All reviews

Rating Breakdown

  • 5
    84% (772 ratings)
  • 4
    8% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (908)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2024

I had to get help via live chat and John B was helpful, efficient, and sorted the issue right away. Thanks! :)

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 3, 2024

Yotpo support has been top tier! Vergian B. specifically was able to answer my very technical questions & resolve my issues I was having. Appreciate the help & love the team!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Nov. 1, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Wonderful support from Vergian B!

Using app

About 2 years

Total reviews

14

Average rating

4.9

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Sept. 12, 2025

Nyle Aldrin M was extremely helpful and responsive, which allowed us to launch our email flows in a timely manner.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Oct. 23, 2024

John B!very helpful!love yotopo!

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 22, 2024

Amazing customer support, John B helped me with my concern promptly.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Oct. 21, 2024

The app had some issues, but John B. was quick to help. Great service!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Oct. 21, 2024

Thanks John B for your help! Fast and efficient and clear with direction

Using app

About 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Oct. 18, 2024

Wynn N was a great help. Even though my case was complicated, they provided me with wonderful assistance and guidance :)

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Oct. 17, 2024

Gabriel was the most helpful and incredibly patient!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Oct. 17, 2024

Gabriel S provided excellent assistance and resolved my issue promptly

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 16, 2024

Thank you John B and all the other customer service agents. Very helpful and patient.

Using app

3 months

Total reviews

16

Average rating

4.3

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Oct. 16, 2024

John B was very quick to address an issue and find the solution for one of our email flows – thanks!

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Oct. 13, 2024

thank you John B, great help!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

June 27, 2025

Alsher was great to work with. I submitted my request, and it was taken care of promptly.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 9, 2024

I’ve had an outstanding experience working with Gabriel S at Yotpo. He’s been incredibly helpful and proactive in assisting me with setting up our referral program. His knowledge and expertise made the process seamless, and he provided clear guidance every step of the way.

Store

Rokform

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Oct. 1, 2024

john b and vergian were fantastic support!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Sept. 30, 2024

Gabriel is efficient and works as fast as he can to help me!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Great help and very patient!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.