Yotpo: Loyalty Rewards Program
Yotpo: Loyalty Rewards, Points, & Referrals for Shopify
Rating
4.7
feedback
917
chart
#937
All reviews
Review RSS Feed
July 21, 2021
Still working to get this app dialed in, but I can already tell it's going to work really well. I've chatting in real time with customer support and the person I've been talking to has been super helpful (Ritchie). I highly recommend this app!
July 20, 2021
Red Rose Naturals: Great customer service provided to our team to help better optimize this amazing referral program.
June 29, 2021
The system works like a charm. Easy setup. Customer service also helpful when we have questions pertaining to setup or customer issues.
June 11, 2021
Great app and great service. Very quick and helpful. Chat was very clear and helped us well. Would really recommend
Oct. 6, 2021
This is my second Yotpo integration across two different brands. The chat support has made this experience WAY better. Update: If you get a chance to work with Justin in Customer Support you're very fortunate. He solved multiple issues for me quicker than any other means including my CSM. Great guy, super smart, and excellent service. Reduced my setup stress by 10x
June 3, 2021
Great app and amazing customer service. Super helpful. 5 stars!! Would highly recommend to everyone
June 2, 2021
Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!
May 25, 2021
Yotpo make awesome apps and the customer service is some of the best I have experienced. One of their support staff was even helping me out over the weekend outside of his shift. Highly recommend both the Reviews and Loyalty programs from Yotpo!
May 23, 2021
Just checked with our team and you have the best credentials... as we'll set up the app for a Spanish-spoken market (Peru), do you have support in Spanish too?
May 20, 2021
I have a trouble with an account of a customer, and Jerrah helped me to fix it, explanations were clear, and Jerrah was really reactive. One of my best customer service experience! THANK YOU
May 12, 2021
Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!
May 4, 2021
Thank you to JV who always helps me combine/transfer different customer accounts! They go above and beyond :)
April 27, 2021
Our customers love the Rewards Program and the online support is fantastic. Thank you Jerrah for the help!
April 27, 2021
Quick, efficient, understanding, and helpful! I couldn't ask for better support. Thank you, Glenn! Yotpo is great.
Aug. 9, 2021
Shoutout to Glenn who helped solve a huge headache for me! Super quick, friendly, knowledgeable, and just provided an overall great experience. What a gem. I wish I could give 1k stars. [update] Elijah is a gem as well! Truly so helpful. Great job in hiring caring and attentive peeps!
April 19, 2021
Team are really helpful in troubleshooting and getting us set up. Does what we need it to do for the most part!
April 15, 2021
Richie was so so helpful with all my many questions about the refer a friend and how it worked! Thank you
Aug. 29, 2021
This app has been working ok so far, a little bit confusing to use but the customer service was excellent!
April 14, 2021
Amazing customer support! the answer was fast an easy to understand they also included extra information.
April 9, 2021
The support team is very helpful! I was trying to get the referral program set up correctly and they sent me a screencast video explaining how to change the settings and followed up to make sure I got my problem resolved.