All reviews

Rating Breakdown

  • 5
    84% (775 ratings)
  • 4
    8% (72 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (50 ratings)

Reviews with Text

  • 99% (910)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2025

Jeff was amazing at explaining how to use the rewards programme for a customer to access their discount

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Great program! Our customers have been happy and when we had issues, Sean from customer support was a huge help with resolving the issue.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Yotpo is great, we use it it on three of our Shopify sites. Their customer service is always top notch and quick to respond. Received great support from Maritel today. Thanks Maritel!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Appreciate the quick assistance to get additional redemption options available on our landing page. Christian was quick and to the point. Exactly what we needed.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Maritel was very helpful. Resolved the issue quickly and efficiently.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Sean B. Helped me with my customer support. Appreciate his efficient and direct support.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Rodney D. was very helpful in implementing some changes to our rewards landing page which made it more browsable and usable for our engaged database. Highly recommend Yotpo and their support and customer success team.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Excellent customer service with Rodney D. ! Quick response, very friendly, and professional throughout. Highly recommend. <3

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 4, 2025

Thank you for your help Rodney D!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Maritel.. did a great job in providing the resolution to me when I raised my concern.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 3, 2025

Thanks for your help, Nyle M.

Using app

Over 4 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Always good

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Nice support!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Christian was so helpful in helping me integrate my rewards system onto my live website! He was patient and experienced in assisting me with my troubles. Always a pleasure to work with yotpo and chatting to the friendly customer service team. Thanks Yotpo!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

We've been using YOTPO Loyalty & Rewards Progam + Yotpo Reviews for more than 2 years now and our customers are really engaging. Also Customer Service is always ready to tackle our questions and bring helpful solutions to the table.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Nyle M helped me quickly and efficiently to solve my problem.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Gabriel was quick and efficient in resolving the issue.

Store

THE BOX

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

RAPID and KINDLY

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Thank you, Jeff! My live chat agent helped me resolve an issue that Yotpo specialists and Shopify Plus Support could not figure out for over a week! Good support is what all apps need. Thankful for Jeff and his patience in answering all my questions to get this issue resolved.

Using app

4 months

Total reviews

26

Average rating

5.0