All reviews

Rating Breakdown

  • 5
    84% (775 ratings)
  • 4
    8% (72 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (50 ratings)

Reviews with Text

  • 99% (910)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2025

Agent Rodney D. was very helpful. Thank you

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

support's helpful and responsive, Jeff identified and fixed a tier / customer issue for me right away and explained the process as well.

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Nyle M was extremely helpful and very quick to identify the cause of my issue and assist me in resolving it.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Great customer service with Nyle M. He quickly helped us correct an error. We hope that Yotpo will help us greatly in the future.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Appreciate the quick resolution with Rodney D's help.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Nyle M was super helpful and quick to answer my chat and resolve my issue!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

It's always a great experience when chatting to the friendly customer service team at YOTPO. Jeff and Eleen have been a delight to speak to! He responded to our queries in a clear and kind manner. There are so many great resources available within the program that we have found extremely valuable.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Really like the support chat, Yotpo support is very helpful when you need help from Yotpo. Christian supported me and fixed my concern.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 13, 2025

Rodney D was very quick to help and friendly!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

We've been on the loyalty program for a few months now and our customers are enjoying engaging with the program. We've had a few instances where we've had to reach out to customer support and they're always happy to help. Recieved great customer service from Maritel today. Thanks YOTPO!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Rodney D est réactif je recommande cette appli !

Store

Reflet

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 7, 2025

Thank you for your help, Jefferson was offering a quick assistance!

Using app

Over 4 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 7, 2025

Rodney D. did a great job. Quick resolution provided. Thank you for your assistance!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Amazing software with so many capabilities if you dig into it! Customer support is fantastic. I just spoke with Jeff who was incredibly patient, friendly and quick to respond. He managed to solve my issue (which was kind of convoluted) and was really helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Yotpo Loyalty has been a core partner of ours for some time now. Their platform support is top notch, responds quickly, provides resources, and is very friendly and helpful.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Support is very helpful

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Maritel is a great help and never fails to answer all of my questions. I really appreciate the kindness and quick response they can provide. Maritel deserves the world!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Yotpo works great for our loyalty programme, and whenever I have questions the support team is very helpful. Rodney D is super knowledgeble and quick with solutions!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Nyle M explained in detail and helped solve my issue.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Rodney D was great help! My chat was cut off and he has emailed me to follow up. Thanks Rodney! :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0