Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,580
chart
#612
All reviews
Rating Breakdown
March 23, 2019
The app was fairly easy to set up. My only issue is when needing assistance the help wasn't there. I believe customer service is key, but I am not feeling warm an bubbly at the moment. Not sure if that is because currently I am receiving the free service. Which should not make a difference.
March 14, 2019
the free verison have all my needs , except Instagram follow redeem points. I hope the Free verison can add instagram follow , for free .
March 11, 2019
Exept for some occasional bugs its a great app allowing to create many different incentives. Would love to see a affiliate programm function with payouts through paypal!
March 4, 2019
The youtube link doesn't seem to work. Other than that all seems really good. Very user friendly app.
Feb. 28, 2019
This app has helped me grow my business and I like how customizable it is. It is also easy to use. The support is very helpful and thorough with their responses. I plan to keep using it, but it would nice if there was an option to send more than one reminder email for those who do have point balances (especially if they are new to the loyalty program) because in order to do custom emails (if a customer forgot and needs an email sent on the spot) you have to be a gold plan member, which is a huge jump. I think that should at least be offered in the $30 plan. I believe this would keep loyal customers engaged and my business grow faster.
Feb. 25, 2019
poderia ser mais customizável, pop up de desconto funciona bem e gera o código correto. Bom app para retenção.
Feb. 8, 2019
im still testing this app so thank you for this but im think that would be nice to work with you with referal program
Feb. 6, 2019
Good app, hardly any basic customer service. Offers good customization details for loyalty points and retention.
Jan. 27, 2019
The app works well, however, as a free plan member, it baffles me why clients that sign up through the Subscribe prompt are not automatically entered into my subscriber list on Mail Chimp. The video does not work, so there is no guide to follow for the setup.
Jan. 17, 2019
Pretty easy to get started. I was glad there were instructional videos to walk me through most of the tabs. I wished it offered cash rewards instead of just points and coupons
Jan. 4, 2019
Some of the features are buggy or arent working. Like I have it set to 300 points and its showing 200 points. And I can only create 2 coupons.
Jan. 3, 2019
I haven't made Swell live on my website yet, but going through the set-up, it looks pretty detailed and I like that. 4/5 Stars from me. So far, I do recommend this app.
Jan. 3, 2019
thanks for the free version which hopefully will help grow the store so that i can afford the premium memebership. apps like these help small businesses gain traction and be successful some features don't work-unable to customize rewards popup and unable to view rewards page
Dec. 29, 2018
L'application très bien , je mets une étoile en moins car tout est en anglais et je dois tout traduire , mais elle est top et complète.
Dec. 25, 2018
J'ai commencé à utiliser cette app récemment et elle est pas mal, il y a beaucoup de choix et de possibilité même pour le FREE plan. Il y a beaucoup de traduction à faire par contre ... Puisque l'app est en anglais (comme d’habitude) ça prend facile 1 demi-journée pour configurer l'app comme on veut et dans notre langue. Je recommande cet app, elle est pas mal.
Dec. 23, 2018
Great app i really help in this department. Frees up some more time for me to do other things around the office.
Dec. 20, 2018
Very nicely display app. Hope to bring in sales with this app. if all is well will definately wish to subscibe to sync with mailchimp!
Dec. 14, 2018
Decent app so far. Somewhat as expected. I will need more time to play around with it to decide if I want to keep it or not.
Dec. 4, 2018
I used this app to maintain and increase number of customers and to reward loyal customers with discounts. I have yet to see the result.
Nov. 21, 2018
Great app. A bit overwhelming for a beginner but im getting the hang of it now. Would recommend to anyone and hope it increases my sales.