All reviews

Rating Breakdown

  • 5
    84% (775 ratings)
  • 4
    8% (72 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (50 ratings)

Reviews with Text

  • 99% (910)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 1, 2025

Rodney D. was super helpful and was able to assist me with my request. Great customer service!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

We use Yotpo for some time now, great program! Great support by Rodney D. as well

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

July 30, 2025

Hello, I was assisted by "Jeff" and they were able to resolve my inquiry for the customer within minutes! Love this chat feature! Thank you! :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

Great account support and chat customer service. Thanks again, Maritel!

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

We've used Yotpo for Loyalty and Reviews for 5+ years and love it! They enable you to create a program tailored to your business's needs and your customers' wants. Not to mention their support team is always there to help. Maritel saved me hours of manual work this morning by taking the time to answer all my questions and helping me adjust points for a few thousand customers. Thanks so much to Maritel and the rest of the support crew.

Using app

Over 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2025

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

Nyle M was awesome in checking our inquiry regarding negative points balance. He was able to explain clearly the reason why it happened which helped us relay to the customer. Thank you!

Using app

Almost 9 years

Total reviews

11

Average rating

5.0

5 / 5 Share

July 21, 2025

Nyle M. was of great assistance in my query. Thank you.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2025

Store

TEGO

Using app

About 3 years

Total reviews

8

Average rating

4.6

5 / 5 Share

July 15, 2025

fast answer and very clear

Using app

Over 4 years

Total reviews

7

Average rating

4.6

5 / 5 Share

July 14, 2025

Jeff was great and assisted me with everything I needed in a timely manner!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2025

Nyle M nailed it for me. So glad Yotpo support is always just a click away!

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 11, 2025

Rodney was so helpful in helping me apply points in a batch upload including manually opting in customers to the loyalty program!

Store

The Sak

Using app

Over 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 7, 2025

Nyle M was a great help Tracy

Using app

Over 1 year

Total reviews

11

Average rating

3.8

5 / 5 Share

July 4, 2025

Fabulous customer service! Jeff was great and all the customer support staff have always given clear simple resolutions. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Had a great experience with customer service today for this app. The support rep, Maritel, helped us fix an issue quickly and efficiently. Thanks Maritel!

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Quick, helpful and professional advice from Yotpo support team (Nyle A) resolving customer issues. Very happy with the support so far.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2025

Store

Creama+

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2025

Shout out to Jeff! Any issues we have are resolved quickly and communication is always clear and timely. We truly appreciate the efficient support from Jeff and the rest of the Yotpo team.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 10, 2025

The chat is very helpful with any queries and solving any issues. Stephanie is always very responsive and quick to help with any questions or issues I am experiencing.

Using app

Over 3 years

Total reviews

2

Average rating

5.0