Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
921
chart
#755
All reviews
April 28, 2020
Product might be fine, but beware of being billed once you have paused, or cancelled your account. Very disappointed with the way they handle this
April 16, 2020
very clear customer service and they reply swiftly with guide. Recommended to you and hope I can get more familiar soon.
April 14, 2020
We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!
April 7, 2020
Great customer support! Rogelio with very helpful and knowledgeable. Quick to answer all of our questions as well as provide insight to allow us to better utilize the app.
March 23, 2020
Clear, user-friendly, nice reward options. We can see increase of orders immediately. Thanks for this!
March 3, 2020
Great customer service. I needed assistance and contacted them using the chat option. Immediate response, no waiting time. Knowledgeable customer service. Thank you!
Feb. 28, 2020
the support team is very very helpful and usually respond within an hour or so. they were able to help us set up a referral program that is a bit more complex than others. highly recommend!
Feb. 19, 2020
Many options for point program and very helpful staffs are there for you!! I recommend this app who need to point program!!
Feb. 17, 2020
I just installed this app and had a few technical/functional questions. Kerby was very prompt and explained everything that I needed to know. It always makes you feel more trusting of an app/ product when you have a company that prioritizes customer service.
Jan. 27, 2020
This is a great tool to optimize sales, and it's easy to set up and easy to use. Its highly recommended.
Dec. 20, 2019
they are very helpful in real-time with setup. I was able to get help at 2 am in the morning. thanks, guys
Dec. 14, 2019
We've been using the app for several month now and after a few difficulties at the beginning it is now working very well. We had some difficulties with triggering reminder emails and contacted the support team. They are very efficient and responsive. The issues were resolved very quickly. Defiantly recommend the app. It is also one of the few apps that allows for flexibility when it comes to language. We are able to define fields and messages with our own text and language. As a recommendation to the developer team, it would be great if the points could be fully integrated into the account dashboard. This way the page could be cluttered with buttons and clients don't need to log into an additional dashboard to see their points and make the conversion.
Dec. 1, 2019
Bonyhub.co.uk- Get Best Jewelry in Less ! This App is perfect what i was looking for . Easy and more options as compared to other apps. And also good for startups .
Nov. 21, 2019
Excellent customer service and quick support! We needed some help for an ongoing issue and support was there ASAP. Thank you Kerby!
Nov. 14, 2019
I was greatly surprised with this app, how good it integers in Shopify, and how professionally the team built it Thank you
Thanks so much for leaving a review! Happy to hear you're enjoying Swell.
Oct. 25, 2019
Love this app. Their support was great and comprehensive. Our customers love to earn points in various ways! https://muehle-shaving.com.tr/ We created seperate page to explain how it works. Thank you Swell.
Oct. 5, 2019
This is a really useful ap! Lots of features, even at the free level, user-friendly & when I had one hitch, Yotpo support got right back to me & Kerby Macedonn was very helpful!
Aug. 7, 2019
This app is amazing! It's very easy to use and setup. I'm happy my dev recommended Swell. Love the rewards system and how we can customize it! - jingajuice.com.ph -
Aug. 7, 2019
love it! integrates amazingly with so many other apps. Also great customer support and I think the prices are pretty fair for what it does. Thank you!
Aug. 7, 2019
Needed a rewards program app that lets you filter which products can actually earn rewards, and this has more than enough features for our needs. Support team is very helpful and has helped us immensely in our setup!