Swift SEO Page Speed Optimizer
Swift Shopify SEO & Page Speed Optimizer
Rating
4.6
feedback
314
chart
#646
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
6%
-
Less than a month
30%
-
Less than a year
47%
-
More than a year
13%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users praised the app for its excellent customer support, fast service, and effective SEO optimization. Customers appreciated the speed improvements on their websites and the helpfulness of the development team, especially mentioning specific team members like Julie. The app was also commended for being user-friendly and packed with useful features. However, there were negative reviews highlighting issues such as theme design disruptions, disabled buy buttons, and dissatisfaction with the trial limitations and performance results. Some users felt that the app did not deliver the promised speed improvements and expressed concerns about additional charges for expert services.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 8, 2024
Not impressed, nor happy. Either the app or the work done by delevopers (+$175) managed to mess-up the theme, causing both design ( product titles disappeared under main menu) & usability issues ( most crucially the buy button disabled when a different variant was selected) Since letting them know this yesterday, I can't access the app to see if they have responded to my support message ( I havent recieved an email, so doesn't seem so...) The only thing I can do is uninstall and caution others against using this service.
Sept. 27, 2024
Great customer support!!
Hi יופילי store admin, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Swift by OneCommerce
Oct. 4, 2024
Didn't work with my store but once I reached out about canceling I was helped through customer service. May work with your store though.
Hi AshstoAsh store admin, Here's Ellie from the Swift Team. Firstly, we're truly sorry for the delayed response, as our customer support team is available from 2 PM to 10 PM (Mon - Fri) GMT+7. We apologize for any frustration you've experienced with the app. During the free 3-day trial, no charges are applied unless the trial is skipped. However, we understand that the "Image alt texts" feature didn't work as expected for you. To make this right, please check your email so we can provide personalized support and resolve this issue Thank you for your patience, and we hope to assist you soon. Regards, Ellie Swift by OneCommerce
July 25, 2024
They did an excellent job with speed and SEO, thanks
Hi there, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Swift by OneCommerce
July 25, 2024
Great, fast and knowledgable service. Thankyou very much team Swift
Hi there, I'm Kaylin from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Swift by OneCommerce
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