Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,580
chart
#612
All reviews
Rating Breakdown
Review RSS Feed
July 15, 2024
My issues & requests are always dealt with quickly! Thank you Yotpo Support!
July 6, 2024
John B replied quickly and looked into the issue within minutes! Thanks John B
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
July 1, 2024
Great help from JOHN B this morning. Thanks for the quick assistance.
Thank you for sharing your thoughts with us!
June 30, 2024
JOHN B was very helpful and thoroughly answered my question quickly.
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
June 26, 2024
Nikki was amazing, quick to reply and very clear!
Thanks for your feedback, we really appreciate it.
June 24, 2024
JOHN B was very helpful and thoroughly answered my question quickly.
We appreciate your feedback, thank you!
May 9, 2024
The support was really good and helpful Thanks for Gabriel S who solved my issue in a few minutes
We appreciate your feedback, thank you!
April 3, 2024
Una excelente herramienta para fidelizar al cliente. Todo correcto, además John G, en el servicio de atención al cliente me soluciona todos los problemas, rápido y seguro, gracias John G
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April 18, 2024
So far so good
Thanks for your feedback, we really appreciate it.
March 12, 2024
It works great. I did need some help setting things up, but Ruzsel John N assisted me well!
We appreciate your feedback, thank you!
March 11, 2024
I have updated my review to 5 stars having previously been confused about the fact that team members cannot be added on anything less than the Premium account. As it turns out, even without additional team members, it is still possible for authorised Shopify users to access the backend of Yotpo for administrative tasks to be completed.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
March 7, 2024
Gabriel was super helpful is resolving the issues I had with the app. It was very quick adn he was very responsive.
Thank you for sharing your thoughts with us!
Feb. 20, 2024
Cela fait deux jours que je contacte l'assistance Yotpo et que Gabriel me répond pour m'aider sur mes différentes questions. Il est efficace, rapide et très agréable ! Je suis ravie :)
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Feb. 14, 2024
Great app, awesome assistance from team! I installed today both Loyalty&Rewards and Reviews. I am not a professional, so some things might seem complicated to me. Ruzsel J was there for me and did everything I couldn't so that app will work on my shop! Highly recommend it!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Feb. 1, 2024
This is a great app especially after they have added the customizable features. Customer support is great, I was helped by Gabriel S today and he went above and beyond to assist me with my queries.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Jan. 25, 2024
Arven was a great help in fixing the app to load correctly on my page.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Jan. 25, 2024
Rhenant was SO helpful adding something to my website quickly when I couldn't figure it out on my own. Would highly recommend this app and the customer service team!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Jan. 24, 2024
Amazing customer service! Love the app.
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