Yotpo: Loyalty Rewards Program

super fast and helpful on chat regarding some questions i had about point balance and the emails triggered by klaviyo

I spoke through the loyalty program Chat, I started with a question that was the one that I most urgently needed to solve, but after solving it I began to ask other things. Since it was very near to launch, I needed quick and accurate answers. I managed to solve all my doubts without problem thanks to Jiemer, who, with good disposition, was talking to me for around 3 hours, even at lunchtime and solved all my doubts. Unbelievably good service.

Excellent customer support. Jerrah is responsive and supportive customer services and providing the detail of clarification during the setup.

We started with Swell and got grandfathered into Yotpo Loyalty. Liking it so far, we'll be upgrading plans soon and will update my review then as we implement additional features. I will say customer support is very fast and easy now - Reymond was a big help in quickly answering my questions.

I've had a few questions during setup and chat support representative Ritchie has been very helpful.

Still working to get this app dialed in, but I can already tell it's going to work really well. I've chatting in real time with customer support and the person I've been talking to has been super helpful (Ritchie). I highly recommend this app!

Red Rose Naturals: Great customer service provided to our team to help better optimize this amazing referral program.

The system works like a charm. Easy setup. Customer service also helpful when we have questions pertaining to setup or customer issues.

Great app and great service. Very quick and helpful. Chat was very clear and helped us well. Would really recommend

This is my second Yotpo integration across two different brands. The chat support has made this experience WAY better. Update: If you get a chance to work with Justin in Customer Support you're very fortunate. He solved multiple issues for me quicker than any other means including my CSM. Great guy, super smart, and excellent service. Reduced my setup stress by 10x

Great app and amazing customer service. Super helpful. 5 stars!! Would highly recommend to everyone

Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!

my customers love the rewards program so much and raymond was so helpful and fast! love it! thank you yotpo!

Just checked with our team and you have the best credentials... as we'll set up the app for a Spanish-spoken market (Peru), do you have support in Spanish too?

Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!

Thank you to JV who always helps me combine/transfer different customer accounts! They go above and beyond :)

Our customers love the Rewards Program and the online support is fantastic. Thank you Jerrah for the help!

Quick, efficient, understanding, and helpful! I couldn't ask for better support. Thank you, Glenn! Yotpo is great.

Shoutout to Glenn who helped solve a huge headache for me! Super quick, friendly, knowledgeable, and just provided an overall great experience. What a gem. I wish I could give 1k stars. [update] Elijah is a gem as well! Truly so helpful. Great job in hiring caring and attentive peeps!

Team are really helpful in troubleshooting and getting us set up. Does what we need it to do for the most part!