All reviews

Rating Breakdown

  • 5
    89% (280 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (23 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 2, 2024

app will interfere with other apps and kill their functionality....really do not recommend...

Using app

--

Total reviews

5

Average rating

4.2

1 / 5 Share

Oct. 8, 2024

Not impressed, nor happy. Either the app or the work done by delevopers (+$175) managed to mess-up the theme, causing both design ( product titles disappeared under main menu) & usability issues ( most crucially the buy button disabled when a different variant was selected) Since letting them know this yesterday, I can't access the app to see if they have responded to my support message ( I havent recieved an email, so doesn't seem so...) The only thing I can do is uninstall and caution others against using this service.

Using app

2 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi Sh! Women's Store store admin, Here's Windy from the Swift team. Firstly, we sincerely apologize for the inconvenience you’ve encountered while using our app and for the issues you’ve faced with your theme. We completely understand how frustrating this situation must be. It seems there may have been a misunderstanding in our communication. Due to the difference in time zones, our support team wasn’t able to respond as quickly as you expected, but I assure you that we are actively addressing your concerns. Our development team is currently investigating the issue, and we are committed to resolving it for you as soon as possible. Please check your email for our response, and we kindly ask that you give us the opportunity to assist you further. Thank you for your patience and understanding. Regards, Windy Swift by OneCommerce

5 / 5 Share

Sept. 27, 2024

Great customer support!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi יופילי store admin, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Swift by OneCommerce

4 / 5 Share

Oct. 4, 2024

Didn't work with my store but once I reached out about canceling I was helped through customer service. May work with your store though.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi AshstoAsh store admin, Here's Ellie from the Swift Team. Firstly, we're truly sorry for the delayed response, as our customer support team is available from 2 PM to 10 PM (Mon - Fri) GMT+7. We apologize for any frustration you've experienced with the app. During the free 3-day trial, no charges are applied unless the trial is skipped. However, we understand that the "Image alt texts" feature didn't work as expected for you. To make this right, please check your email so we can provide personalized support and resolve this issue Thank you for your patience, and we hope to assist you soon. Regards, Ellie Swift by OneCommerce

5 / 5 Share

July 25, 2024

They did an excellent job with speed and SEO, thanks

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Swift by OneCommerce

5 / 5 Share

July 25, 2024

Great, fast and knowledgable service. Thankyou very much team Swift

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Swift by OneCommerce

5 / 5 Share

July 12, 2024

Great, knowledgable IT support and customers service. Excellent turn around and communications. Thankyou very much.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for Swift users like you. Along with Swift, we highly advise you to check our OneCommerce blog at https://onecommerce.io/blog/, which has been a great source for merchants in the e-commerce market. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Patrick Swift by OneCommerce

5 / 5 Share

July 4, 2024

I love the experience with onecommerce, such a great support.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Swift. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift. Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Jena Swift by OneCommerce

5 / 5 Share

June 17, 2024

The assistance is very quick and efficient. Communication with the development team is great. I recommend 100%.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Swift by OneCommerce

5 / 5 Share

June 10, 2024

Swift SEO & Page Optimizer are the best. Application and team deserve more than 5 stars. To recommend :-)

Using app

2 months

Total reviews

13

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Swift by OneCommerce

5 / 5 Share

June 6, 2024

Swift SEO Page Speed Optimizer is a Shopify app designed to tackle this very issue, and it does so with remarkable efficiency.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Swift by OneCommerce

5 / 5 Share

June 5, 2024

This application is truly a pleasure to use. It’s packed with features, yet remains user-friendly and doesn’t necessitate any technical skills. The customer support is commendable. I would strongly endorse them. specially Judie, Thank you

Using app

About 1 month

Total reviews

7

Average rating

4.9

Developer Reply

Hi there, This is Kieran from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Swift by OneCommerce

5 / 5 Share

June 4, 2024

Julie was brilliant in helping me to identify why we were getting a low LCP score. I thought it was due to image optimization and instead it was due to some of the apps on our store causing blocking time. She was also very helpful in terms of assisting me with ways that we could manually improve our speed performance without compromising on our design aesthetics.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Swift by OneCommerce

5 / 5 Share

May 30, 2024

I really enjoy using this app. It has a lot of functionality and is easy to use and doesn't require any technical expertise or knowledge of coding. The developer provides timely and excellent customer service. I would highly recommend them.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Swift by OneCommerce

1 / 5 Share

May 28, 2024

I was searching that included certain features necessary to increase the speed of my store. In my experience, if an app, any app, truly solves a problem, they give you a free trial so that you can engage with the app and see how well it meets your needs. This app offered a free trial, great. The caveat is that you cannot actually utilize all of the features, no matter what package you choose, during the trial. When you visit a feature, a box pops up stating that you must click on the "waive trial" button in order to use that feature. Sketchy, for sure. But I went against my better judgement, thinking it was only $29, and waived the trial to test it. I tested all of the options, and then tested my speed on their app, where it showed menial improvement (far from what I expected). In addition, although their app shows my site speed improved, in constant testing it did not provide any noticeable increase in speed. I should also mention, despite there being no changes made to the website, and having their "daily auto boost" feature enabled, the app shows my website speed slowing down each day. They do offer, for an additional $150, to have an expert increase your speed for you, but I feel like I was scammed out of my $29 by yet another app that overpromises and under delivers and am not interested in spending even more just to be disappointed again.

Using app

18 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi Paul, I am Julie from Swift - Page Speed Optimizer Support Team. Firstly, I sincerely apologize for the disappointment you have encountered. I can understand how frustrating it must be to subscribe to the Premium Plan only to receive a minimal and unanticipated points increase. In certain instances, the speed performance may not improve significantly even with the Premium Plan. This indicates that the website's speed issues are complex and necessitate thorough intervention. As a result, we suggested utilizing the Expert service to achieve a significant improvement in your score. I have contacted you via your email [email protected]. Could you please check your mailbox? I'm eagerly awaiting your response. Kind regards, Julie Swift ‑ Page Speed Optimizer Support Team

5 / 5 Share

May 17, 2024

Sehr tolle App, der Support ist First class.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Swift. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift. Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Jena Swift by OneCommerce

5 / 5 Share

May 15, 2024

The Expert SEO Team optimized our site completely and the difference has been amazing we went from 2 on Google Page Insights to 53 in a few days. Bounce rate is much lower now and the site loads much quicker. Thanks Swift SEO Team

Store

OTIC

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for Swift users like you. Along with Swift, we highly advise you to check our OneCommerce blog at https://onecommerce.io/blog/, which has been a great source for merchants in the e-commerce market. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Patrick Swift by OneCommerce

5 / 5 Share

May 13, 2024

Thanks to this service, I managed to vastly improve my page speed in a matter of just a few days. Additionally, the support team is very responsive and is always ready to help with any issues I may be experiencing.

Store

zeal

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel from Swift. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Best Regards Mirabel Swift by OneCommerce

5 / 5 Share

May 9, 2024

Great customer support

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Swift by OneCommerce

5 / 5 Share

May 7, 2024

Grote vooruitgang geboekt door dit team. Webshop mega snel geworden en andere zaken uitstekend opgelost. We blijven samenwerken.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Swift. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time taking a look at our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Swift by OneCommerce