Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,580
chart
#560
All reviews
Rating Breakdown
June 10, 2020
I have been looking closely into many loyalty apps in the last 24 hours, installed and deleted a number of them. This is the second one where live chat was possible and useful, and the first app to have a reasonable free plan with language customization. Still in the beginning of the customization and I hope the experience remains positive.
June 10, 2020
Great app! Good Support! Have started using it since a week. So far so good. Had a question and support answered immediately.
May 15, 2020
It is really easy to use and the support team helps very quick. I really recommend it!!!!!!!!!!!!!!
May 15, 2020
This app has helped me get oodles and oodles of repeat customers. Latest update makes it easier as it generates the discount codes for you automatically.
May 12, 2020
I was not sure how to use a particular section of the app. The support was really good. Raymond's help was very much appreciated.
May 6, 2020
We've been using Swell for more than 2 years now. Reymond & Kerby from the support team have been very helpful!
May 6, 2020
I chose to become a paid customer after tackling with a tough customization issue. Reymond had spent countless hours working to solve it with me. The support was fantastic.
May 5, 2020
We chose Swell Loyalty & Rewards among other apps and it is exactly what we wanted: rewarding both invitees and inviters both in the form of points and discounts.
May 5, 2020
Good customer support! Reymond has been very responsive, patient and efficient, in helping with all the queries.
April 28, 2020
Product might be fine, but beware of being billed once you have paused, or cancelled your account. Very disappointed with the way they handle this
April 16, 2020
very clear customer service and they reply swiftly with guide. Recommended to you and hope I can get more familiar soon.
April 15, 2020
It is the best Rewards & Loyalty app I have tried. It's easy to use and it looks great on the website. Also, if you have any issue, they are very helpful and they answer in less than 5 minutes! I recommend this app
April 14, 2020
We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!
April 7, 2020
Great customer support! Rogelio with very helpful and knowledgeable. Quick to answer all of our questions as well as provide insight to allow us to better utilize the app.
April 3, 2020
Using the support it is great, I will recommend this app to anyone who wants to run a loyalty program, Rogelio gave me a excellent support.
April 1, 2020
The Best App Ever for Loyalty & Rewards and the customer support, with Reymond, is the best one! <3 I'm really glad to use it with our e-commerce :)
March 23, 2020
Clear, user-friendly, nice reward options. We can see increase of orders immediately. Thanks for this!
March 11, 2020
Tried multiple loyalty apps, this one is by far the easiest to integrate, has the most options available, is nice to look at, easy to customise and the customer service is amazing!
March 4, 2020
Support team is really helpful and solves problems quickly. Rogelio was very helpful on the team! :)
March 3, 2020
Great customer service. I needed assistance and contacted them using the chat option. Immediate response, no waiting time. Knowledgeable customer service. Thank you!