Yotpo: Loyalty Rewards Program

Nice customer services with quick response, the app supported a lot of function without paying it, great tools for beginners. I have encountered some difficulties during my usage, the customer service associate Ritchie helped me with back coding and solved the problem eventually, they are very attentive to users and I think it worths the money to pay for the service they provided.

It's a really great app, I just love that it lets me customize everything that I need and how I need it to be! The support is really amazing, Jerrah helped really quick, he was swift and precise on what I needed to achieve. Really good app and support!

Had a couple of questions when setting up Yotpo. It was urgent as the website was on a deadline to go live. The support team was super responsive and helped me out, within 24 hours it was all sorted :) Haven't had too much of a chance to try all the features in the app (there are a lot) but so far the out of the box settings are great. The integration with referrals is easy to set up and works exceptionally well (try a Viral Loops or Referral Hero and you'll quickly - and painfully- find out that not all referral softwares manage to do this well, or even mediocre). So far really happy, based on support, features & ease of use 5/5 stars.

Eric from customer service was very helpful and very patient with me! His service was great. Thanks!

Great app with lots of functionality. Also amazing customer support from Jerrah - really helpful! I definitely recommend this to anyone looking for an easy referral setup.

super fast and helpful on chat regarding some questions i had about point balance and the emails triggered by klaviyo

I spoke through the loyalty program Chat, I started with a question that was the one that I most urgently needed to solve, but after solving it I began to ask other things. Since it was very near to launch, I needed quick and accurate answers. I managed to solve all my doubts without problem thanks to Jiemer, who, with good disposition, was talking to me for around 3 hours, even at lunchtime and solved all my doubts. Unbelievably good service.

Excellent customer support. Jerrah is responsive and supportive customer services and providing the detail of clarification during the setup.

We started with Swell and got grandfathered into Yotpo Loyalty. Liking it so far, we'll be upgrading plans soon and will update my review then as we implement additional features. I will say customer support is very fast and easy now - Reymond was a big help in quickly answering my questions.

I've had a few questions during setup and chat support representative Ritchie has been very helpful.

Still working to get this app dialed in, but I can already tell it's going to work really well. I've chatting in real time with customer support and the person I've been talking to has been super helpful (Ritchie). I highly recommend this app!

Red Rose Naturals: Great customer service provided to our team to help better optimize this amazing referral program.

The system works like a charm. Easy setup. Customer service also helpful when we have questions pertaining to setup or customer issues.

Great app and great service. Very quick and helpful. Chat was very clear and helped us well. Would really recommend

This is my second Yotpo integration across two different brands. The chat support has made this experience WAY better. Update: If you get a chance to work with Justin in Customer Support you're very fortunate. He solved multiple issues for me quicker than any other means including my CSM. Great guy, super smart, and excellent service. Reduced my setup stress by 10x

Great app and amazing customer service. Super helpful. 5 stars!! Would highly recommend to everyone

Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!

my customers love the rewards program so much and raymond was so helpful and fast! love it! thank you yotpo!

Just checked with our team and you have the best credentials... as we'll set up the app for a Spanish-spoken market (Peru), do you have support in Spanish too?

Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!