All reviews

Rating Breakdown

  • 5
    84% (775 ratings)
  • 4
    8% (72 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (50 ratings)

Reviews with Text

  • 99% (910)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 12, 2025

Great service, thank you John B for your precious help.

Using app

About 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 19, 2025

John B is always so fast and efficient when helping resolve issues or inquires sent his way. Always appreciate his support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

New to YotPo but very satisfied with the level of support. Yoben was terrific!

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 10, 2025

Great & prompt help from John!

Store

TWOOBS

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

John B provided excellent service! He was incredibly helpful and knowledgeable.

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

The customer service from John B is awesome, fixed the problem in 2 mins, thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

I was assisted by John B who was very helpful and knowledgable! Great service!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 22, 2025

John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.

Using app

Over 6 years

Total reviews

10

Average rating

4.7

5 / 5 Share

Jan. 17, 2025

John B was able to quickly identify the issue!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Great service! Thank you, John B, for your help!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

The customer support staff was very quick to respond and also very helpful. My representative, Yoben Magalong, was very clear and helped me with all my needs in under two hours!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

John B helped me quickly with a question I had. I always get good service from the Yotpo live chat and support. Thank you so much for your help!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

Customer support is always great! In particular, John B recently assisted with an issue. He was very prompt, thorough and friendly!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

John B helped us with kindness and competence.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2025

Charlie was a lifesaver today helping me to update a few customer accounts. Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

they helped me when I needed to add points for my customers

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Jeff Q was extremely helpful and efficient when I needed quick assistance with a customer during the height of the holiday season! Appreciate it!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Jeff Q. Very quick to resolved my concern.

Using app

Over 4 years

Total reviews

1

Average rating

5.0