Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
940
chart
#960
All reviews
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July 23, 2016
We make small-batch herbal remedies for common health concerns and just launched Swell for our rewards program. It's the perfect solution for us, since we prefer rewarding customers for loyalty and social media advocacy over random discounting. It also helps us develop a more meaningful relationship with our best customers. Setting up the app was painless, though it does take a little time if you choose to fully customize the pop-up windows and messages that users receive. We greatly appreciate the many opportunities Swell provides to tailor the app to our own brand voice. And whenever we had questions or needed help – such as crediting existing customers with accounts with points – Josh was quick to respond. (So quick, that we think he's been cloned into a team of Joshes.) The rewards program has been live for only a couple of days, but already we're seeing customers take advantage , and the feedback is good. Once it's been running a bit longer, we'll provide an update. But so far, we're really pleased with Swell and highly recommend it.
July 22, 2016
Awesome set-up - video tutorials are easy to follow and assisted with completing set-up in order for our customers to enjoy a really cool loyalty points initiative.
July 20, 2016
So far great and the lack of branding on the free version makes it look so much better then the rest.
Feb. 28, 2023
Love it! Gives my customers a sense of loyalty. Their customer service is amazing. :) I have had to contact them more than once, and they are always quick to resolve any issues I come across.
July 14, 2016
Wish the free trial had more options. I need to see what the entirety of the program is like before I start paying for it. Otherwise, great options! Love the Custom option. Just wish I could play with it to see how it would benefit our Loyalty Program.
July 11, 2016
I love being able to reward my customer loyalty and encourage repeat customers. This is a fun way to engage my customers and make them feel appreciated.
July 11, 2016
Struggling to get everything together. Quite complicated to use. Some things don't connect the way they are supposed to, leaving some items going live when they don't work. I'm sure with practise it will be a great app but very much trial and error which may come across as unprofessional to people trying to sign up
Aug. 28, 2016
Very easy to use app with video tutorials. Highly recommended with lots of basic features. One of the good ones!
July 7, 2016
Extreme flexibility in design and great functionality. Thanks. Check out my store www.sweetus.com to see it in action.
July 5, 2016
I just uploaded Swell, tested it and it works simple and easy it took less than 5 minutes to get it integrated!! Thanks
July 5, 2016
Just added the App to our Storefront! We are super excited that this App features all the things we were looking to add - Referral Rewards, Newsletter Signups, and a Rewards program. We are looking forward to building our business with the help of Swell!!!
July 3, 2016
I have just installed, easy to set up looking forward to seeing how it performs
July 3, 2016
This reward program is perfect! It's easy to set up and creates loyal customers that reorder on a monthly bases. Thank you guys!!!!!
June 30, 2016
Excellent customer support! Great APP! Josh has been patient with the numerous questions I have been asking and responds quickly.
June 28, 2016
One of the best app out here, We were able to run first campaign, within minutes, Full customization was something we were after and all the referral campaigns can be just according to our design guidelines. Amazing App... thanks Swell Rewards team..