All reviews

Rating Breakdown

  • 5
    84% (772 ratings)
  • 4
    8% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (908)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2025

Rodney D. did a great job. Quick resolution provided. Thank you for your assistance!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Amazing software with so many capabilities if you dig into it! Customer support is fantastic. I just spoke with Jeff who was incredibly patient, friendly and quick to respond. He managed to solve my issue (which was kind of convoluted) and was really helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Yotpo Loyalty has been a core partner of ours for some time now. Their platform support is top notch, responds quickly, provides resources, and is very friendly and helpful.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Maritel is a great help and never fails to answer all of my questions. I really appreciate the kindness and quick response they can provide. Maritel deserves the world!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Yotpo works great for our loyalty programme, and whenever I have questions the support team is very helpful. Rodney D is super knowledgeble and quick with solutions!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Nyle M explained in detail and helped solve my issue.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Rodney D was great help! My chat was cut off and he has emailed me to follow up. Thanks Rodney! :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Rodney D. was super helpful and was able to assist me with my request. Great customer service!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

We use Yotpo for some time now, great program! Great support by Rodney D. as well

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

July 30, 2025

Hello, I was assisted by "Jeff" and they were able to resolve my inquiry for the customer within minutes! Love this chat feature! Thank you! :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

Great account support and chat customer service. Thanks again, Maritel!

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

We've used Yotpo for Loyalty and Reviews for 5+ years and love it! They enable you to create a program tailored to your business's needs and your customers' wants. Not to mention their support team is always there to help. Maritel saved me hours of manual work this morning by taking the time to answer all my questions and helping me adjust points for a few thousand customers. Thanks so much to Maritel and the rest of the support crew.

Using app

Over 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2025

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

Nyle M was awesome in checking our inquiry regarding negative points balance. He was able to explain clearly the reason why it happened which helped us relay to the customer. Thank you!

Using app

Almost 9 years

Total reviews

11

Average rating

5.0

5 / 5 Share

July 21, 2025

Nyle M. was of great assistance in my query. Thank you.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2025

Store

TEGO

Using app

About 3 years

Total reviews

8

Average rating

4.6

5 / 5 Share

July 15, 2025

fast answer and very clear

Using app

Over 4 years

Total reviews

7

Average rating

4.6

5 / 5 Share

July 14, 2025

Jeff was great and assisted me with everything I needed in a timely manner!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2025

Nyle M nailed it for me. So glad Yotpo support is always just a click away!

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 11, 2025

Rodney was so helpful in helping me apply points in a batch upload including manually opting in customers to the loyalty program!

Store

The Sak

Using app

Over 6 years

Total reviews

7

Average rating

5.0