All reviews

Rating Breakdown

  • 5
    84% (774 ratings)
  • 4
    8% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (51 ratings)

Reviews with Text

  • 99% (909)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2016

So far the app seems great! Super easy to use and set up and love that they have the option to chat with someone if we do have any questions.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2016

Top App! Great for gathering loyal and happy customers!

Using app

About 1 month

Total reviews

37

Average rating

5.0

5 / 5 Share

March 21, 2016

Your program is very well received by clients. A very significant visitors have registered already although they have not yet purchased. In turn, this has fed our client database and allowed us to do some email marketing! Wonderful app, easy to use. Thank you!

Using app

About 17 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2016

I didn't know which app to choose between the posibilities, but I'm glad I chose this one. I am delighted with this app. I just configured my entire rewards program in spanish as I needed, support has been great and I can't wait to see the results. I recommend it.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2016

Great so far! Clients are very happy with the new Rewards!!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2016

Great, easy to use app. Looks great on our site with just the right amount of customization.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2016

Very Fast response and my problem is solved within one day. App is easy to set up and useful . Highly recommended.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2016

Josh was really quick and helpful answering all the questions I had. Great app thus far. Very good customization features.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2016

Great app - responsive team. You won't be dissapointed

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2016

Really really good app! awesome stuff they are really helpful and the app has everything I was looking for! :D

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2016

I have just spent 5 minutes chatting online with Josh and he has helped guide me through the best way to set up your account (thanks Josh! Slick, prompt and clear communicative style. If the app is anything like its support you'll be in for a real treat. I shall report back after I have opened my online shop (29/2/16); I'll then be able to comment on what Swell does for customer loyalty. KB.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2016

Really fantastic program. Default sets you up just enough to get started immediately but enough customization to make it your own (without overwhelming you with choices). Highly highly recommended!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2016

Wow, an incredibly robust loyalty program even at the Free level with top notch customer service. Twice I had to reach out to Josh through Chat (my own oversights) and within a few minutes he explained what I needed to know in a friendly, professional manner. There is a direct Chat portal in the Swell admin page, they make setting it up and getting support as easy as can be.

Store

Gwpens

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2016

Great App, easy to use. Thank you!

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2016

Just installed this app. Simply put, it's AWESOME! Lot of apps (including the paid ones) looks promising until you hit that roadblock and good luck getting any support. This is a very robust and useful app and yet very intuitive and easy to use. If you have a question or unsure what to do, just use the chat feature and they respond to you right away. I installed the app, created a campaign and added the rewards program/discount coupons in 5 mins. I almost feel bad for the developer using this app for free. But hey, if we hit the 100 orders threshold, we all win. Thanks again SWELL ebellaapparel.com

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2016

I realised a week into running this app that if your monthly order count on your store reaches 100 you will need to pay for this app at its price structure at that particular time (which could potentially be more than it is now) as all your customers will lose access to their rewards that they earned if you decline. So I paused the app for now to contemplate this. This app was super easy to install and yeah, you will probably have a few questions at first as I did, but the chat feature, Josh, is right there to help. My questions were mostly "glitch" related - something they knew about and are working on fixing for me. I also did not know I had to create the coupon codes, an extra step that is really easy once you view the video (Josh sent me the link to the video as I must have missed it during the integration process). Creating the coupon codes took about 15 -20 minutes, but I am not that tech savvy and that included watching the video.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2016

Very easy to set up. Looking forward to using this :)

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2016

Best customer service of all the apps I've downloaded!

Store

Jainmy

Using app

2 days

Total reviews

7

Average rating

2.9

5 / 5 Share

Feb. 1, 2016

We LOVE this app so far! Easy to install, nice customizable layout that matches my theme color and very user friendly. Customer support was quick and efficient. Reward points are calculated immediately after customers fulfill a campaign. The Free version has got more than enough features for us so far. It's a MUST HAVE app! Thank you guys!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2016

support - awesome! I was able to use the chat feature at 10pm on Sunday night. user friendly - even more awesome! very easy to set up! I have been looking for an easy rewards program and this seems to fit the bill. easy to connect it to Facebook, Twitter and your blog (via visit a page). I used the bulk discounts app and generated 100's of coupon codes with ease. "Swell" job Swell Rewards!

Using app

About 1 hour

Total reviews

1

Average rating

5.0