All reviews

Rating Breakdown

  • 5
    83% (2,132 ratings)
  • 4
    12% (305 ratings)
  • 3
    2% (57 ratings)
  • 2
    1% (21 ratings)
  • 1
    3% (65 ratings)
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4 / 5 Share

Nov. 3, 2016

Struggle with the placement of the review in HTML. Would be great to have it under the product. Otherwise it's cool.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 1, 2016

Very helpful set-up.Not used yet so will see as time goes on.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 31, 2016

I just launched my shop very recently so I can't say for sure what impact Swell will have on my store in the long run, but a few customers started collecting points by placing orders and sharing. The app pretty much does what it's supposed to do and works fine. The only problem I have: My store's currency is JPY, and I have to give away ridiculous amounts of points to use the earn x points on purchase function. I can only give away points per 1 JPY, which is equal to about 1 cent. I would much rather give away 3 points per 100 JPY than 3 points per 1 JPY, but the app still works either way.

Using app

4 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Oct. 27, 2016

This is a great loyalty reward program app. For the most part, your customers will have a big selection of ways to earn points and spend them for different rewards you would like to offer. There are a few things that I wish was already ingrained on their site like points for reviews (not just Yotpot reviews), an automatic position on the website for customers to see their points, and a way to delete duplicate customers (although this doesn't really hurt anything). Some things you need to be a skilled code developer or know of a goo site to hire them, because their coders start off at $150 (which is very expensive for a small business like ours). Other than that, we love the app and it has fulfilled our basic loyalty program needs. Thanks Swell!

Using app

Over 2 years

Total reviews

9

Average rating

4.9

4 / 5 Share

Oct. 20, 2016

Just installed but it looks very promising. Clean UI, nice features but not overloaded.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 18, 2016

Just started it up, seems easy enough....

Using app

About 22 hours

Total reviews

4

Average rating

4.5

4 / 5 Share

Oct. 17, 2016

Pretty good app. Dont normally get anything worth having when its free, but this might just be the exception!

Using app

8 months

Total reviews

3

Average rating

4.3

4 / 5 Share

Oct. 14, 2016

Simple to use and set up with step by step instructions.... Can't wait to see how it performs in action

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 9, 2016

Swell is easy to set up and use. I do wish they offered more customization options (even for a fee) for users below gold level.

Using app

Over 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 5, 2016

So far all seems to be pretty awesome! i'm hoping to see results soon!

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 3, 2016

it has several tools and very easy integration

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 2, 2016

I love the Points system and its very easy to install! Lots of room to customize, although I gave it 4 stars because I want a lot more advanced customization options. It works fantastic best points program I've used.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 2, 2016

This app is easy to install, and works great.

Using app

About 5 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Sept. 27, 2016

super easy to install & a great app to add and capture traffic to your site

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 21, 2016

I've used this app for quite a while now. Even tho my website isn't live yet, i can tell from reviews from family and friends that they love they idea of SWELL. It works well and customer support is one click away. Thanks swell!

Store

Empat

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 18, 2016

I think it cares more about startup than its competitors coz it ask for services fee when clients' sales are up.It's very considerate.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 18, 2016

Still making my way through the setup process. It's not the most user-friendly design for creating the rewards program. The creation of coupon codes is particularly challenging. The concept of the app is brilliant though.

Using app

About 2 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Sept. 15, 2016

I really like Swell so far! I just set up all the customizable options and it's very user-friendly. I'm not sure yet how many customers it'll bring me, but I personally think this is a great way to bring up customer loyalty.

Using app

Almost 2 years

Total reviews

3

Average rating

4.0

4 / 5 Share

Sept. 10, 2016

Easy to customise to fit your brand style (including nice fonts), plus a helpful and friendly customer service. Definitely recommend it to someone who wants to set up a rewards program. The free plan already has plenty of options to work with.

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 7, 2016

Nice, could have better programs. thooo HempLees

Using app

Over 1 year

Total reviews

2

Average rating

4.5