Yotpo: Loyalty Rewards Program for Shopify

Yotpo: Loyalty Rewards Program

Build customer loyalty with points, rewards & referrals
Rating
4.7
Feedback
970
Reviews
Chart
#273
Shopify

All reviews

5 / 5 Share
Oct. 13, 2021

This is a highly customizable and engaging referral and rewards platform. Our dedicated success manager helps to keep us on the right path and optimize for more customer value and revenue. The support team is excellent as well. I have worked with Chris on multiple occasions, and he's been top-notch!

Store Using app Total reviews Average rating
Healthycell About 1 year 7 5.0
5 / 5 Share
Oct. 12, 2021

I was a very confused about some negative rewards points that were accumulated on a customer's account. Glenn explained everything clearly and helped me solve immediately! Since I'm a customer Service rep I need these solved sooner than later and this was resolved immediately! It made my job a lot easier! It was so helpful and I appreciated it so much!

Store Using app Total reviews Average rating
Topo Designs Over 1 year 9 5.0
5 / 5 Share
Oct. 8, 2021

We have been using Yotpo ever since we launched our Shopify Store. From reliable application/s to fast + responsive support, you won't be disappointed.

Store Using app Total reviews Average rating
Vintage Foundry Co 3 months 3 5.0
5 / 5 Share
Oct. 8, 2021

Great support! they provided really useful information for me. Recommend for everyone who wants to install the loyalty program.

Store Using app Total reviews Average rating
Cushion Lab 10 days 6 5.0
5 / 5 Share
Oct. 5, 2021

We use this app to provide our customers a solid and robust loyalty program. We had a few hiccups at launch, but the team was quick to help and get us going in the proper direction. Support is always clear and helpful. When needed, they escalate and get back to us (usually within 24 hours). My only complaint is that it can sometimes be tough to find where a specific setting is made. The UI could be a bit more intuitive.

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 4, 2021

Yotpo support has been very helpful in getting our programs set up and customized the way we want. They are easy to reach and always have the right solutions for us when we need them. Thanks, Yotpo!

Store Using app Total reviews Average rating
CKS Online 8 months 9 5.0
5 / 5 Share
Oct. 4, 2021

Jerrah has been amazing help integrating from a different app. Excellent customer service, would recommend!

Store Using app Total reviews Average rating
Pretty Suds UKI About 2 months 2 5.0
5 / 5 Share
Sept. 29, 2021

Just started using this app and trying out the free version. So far so good! Ritchie from customer service was helpful and friendly.

Store Using app Total reviews Average rating
MARIE JUNE JEWELRY 1 day 2 5.0
5 / 5 Share
Sept. 28, 2021

Chris was super helpful in correcting a processing error on our end. He understood what I needed done and was quick to resolve the issue. Thanks, Chris!

Store Using app Total reviews Average rating
Knix Canada Over 1 year 3 5.0
5 / 5 Share
Sept. 23, 2021

Jiemer was very helpful and answered all my questions very quickly! Thank you so much for your constant help, Jiemer!

Store Using app Total reviews Average rating
Poppy Barley Almost 2 years 6 4.8
5 / 5 Share
Sept. 22, 2021

Wonderful customer service! Jiemer helped me carry over our Rewards Page, Refer Page, and update our checkout page when we changed over themes and needed to bring over the functionality. Thank you!!

Store Using app Total reviews Average rating
Brooklyn Candle Studio 9 months 9 4.6
5 / 5 Share
Sept. 21, 2021

Ann and Sheen were so helpful. They responded to my queries very quickly and easily resolved all my queries. Amazing service, thank you!!

Store Using app Total reviews Average rating
Hair Virtue London 29 days 6 5.0
5 / 5 Share
Sept. 17, 2021

Elijah was amazing! Such good customer service, super helpful, quick response, answered all my questions! Keep up the phenomenal work :)

Store Using app Total reviews Average rating
Sakara Life Over 1 year 3 5.0
5 / 5 Share
Jan. 14, 2022

I was able to speak with Era! His/Her service and product knowledge are beyond excellent. Thank you for saving the day. Continue doing a good job!

Store Using app Total reviews Average rating
Pair Eyewear Over 1 year 9 4.9
5 / 5 Share
Sept. 15, 2021

Customer support was amazing and so so helpful!!! Jiemer was great! The app overall is very user friendly and straighforward

Store Using app Total reviews Average rating
EM Cosmetics 4 months 3 4.7
5 / 5 Share
Sept. 7, 2021

I'm using this app to reward my customers. The app works great, there is a lot to customize in this app, also there are different kind of rewards that your customers can redeem and it's great. The support is very swift and accurate, almost immediately after I asked for help, I got it. Gret app, great customer service, recommend this app!

Store Using app Total reviews Average rating
lizzetstore 8 days 3 5.0
5 / 5 Share
Sept. 2, 2021

Jiemer helped me run through a laundry lists of needs, was super pleasant, and left me feeling confident in my next steps. Thank you!

Store Using app Total reviews Average rating
Apothecanna 5 months 1 5.0
5 / 5 Share
Sept. 1, 2021

chat supporting is super helpful. v fast and v kind thank you for your help, ann! 1.5 days let until holiday

Store Using app Total reviews Average rating
iFace 9 months 3 5.0
5 / 5 Share
Aug. 30, 2021

Great support via the chat function, App seems to be easy to use too, but have only just set it up. Looking forward to seeing the referrals come in!

Store Using app Total reviews Average rating
Shop Snooze About 22 hours 4 5.0
5 / 5 Share
Aug. 26, 2021

They have very professional customer services. They provide quick response to your questions. Good reward APP!

Store Using app Total reviews Average rating
MYK Silk 10 days 2 5.0
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