Swift SEO Page Speed Optimizer
Swift Shopify SEO & Page Speed Optimizer
Rating
4.4
feedback
189
chart
#2,416
All reviews
Review RSS Feed
April 20, 2023
This app is great. We have had the best service, without making a lot of costs. Shop needed a lot of changes in terms of speed optimalisation. Julie helped us very well. Fast communication, a lot of optimalisation and after care. I would highly recommend this party.
Hi there, This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you. Along with Swift, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Swift by OneCommerce
April 10, 2023
The day I installed this app was the day my website went insane. I had multiple issues right out of the gate with this one. I ran the free speed optimizer and also used their image tool to optimize 100 images. My thinking was I would test the free version, and if it worked I would pay for monthly optimizations. Test failed. The first, and biggest problem, was that the app made a duplicate version of my website. I did not realize right away, but the "optimized" theme was downgraded from Dawn 7.0 to a modified Dawn 4.0 that was unable to update. And not just the theme it duplicated....ALL my backups were suddenly Dawn 4.0. My website is less than a year old, Dawn 4.0 was never previously installed on my site, ever. I also had multiple product images that simply vanished and needed to be re-uploaded. On mobile, my product image swipe quit working. Even though it would say 1/4 images....It would only show one on mobile. I also had two "sale" icons on the products that were on sale, and one was half way off the screen so it was definitely causing glitches. Random icons on my website also disappeared and my website was overall glitchy. The optimizer tool got my page speed from a 28 to a 41 right away. However, the next day I was down to a 21 page speed and my website was simply not working. I decided to try to update my website to Dawn 9.0 since 4.0 was such an old version I figured that could be part of the problem...But no, the theme was modified and could not be updated. I had to download a fresh version of my theme. None of my page templates would transfer....I would have to completely re-design my website. So I got in touch with Shopify support hoping for an easier solution, who told me whatever the optimizer did to my theme to remove the "unused" javascrips and css, did something to my theme files. They suggested I contact the app developer support and ask for whatever they did to my website to be rolled back or removed. The Swift app developers got back to me quickly and looked into my issue, which I was happy about. However, they came back and told me it was "impossible" that my themes were downgraded to 4.0, and that it was "unreasonable" that I did not notice immediately (Do you check what version of theme you're using every day?) They offered zero solution, and told me to go back to Shopify with their email. So I did. Shopify support agreed that the email from the Swift app support was incredibly unhelpful and basically dodging responsibility. I spent a whopping four hours with Shopify support, and spoke to multiple people as they sent my case up the ranks to figure out why my site wouldn't update, why there were so many glitches, and why none of my page templates would transfer to my fresh Dawn 9.0 theme download from the modified 4.0 themes. After all that time, it was finally suggested that I just rebuild my page themes and redesign my website. We had to delete all my old backups that were corrupted by the Swift Page Speed Optimizer tool and start over. Devastating. After removing all of the theme backups that were corrupted and starting on a fresh theme download....My google page speed went from a 21 to a 64. Removing whatever the Swift app did, fixed everything. My website now runs flawlessly with a vastly improved speed score. In hindsight, I should have just upgraded to 9.0 before trying this app. I asked the Shopify support rep how a Shopify app from the Shopify App Store could so severely damage my website files...and they told me that Shopify has no control over what apps are on the app store and to use caution. They told me the best thing I can do is to leave a detailed review of what happened so other users may not have this problem. So here I am . I give one star for the support team responding to me, thanks for the response, as unhelpful as it was. Otherwise, I would avoid this app, or any app, that automatically alters theme files. Zero stars.
Hi there, I am Seri from Swift - Page Speed Optimizer Support Team. Firstly, we sincerely apologize for any inconvenience caused to you while you experienced our service. We always try our best to deliver the best service to our customers; however, sometimes there may have unexpected issues arisen that we cannot control. I hope you can understand our willingness to support you in any situation. On behalf of Swift team, I truly appreciate your time spending with us in order to resolve the issues occurred. We understand this situation is not the case we both expected and we are so grateful for your collaboration with us in order to get it resolved. Regarding the issue with code that affects your theme, please be kindly noted that our tool will duplicate the original theme and optimize on the copied version only. We have tried reproducing the issue with theme version but do not see it happen on our end. We will investigate this matter further and also collaborate with the theme developer to find out the root cause to make sure it will not happen again in the future. In order to support you investigate the problem and fix it, we are following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply. Kind regards, Seri Swift ‑ Page Speed Optimizer Support Team.
April 7, 2023
My store speed increased dramatically after their optimization with OneExperts service. After optimization, we were able to pass Google Core Web Vital on collection page for the first time. The Google Page Speed performance test score for the product page went from 22 to 66, which is a huge improvement. I definitely recommend them.
Hi there, This is Kieran from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Swift by OneCommerce
April 3, 2023
Fast, effective, helpful. I need to write more characters to submit: Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Hi there, This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you. Along with Swift, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Swift by OneCommerce
March 29, 2023
I tried Swift Oneexperts to speed up my website and and I have to say the results were amazing. My homepage score went from 18 to 84 while my collection and product pages also saw significant improvements. Their customer service was top-notch too. If you want to upgrade your page speed, I highly recommend Swift Onexperts service, they really know their stuff.
Hi there, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Swift by OneCommerce
March 22, 2023
Swift Page Speed Optimizer comes with expert tuners who, with your permission, will handcraft your Shopify store's optimization and speed-up, then fix any problems that crop up as a result. Be sure to regression-test your store after every change.
Hi there, I'm Mirabel from Swift. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Swift by OneCommerce
March 21, 2023
I recently used the expert service to optimize my store, and I was very impressed with the results. The team was very professional and responsive, and they were able to increase my website speed by about 50 points. I also appreciated the detailed report they provided, which helped me understand the changes they made and how they would impact my website. Overall, I would highly recommend their service to anyone looking to improve their store speed and performance.
Hi there, This is Jocelyn from Swift. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Swift by OneCommerce
March 17, 2023
It technically increased the speed but it creates a bunch of issues with our site and conflicted with some apps. Weird bugs showed up and they calmed it on the theme even though the theme was working perfectly before. Hours of explaining and debugging but it was never perfect. They operate from Vietnam as well. Their code seemed wonky and causing more trouble than goods. Uninstalling the app. I wasted tens of hours on this. Giant fail.
Hi there, I am Seri from Swift - Page Speed Optimizer Support Team. First and foremost, I would like to express my deepest apology for any inconvenience happened when you experienced our service. We always try our best to deliver the best service to our customers but sometimes there may have unexpected issues arisen that we can not control over everything. I hope you can understand our willingness to support you in any circumstances. I really appreciate your time spending with us in order to resolve the issues occured. I'm sorry that those matters have wasted your time and we sincerely do not expect that situation at all. I understand when you see the issues happened right after using our optimize theme, it's common when we suppose that they are because of our codes. Just to let you know that we are always here to take responsibility for any problems that are because of our work so please rest assured that me and our support team will be always here with you to resolve all the things. For the reported problems, we have had our Dev check on them thoroughly but they seem to happen on original theme where does not have our optimize codes. Therefore, they may not because of our optimize codes that lead to the problems. As per our process, we always duplicate the original theme and work on the copied version only so you can revert back to your original version anytime. I am following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply. Kind regards, Seri Swift ‑ Page Speed Optimizer Support Team.
March 10, 2023
Good service, very transparent, with clear reporting and excellent support service. Very attentive to our needs.
Hi there, Here's Nancy from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Nancy Swift by OneCommerce
March 10, 2023
Great support! The team is very helpful and reliable. High quality dev department which is always happy to help. We strongly recommend the expert service for a top level consulting about code performance. The app is by far one of the best tools we tested on Shopify
Hi there, Here's Harper from Swift. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift. Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Harper Swift by OneCommerce
March 10, 2023
This company has amazing customer service. The OneExpert service is worth every penny. You can keep this app running in the background with the free plan, then upgrade when necessary. If you have questions just use the chat. Customer support is top notch, actually at a level I have not seen with any other app dev companies. 100% recommended!
Hi there, My name's Selina from Swift. We really appreciate your feedback and comment about your experience when using Swift and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Swift by OneCommerce
March 9, 2023
Amazing experience! They fixed what I needed and were super responsive. Would totally recommend, very professionals.
Hi there, I'm Bellamy from Swift. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time taking a look at our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Swift by OneCommerce
March 9, 2023
Great work! I chose One Experts and the metrics in GSC really increased, by about 90%. The support is also excellent. 100% recommendable
Hi there, I'm Kaylin from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Swift by OneCommerce
March 1, 2023
I can 100% recommend the app and the expert service. Our page speed has been more than double after using the service. The communication is also very good and friendly. The team has been very careful when doing page speed optimizations and documented all steps very well. The website and apps continue to run perfectly smooth, but at a much better speed. Will be happy to continue working with you!
"Hi there, Here's Ainsley from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Ainsley Swift by OneCommerce
Feb. 28, 2023
Thanks to the Swift Team. They understand the issue and optimized the site in very short time. And they are very polite and had much patience to listen and to double check all the performance related queries. Thanks again.
Hi there, I'm Jonas from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonas Swift by OneCommerce
Feb. 13, 2023
I would not recommend using their "experts" to boost your page speed. Paid good money and my store still has low score of 45 on Google page speed, 30 in Swift app, and 30 on shopify. Not happy that I didn't get what was expected.
Hi there, I am Julie from Swift - Page Speed Optimizer Support Team. Firstly, I sincerely apologize for any inconvenience caused to you when experiencing our service. As per checking, the speed performance currently shows 57/100 (Google PageSpeed Insight) on our end and we eagerly asked your TeamView ID to investigate the issue further and are waiting for your response. We also recommend to check the speed performance on Google PageSpeed Insights at https://pagespeed.web.dev/ for accurate results because the speed always updated real-time. I am following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply. Kind regards, Julie Swift ‑ Page Speed Optimizer Support Team.
Feb. 8, 2023
I installed Swift to our store and hired their Experts for helping with the site speed. They basically doubled our Page Speed Tool speed score within few days which is amazing! Swift support were fast and helpful when there was one issue with our search function after the speed improvement - they fixed it within few hours.
Hi there, Here's Jocelyn from Swift. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift. Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jocelyn Swift by OneCommerce
Jan. 19, 2023
Excellent communication! Very happy with the results after speed optimisation of my website. Strongly recommend the service. Will use again if need be. Thanks, STee FRee
Hi there, I'm Mirabel from Swift. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Swift by OneCommerce
Feb. 18, 2025
Highest recommendation for this app and the great team behind it! I worked with Rosie and it only took a couple emails and less than a week to get everything taken care of. The communication was excellent despite the different time zones, and the team addressed all my concerns. Extremely happy, thank you again!
Hi there, My name's Selina from Swift. We really appreciate your feedback and comment about your experience when using Swift and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Swift by OneCommerce
Jan. 3, 2023
5 stars. I was hesitant to pay the $150 to optimize the webspeed, but they did a very professional job and got our website incredible load time results. We ended up adding more to the site a few months later and our site speed dropped, the staff was SO helpful in accommodating us and took care of the issue for us within one hour. The customer support is top notch and I got a better return on investment here than any UPWORK freelancer could have done. Saved me time and money. Thank you again.
Hi there, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Swift by OneCommerce