All reviews

Rating Breakdown

  • 5
    84% (775 ratings)
  • 4
    8% (72 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (50 ratings)

Reviews with Text

  • 99% (910)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2025

Maritel was very helpful!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Great customer support from Nyle M

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 4, 2025

Awesome support! Nyle M. was super helpful. Yotpo is a great tool.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 4, 2025

Customer support is always available with good service. Thank you to the Yotpo team and John B on our latest exchange!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Alsher C was of great assistance. As both of us being CS reps, we were able to help the client both on our parts. Great team work! Stephanie C also did a great job. Quick assistance.

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

Nyle M. was very helpful with our query!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2025

John B. was helping me very fast and find a good solution!

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

June 12, 2025

Aisher helped a lot! Fast and effective customer service!

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2025

The help was provided in a timely manner. Special thanks to Nyle M. for help.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 22, 2025

I have used Yotpo as a Site Merchandiser for awhile now and greatly appreciate their help. The chat feature is extremely helpful when you need an answer quick and today, Maritel was on and helped me out lickitysplit. I learned more about earning rules from them and fixed the issue I was having. Great service all-round.

Using app

11 months

Total reviews

9

Average rating

4.6

5 / 5 Share

May 22, 2025

John was a great help. Thanks for the good service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Radly was super helpful in rectifying a frustrating and messy situation that had gone on in the background between Yotpo and Shopify. All sorted and one happy customer on our end again! Thank you!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2025

Very easy to use and their support team is very friendly and efficient! A big shout out to Nyle M. who was a super star! Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

yotpo team is always super helpful with points codes inquiries!! thank you!!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2025

Great job!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2025

Maritel S. was super thorough and very patient! I appreciated their quick and efficient help!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 5, 2025

Never an issue talking to Yotpo! They always respond immediately and help resolve any inquiry I have!

Store

Clove

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 1, 2025

Klaus, thank you so much for your help! You did an amazing job explaining everything I needed to know and really supported me in understanding how to update customer loyalty points. I truly appreciate your guidance. Thank you again for being such a great support!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2025

Maritel was a great help. Thanks for the good service.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2025

I just got started for my small business with Loyalty & Rewards, Email & SMS, and Reviews & UGC. The ecosystem all together is more expensive than some of the competitors I was looking at, but no one else includes all the functionality and seamless integration as far as I can tell. This seems like a big win for our team and for our customers. I'm excited to get going and start to unlock a lot of this functionality over time.

Using app

3 days

Total reviews

3

Average rating

5.0