Yotpo: Loyalty Rewards Program
All reviews
Richie was so so helpful with all my many questions about the refer a friend and how it worked! Thank you
This app has been working ok so far, a little bit confusing to use but the customer service was excellent!
Amazing customer support! the answer was fast an easy to understand they also included extra information.
Love this app and the quick support! It makes a lot of difference in terms of getting technical answers responded to at a faster pace than submitting a ticket via email. Great feature!
Jerrah was incredibly helpful in figuring out why I couldn't get the FAQ formatting to work. He fixed the problem for me quickly and the page looks great! Appreciate how quickly and efficiently he was able to assist me.
Amazing App! It has so many features that makes to build a nice loyalty program on any website. Great job!
Ritchie was great to work with. I was having a problem with finding the correct information for our referral. He helped with my referral program issue.
I love this app! it really helps with customer loyalty Also the support from the yotpo team is A1!! They're very helpful and respond quickly to the live chat
Super easy to use and the team was incredibly helpful in assisting me setting up a custom rewards flow.
This is a great app, the technical support is also very helpful and quick to answer any questions. Highly recommend using Yotpo for your store's rewards program!
Love the new chat feature — it was super helpful and quick. Thank you for the prompt responses team!
Yotpo Livechat was easy to use and the response was prompt. Fixed a glaring issue in less than 5 minutes! Very grateful for Glenn's help!!!
The customer service is wonderful. I spoke to Ritchie each time and he was always extremely helpful and kind. The app is user friendly and serves its purpose and the customer service is stellar!
Had a question , support was awesome ! LOVE THE APP! highly recommended app for e-commerce store!!!!
Perfecta solución para el programa de referidos. Me gustaría el panel en Español para sacarle más provecho, pero está muy bien. Angelo S really fast help helped me a lot made my day!!
Its run smoothly and theres great support available. Customers a happy using it. I think the silver paid plan is a big jump price wise from the basic plan.
Installed Swell Loyalty and rewards on our DEV server first, and was helped by Kerby through the entire process to get me up and running so I could start my testing and implementation. Great job!
Thank you for taking the time to leave a review. Happy to hear we were able to help you set up and that everything is running smoothly!
Brilliant customer service, highly recommend. Easy to use and great for customer retention. https://poisonarrow.com.au
Thank you for leaving a review! We're happy to hear you had such a positive experience with our customer service and that we were able to help you.
It's great that the Loyalty & Rewards program neatly ties in with their Testimonials app (e.g. the customer gets rewards points for leaving testimonials, which in and of themselves already help the business with social proof). We just had a small issue that was resolved by their support team within half an hour (we're based in Hong Kong so I'm assuming they have support staff around the clock) and that was a fantastic experience that shows the efficiency and level of support they offer customers. YotPo's apps are highly recommended!
I am extremely pleased with the customer service for this app. Twice this week I have had questions and gone to the online chat. Both times I was connected with Kerby and received excellent customer service. Very efficient, quick and helpful. Explained things to me so I could easily understand and even sent pictures showing menus to help me locate things easier when learning where to customize screens. Thank you for the excellent service!
Thank you for taking the time to leave a review. We're so happy to hear you had such a positive experience with our support team!
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