate and get back to us (usually within 24 hours). My only complaint is that it can sometimes be tough to find where a specific setting is made. The UI could be a bit more intuitive.
Oct. 4, 2021
Yotpo support has been very helpful in getting our programs set up and customized the way we want. They are easy to reach and always have the right solutions for us when we need them. Thanks, Yotpo!
Oct. 4, 2021
Jerrah has been amazing help integrating from a different app. Excellent customer service, would recommend!
Sept. 29, 2021
Just started using this app and trying out the free version. So far so good! Ritchie from customer service was helpful and friendly.
Sept. 28, 2021
Chris was super helpful in correcting a processing error on our end. He understood what I needed done and was quick to resolve the issue. Thanks, Chris!
Sept. 23, 2021
Jiemer was very helpful and answered all my questions very quickly! Thank you so much for your constant help, Jiemer!
Sept. 22, 2021
Wonderful customer service! Jiemer helped me carry over our Rewards Page, Refer Page, and update our checkout page when we changed over themes and needed to bring over the functionality. Thank you!!
Sept. 21, 2021
Excellent Customer Service, will recommend using this app to build loyalty with your customers. Absolutely love it.
Sept. 17, 2021
Elijah was amazing! Such good customer service, super helpful, quick response, answered all my questions! Keep up the phenomenal work :)
Jan. 14, 2022
I was able to speak with Era! His/Her service and product knowledge are beyond excellent. Thank you for saving the day. Continue doing a good job!
Sept. 15, 2021
Customer support was amazing and so so helpful!!! Jiemer was great! The app overall is very user friendly and straighforward
Sept. 7, 2021
I'm using this app to reward my customers. The app works great, there is a lot to customize in this app, also there are different kind of rewards that your customers can redeem and it's great. The support is very swift and accurate, almost immediately after I asked for help, I got it. Gret app, great customer service, recommend this app!
Sept. 2, 2021
Jiemer helped me run through a laundry lists of needs, was super pleasant, and left me feeling confident in my next steps. Thank you!
Sept. 1, 2021
chat supporting is super helpful. v fast and v kind thank you for your help, ann! 1.5 days let until holiday