All reviews

Rating Breakdown

  • 5
    84% (772 ratings)
  • 4
    8% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (908)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2025

Always good

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Nice support!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Christian was so helpful in helping me integrate my rewards system onto my live website! He was patient and experienced in assisting me with my troubles. Always a pleasure to work with yotpo and chatting to the friendly customer service team. Thanks Yotpo!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

We've been using YOTPO Loyalty & Rewards Progam + Yotpo Reviews for more than 2 years now and our customers are really engaging. Also Customer Service is always ready to tackle our questions and bring helpful solutions to the table.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Nyle M helped me quickly and efficiently to solve my problem.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Gabriel was quick and efficient in resolving the issue.

Store

THE BOX

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

RAPID and KINDLY

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Thank you, Jeff! My live chat agent helped me resolve an issue that Yotpo specialists and Shopify Plus Support could not figure out for over a week! Good support is what all apps need. Thankful for Jeff and his patience in answering all my questions to get this issue resolved.

Using app

4 months

Total reviews

26

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Agent Rodney D. was very helpful. Thank you

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

support's helpful and responsive, Jeff identified and fixed a tier / customer issue for me right away and explained the process as well.

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Nyle M was extremely helpful and very quick to identify the cause of my issue and assist me in resolving it.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Great customer service with Nyle M. He quickly helped us correct an error. We hope that Yotpo will help us greatly in the future.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Appreciate the quick resolution with Rodney D's help.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Nyle M was super helpful and quick to answer my chat and resolve my issue!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

It's always a great experience when chatting to the friendly customer service team at YOTPO. Jeff was a delight to speak to! He responded to our queries in a clear and kind manner. There are so many great resources available within the program that we have found extremely valuable.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Really like the support chat, Yotpo support is very helpful when you need help from Yotpo. Christian supported me and fixed my concern.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 13, 2025

Rodney D was very quick to help and friendly!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

We've been on the loyalty program for a few months now and our customers are enjoying engaging with the program. We've had a few instances where we've had to reach out to customer support and they're always happy to help. Recieved great customer service from Maritel today. Thanks YOTPO!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Rodney D est réactif je recommande cette appli !

Store

Reflet

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 7, 2025

Thank you for your help, Jefferson was offering a quick assistance!

Using app

Over 4 years

Total reviews

5

Average rating

4.4