Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,554
chart
#590
All reviews
Rating Breakdown
Review RSS Feed
April 20, 2017
I love the ability to reward my customers for their continuous support and this app allows me to do that!
April 19, 2017
I am only giving 5 stars Because this app is amazeballs. Well done i am loving it can see it working already visitors to the site interacting with it interesting to see how many points people will accumulated. If i make enough sales i defenetly will buy gold or platinum for now free is good Thank you @swell
April 17, 2017
This review is initially based off of what I am seeing and they are supposed to be reaching out to me soon to go over why they are using all orders to calculate the charge. At least they are responsive. I'll update as we work through this issue. I started this App up last week, and at least half of the orders were never placed when the App was being used, so that struck me as incorrectly counting orders towards charging a fee. I also place manual orders through our shipping App to ship company documents, as well as replacement orders, returns, etc, and those are not true customer placed orders, so I do not think it's fair to utilize this metric as a basis for charging and I hope they're willing to fix this or work out a better resolve, so we'll wait and see. Either way, I'll hear them out to see why in their app it says all orders for the entire month are used to calculate charges and see if there is a misunderstanding. Also, it is showing one email is responsible for clicking the link 39 times, so I am waiting to hear how that metric is calculated.
April 15, 2017
I would definitely recommend this to a friend! This app once used to its full potential will surely maximize your store's traffic and increase the conversion rate!
April 12, 2017
This is MOST INCREDIBLE, AFFORDABLE reward points app available!! I have been using it for several weeks and am just amazed at all that it offers. You will NOT go wrong when you get this app!!
April 12, 2017
I d''ont know about other but i am very happy to know them because they always help me and answear to all my question dispite of my poor English. Thank you for the help and interst off the team to succed with my work.
April 11, 2017
Fairly simple to set up. We've had quite a few customers sign up for accounts....just waiting to see how things continue working!
April 11, 2017
Great product with fab customer service - currently using the lowest plan but plan to move to the silver plan later this year. Would definitely recommend this app for your store!
April 10, 2017
Great stuff for the free version. Will surely boost sales and transfer to the vip tier
June 2, 2017
Used this app for months, invested over $600 and got less than half back from their service. We have lots of people signing up but the way it works it really does not do anything special to convert. They have tools but they are pretty basic. Overall its a tracking program and it does that well but it really did not create more sales. Updated review: tried a few other options and still no good results. Here are my stats: Value Generated: $512 Total investment: $644 Issued 1,000,000 points and 10,000 have been redeemed. We just don't see customers increasing their spend or frequency. Programs like this just dont work that well anymore.
April 5, 2017
very user friendly. too customers & during set up. super easy to do & it can only help sales. you need this app.
April 3, 2017
Great app at a great price. Looking forward to further developing our rewards program for our customers
April 1, 2017
Great and it doesn't requires much sophistication to install app and discount codes. Easy 1,2,3 steps! Great app!