Yotpo: Loyalty Rewards Program
All reviews
I have been looking closely into many loyalty apps in the last 24 hours, installed and deleted a number of them. This is the second one where live chat was possible and useful, and the first app to have a reasonable free plan with language customization. Still in the beginning of the customization and I hope the experience remains positive.
This app has helped me get oodles and oodles of repeat customers. Latest update makes it easier as it generates the discount codes for you automatically.
We've been using Swell for more than 2 years now. Reymond & Kerby from the support team have been very helpful!
I chose to become a paid customer after tackling with a tough customization issue. Reymond had spent countless hours working to solve it with me. The support was fantastic.
Product might be fine, but beware of being billed once you have paused, or cancelled your account. Very disappointed with the way they handle this
very clear customer service and they reply swiftly with guide. Recommended to you and hope I can get more familiar soon.
We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!
Great customer support! Rogelio with very helpful and knowledgeable. Quick to answer all of our questions as well as provide insight to allow us to better utilize the app.
Clear, user-friendly, nice reward options. We can see increase of orders immediately. Thanks for this!
Great customer service. I needed assistance and contacted them using the chat option. Immediate response, no waiting time. Knowledgeable customer service. Thank you!
the support team is very very helpful and usually respond within an hour or so. they were able to help us set up a referral program that is a bit more complex than others. highly recommend!
Many options for point program and very helpful staffs are there for you!! I recommend this app who need to point program!!
I just installed this app and had a few technical/functional questions. Kerby was very prompt and explained everything that I needed to know. It always makes you feel more trusting of an app/ product when you have a company that prioritizes customer service.
This is a great tool to optimize sales, and it's easy to set up and easy to use. Its highly recommended.
they are very helpful in real-time with setup. I was able to get help at 2 am in the morning. thanks, guys
We've been using the app for several month now and after a few difficulties at the beginning it is now working very well. We had some difficulties with triggering reminder emails and contacted the support team. They are very efficient and responsive. The issues were resolved very quickly. Defiantly recommend the app. It is also one of the few apps that allows for flexibility when it comes to language. We are able to define fields and messages with our own text and language. As a recommendation to the developer team, it would be great if the points could be fully integrated into the account dashboard. This way the page could be cluttered with buttons and clients don't need to log into an additional dashboard to see their points and make the conversion.
Bonyhub.co.uk- Get Best Jewelry in Less ! This App is perfect what i was looking for . Easy and more options as compared to other apps. And also good for startups .
Excellent customer service and quick support! We needed some help for an ongoing issue and support was there ASAP. Thank you Kerby!
I was greatly surprised with this app, how good it integers in Shopify, and how professionally the team built it Thank you
Thanks so much for leaving a review! Happy to hear you're enjoying Swell.
Love this app. Their support was great and comprehensive. Our customers love to earn points in various ways! https://muehle-shaving.com.tr/ We created seperate page to explain how it works. Thank you Swell.
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